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1. članak / article 'Destination loyalty and switching behavior of travelers' revisited ...
Oppermann, Martin. 'Destination loyalty and switching behavior of travelers' revisited / Martin Oppermann. - 1998. // Tourism analysis : an interdisciplinary journal. Vol. 3 (1998), No. 2
2. članak / article A comparison of characteristics, regional expenditures, and economic impact of visitors to historical sites with other recreational visitors ...
Taylor, David T.. A comparison of characteristics, regional expenditures, and economic impact of visitors to historical sites with other recreational visitors / David T. Taylor, Robert R. Fletcher, Trish Clabaugh. - 1993. // Journal of travel research. Vol. 32 (1993/94), No. 1
3. članak / article A framework for improving customer service through information technology : the customer-service life cycle ...
Piccoli, Gabriele. A framework for improving customer service through information technology : the customer-service life cycle / Gabriele Piccoli, Bonnie R. Spalding, Blake Ives. - 2001. // The Cornell Hotel and restaurant administration quarterly. Vol. 42 (2001), No. 3
4. članak / article A model of tourist information search behavior ...
Fodness, Dale. A model of tourist information search behavior / Dale Fodness, Brian Murray. - 1999. // Journal of travel research. Vol. 37 (1998/99), No. 3
5. članak / article A new direction for effective marketing and quality customer service? ...
Archdale, Gilbert H.. A new direction for effective marketing and quality customer service? / Gilbert H. Archdale. - 1993. // Tourism management : research - policies - practice. Vol. 14 (1993), No. 3
6. članak / article A pleasure-tourism behaviors framework ...
Currie, Russell R.. A pleasure-tourism behaviors framework / Russell R. Currie. - 1997. // Annals of Tourism Research : a Social Sciences Journal. Vol. 24 (1997), No. 4
7. članak / article A profile of the "Northern-Québec" tourist and its bearing on the future of tourism in that region ...
Auger, Denis. A profile of the "Northern-Québec" tourist and its bearing on the future of tourism in that region / Denis Auger, Jacques Auger. - 2001. // Tourism : an international interdisciplinary journal. Vol. 49 (2001), No. 1
8. članak / article A profile of the casino resort vacationer ...
A profile of the casino resort vacationer / Alastair M. Morrison, Carl G. Braunlich, Lipping A. Cai, Joseph T. O'Leary. - 1996. // Journal of travel research. Vol. 35 (1996/97), No. 2
9. članak / article A systematic approach to non-repeat and repeat travel : with measurement and destination loyalty concept implications ...
Kozak, Metin. A systematic approach to non-repeat and repeat travel : with measurement and destination loyalty concept implications / Metin Kozak, Tzung-Cheng (T. C.) Huan, Jay Beaman. - 2002. // Journal of travel & tourism marketing OTPIS 2021. Vol. 12 (2002), No. 4
10. članak / article An empirical study of customer comment card quality and design characteristics ...
Wisner, Joel D.. An empirical study of customer comment card quality and design characteristics / Joel D. Wisner, William J. Corney. - 1997. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 9 (1997), No. 3
11. članak / article An exploratory study into managing value creation in tourism service firms: understanding value creation phases at the intersection of the tourism service firm and their customers ...
O'Cass, Aron. An exploratory study into managing value creation in tourism service firms: understanding value creation phases at the intersection of the tourism service firm and their customers / Aron O'Cass, Phyra Sok. - 2015. // Tourism management : research - policies - practice. Vol. 51 (2015)
12. članak / article Are all tourists alike, regardless of nationality? : the perceptions of Dutch tour-guides ...
Pizam, Abraham. Are all tourists alike, regardless of nationality? : the perceptions of Dutch tour-guides / Abraham Pizam, Myriam Jansen-Verbeke, Liesbet Steel. - 1997. // Journal of international hospitality, leisure & tourism management : a multinational & cross-cultural journal of applied research. Vol. 1 (1997), No. 1
13. članak / article Assessments of lodging service unit performance for repeat business ...
Oh, Haemoon. Assessments of lodging service unit performance for repeat business / Haemoon Oh, Daniel J. Mount. - 1998. // Journal of international hospitality, leisure & tourism management : a multinational & cross-cultural journal of applied research. Vol. 1 (1998), No. 3
14. članak / article Australia as a holiday destination: young Americans' vs. young Chinese Malaysians' decision making ...
Summers, Jane. Australia as a holiday destination: young Americans' vs. young Chinese Malaysians' decision making / Jane Summers, Janet R. McColl-Kennedy. - 1998. // Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 5 (1998), No. 4
15. članak / article Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions ...
Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions / Prakash K. Chathoth ... [et al.]. - 2014. // Tourism management : research - policies - practice. Vol. 42 (2014)
16. članak / article Beeinflussbarkeit des mobilitätsverhalten beim Wintersport ...
Trösch, Marc. Beeinflussbarkeit des mobilitätsverhalten beim Wintersport / Marc Trösch, Paul Messerli. - 2000. // Revue de tourisme = The tourist review = Zeitschrift für Fremdenverkehr. Vol. 55 (2000), No. 1
17. članak / article Being elsewhere : tourism, consumer culture, and identity in modern Europe and North America ...
Being elsewhere : tourism, consumer culture, and identity in modern Europe and North America / Auvo Kostiainen. - 2003. // Annals of Tourism Research : a Social Sciences Journal. Vol. 30 (2003), No. 1
18. knjiga / book Bezbednost vo turizmot ...
Bezbednost vo turizmot / Jovan Spaseski, Pere Aslimoski. - Ohrid, 1998
19. članak / article Book review : Customer service for hospitality and tourism ...
Seakhoa-King, Arthur. Book review : Customer service for hospitality and tourism / Simon Hudson, Louise Hudson. - 2014. // Tourism analysis : an interdisciplinary journal. Vol. 19 (2014), No. 5
20. članak / article Book review : Tourist experience and fulfilment ...
Sigala, Marianna. Book review : Tourist experience and fulfilment / edited S. Filep, P. Pearce (eds.). - 2014. // Tourism management : research - policies - practice. Vol. 43 (2014)
21. članak / article Byer decision-making behavior in international tourism channels ...
March, Roger. Byer decision-making behavior in international tourism channels / Roger March. - 2000. // International journal of hospitality and tourism administration. Vol. 1 (2000), No. 1
22. članak / article Choice processes of luxury hotels in China: application of the Fishbein-Ajzen model ...
Chan, Ricky Y.K.. Choice processes of luxury hotels in China: application of the Fishbein-Ajzen model / Ricky Y.K. Chan. - 1998. // Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 5 (1998), No. 4
23. članak / article Conceptualizing the creative tourist class: technology, mobility, and tourism experiences ...
Gretzel, Ulrike. Conceptualizing the creative tourist class: technology, mobility, and tourism experiences / Ulrike Gretzel, Tazim Jamal. // Tourism analysis : an interdisciplinary journal. Vol. 14 (2009), No. 4
24. članak / article Consumer behavior and ecotourism products ...
Diamantis, Dimitrios. Consumer behavior and ecotourism products / Dimitrios Diamantis. - 1998. // Annals of Tourism Research : a Social Sciences Journal. Vol. 25 (1998), No. 2
25. članak / article Consumer behavior in travel and tourism ...
Consumer behavior in travel and tourism / Azlizam Aziz. - 2001. // Journal of travel & tourism marketing OTPIS 2021. Vol. 10 (2001), No. 4
26. članak / article Consumer loyalty in the restaurant industry - a preliminary exploration of the issues ...
Clark, Mona A.. Consumer loyalty in the restaurant industry - a preliminary exploration of the issues / Mona A. Clark, Roy C. Wood. - 1998. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 10 (1998), No. 4
27. članak / article Consumer reactions to the standby motor fuel rationing plan ...
Crompton, John L.. Consumer reactions to the standby motor fuel rationing plan / John L. Crompton, Richard J. Gitelson. - 1981. // Journal of travel research. Vol. 19 (1980/81), No. 4
28. članak / article Co-opting customer competence as a means of competitive advantage in hospitality and tourism enterprises ...
Kivela, Jakša. Co-opting customer competence as a means of competitive advantage in hospitality and tourism enterprises / Jakša Kivela. - 2001. // Tourism : an international interdisciplinary journal. Vol. 49 (2001), No. 1
29. članak / article Cross-cultural tourist behavior : perceptions of Korean tour-guides ...
Pizam, Abraham. Cross-cultural tourist behavior : perceptions of Korean tour-guides / Abraham Pizam, Gang-Hoan Jeong. - 1996. // Tourism management : research - policies - practice. Vol. 17 (1996), No. 4
30. članak / article Customer deviance in resort hotels: the case of Turkey ...
Aslan, Alper. Customer deviance in resort hotels: the case of Turkey / Alper Aslan, Metin Kozak. - 2012. // Journal of hospitality marketing & management. Vol. 21 (2012), No. 5-6
31. članak / article Customer portfolio development: modeling destination adopters, inactives, and rejecters ...
Court, Birgit. Customer portfolio development: modeling destination adopters, inactives, and rejecters / Birgit Court, Robert A. Lupton. - 1997. // Journal of travel research. Vol. 36 (1997/98), No. 1
32. članak / article Customer vote with their forks: consumer complaining behavior in the restaurant industry ...
Wildes, Vivienne J.. Customer vote with their forks: consumer complaining behavior in the restaurant industry / Vivienne J. Wildes, Won Seo. - 2001. // International journal of hospitality and tourism administration. Vol. 2 (2001), No. 2
33. članak / article Destination behaviour of older UK travellers ...
You, Xinran. Destination behaviour of older UK travellers / Xinran You, Joseph T. O'Leary. - 1999. // Tourism recreation research. Vol. 24 (1999), No. 1
34. članak / article Destination loyalty and switching behavior of travelers: a Markov analysis ...
Baloglu, Seyhmus. Destination loyalty and switching behavior of travelers: a Markov analysis / Seyhmus Baloglu, Ranel E. Erickson. - 1998. // Tourism analysis : an interdisciplinary journal. Vol. 2 (1997), No. 2
35. članak / article Destination threshold potential and the law of repeat visitation ...
Oppermann, Martin. Destination threshold potential and the law of repeat visitation / Martin Oppermann. - 1998. // Journal of travel research. Vol. 37 (1998/99), No. 2
36. članak / article Differences and similarities in perceptions of hotel experience: the role of national cultures ...
Zhang, Ziqiong. Differences and similarities in perceptions of hotel experience: the role of national cultures / Ziqiong Zhang, Hengyun Li, Rob Law. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), Supplement 1
37. članak / article eCRM in the travel industry ...
Alford, Philip. eCRM in the travel industry / Philip Alford. - 2001. // Travel and tourism analyst. (2001), No. 1
38. članak / article Effect of perceived service quality on customer satisfaction in hospitality industry: Gronroos' service quality model development ...
Zaibaf, Mehdi. Effect of perceived service quality on customer satisfaction in hospitality industry: Gronroos' service quality model development / Mehdi Zaibaf, Fariz Taherikia, Meysam Fakharian. - 2013. // Journal of hospitality marketing & management. Vol. 22 (2013), No. 5-6
39. članak / article Effects of consumer life styles, demographics, and travel activities on foreign and domestic travel behavior ...
Woodside, Arch G.. Effects of consumer life styles, demographics, and travel activities on foreign and domestic travel behavior / Arch G. Woodside, Robert E. Pitts. - 1976. // Journal of travel research. Vol. 14 (1975/76), No. 3
40. članak / article Enhancing yield management with customer profitability analysis ...
Noone, Breffni. Enhancing yield management with customer profitability analysis / Breffni Noone, Peter Griffin. - 1997. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 9 (1997), No. 2
41. knjiga / book First global research and travel trade conference on Security and risks in travel and tourism : talk at the top proceedings of the International conference at Mid Sweden University, June 1995 ...
First global research and travel trade conference on Security and risks in travel and tourism : talk at the top : proceedings of the International conference at Mid Sweden University, June 1995. - Östersund, 1995. - (Reports from Mid Sweden University)
42. članak / article First-time and repeat visitors to New Zealand ...
Oppermann, Martin. First-time and repeat visitors to New Zealand / Martin Oppermann. - 1997. // Tourism management : research - policies - practice. Vol. 18 (1997), No. 3
43. članak / article Food protection and tourism ...
Spivack, Sheryl E.. Food protection and tourism / Sheryl E. Spivack. - 1994. // Annals of Tourism Research : a Social Sciences Journal. Vol. 21 (1994), No. 1
44. knjiga / book Food safety and tourism. Regional conference for Africa and the Mediterranean. Hotel Abou Nawas, Tunis, 25 - 27 November 1992 : Proceedings ...
Food safety and tourism. Regional conference for Africa and the Mediterranean. Hotel Abou Nawas, Tunis, 25 - 27 November 1992 = Securite alimentarie et tourisme : Proceedings. - Madrid, 1992
45. članak / article Foreign pleasure travel by Americans ...
Taylor, Gordon D.. Foreign pleasure travel by Americans / Gordon D. Taylor. - 1987. // Journal of travel research. Vol. 25 (1986/87), No. 3
46. članak / article Global tourist behavior ...
Global tourist behavior / Dennis John Gayle. - 1995. // Journal of travel research. Vol. 33 (1994/95), No. 4
47. članak / article Global tourist behavior ...
Global tourist behavior / Chris Ryan. - 1995. // Tourism management : research - policies - practice. Vol. 16 (1995), No. 4
48. knjiga / book Handbook on natural disaster reduction in tourist areas ...
Handbook on natural disaster reduction in tourist areas. - Madrid, 1998
49. knjiga / book Hawaii State Hotel Security Association State Conference. September 18-20, 1997. Hilton Hawaiian Village ...
Hawaii State Hotel Security Association State Conference. September 18-20, 1997. Hilton Hawaiian Village. - Honolulu, [1997]
50. članak / article Hotel complaint behavior and resolution: a content analysis ...
Manickas, Peter A.. Hotel complaint behavior and resolution: a content analysis / Peter A. Manickas, Linda J. Shea. - 1997. // Journal of travel research. Vol. 36 (1997/98), No. 2
51. članak / article Hotels and the businesswoman : an analysis of businesswomen's perceptions of hotel services ...
Lutz, Jane. Hotels and the businesswoman : an analysis of businesswomen's perceptions of hotel services / Jane Lutz, Chris Ryan. - 1993. // Tourism management : research - policies - practice. Vol. 14 (1993), No. 5
52. članak / article Influencia de la comunicacion de marketing en la captacion de clientes : un estudio sobre la percepcion de la publicidad en la hoteleria del Estado de Santa Catarina, Brasil ...
Mondo, Tiago Savi. Influencia de la comunicacion de marketing en la captacion de clientes : un estudio sobre la percepcion de la publicidad en la hoteleria del Estado de Santa Catarina, Brasil / Tiago Savi Mondo, Jane Iara Pereira da Costa. - 2011. // Estudios y perspectivas en turismo. Vol. 20 (2011), No. 2
53. članak / article Information and information search behavior of tourists: a cursory review of the literature, preliminary empirical tests and further research questions ...
Weiermair, Klaus. Information and information search behavior of tourists: a cursory review of the literature, preliminary empirical tests and further research questions / Klaus Weiermair, Brigitte Mäser. - 1996. // Revue de tourisme = The tourist review = Zeitschrift für Fremdenverkehr. Vol. 51 (1996), No. 3
54. članak / article Investigating the degree of visitors' satisfaction at a museum ...
Investigating the degree of visitors' satisfaction at a museum / Giacomo Del Chiappa ... [et al.]. - 2013. // Anatolia : an international journal of tourism and hospitality research. Vol. 24 (2013), No. 1
55. članak / article Investigating the structural relationships between food image, food satisfaction, culinary quality, and behavioral intentions: the case of Malaysia ...
Investigating the structural relationships between food image, food satisfaction, culinary quality, and behavioral intentions: the case of Malaysia / Christina Geng-Qing Chi ... [et al.]. - 2013. // International journal of hospitality and tourism administration. Vol.14 (2013), No. 1-2
56. članak / article Japanese tourists in transition countries of Central Europe: present behaviour and future trends ...
Baláz, Vladimír. Japanese tourists in transition countries of Central Europe: present behaviour and future trends / Vladimír Baláz, Miyuki Mitsutake. - 1998. // Tourism management : research - policies - practice. Vol. 19 (1998), No. 5
57. članak / article Je li 'sigurnost' još turistički čimbenik? ...
Souček, Branimir. Je li 'sigurnost' još turistički čimbenik? / Branimir Souček. - 1995. // Turizam : međunarodni znanstveno-stručni časopis. God. 43 (1995), br. 5-6
58. članak / article Konsumentenrenten bei all-inclusive-Angeboten ...
Bochert, Ralf. Konsumentenrenten bei all-inclusive-Angeboten / Ralf Bochert. - 2000. // Tourismus Jahrbuch : Forum für Wissenschaft und Praxis. Jahrgang 4 (2000), Heft 1
59. članak / article Kundenbindungsmanagement für Tourismusunternehmen ...
Holland, Heinrich. Kundenbindungsmanagement für Tourismusunternehmen / Heinrich Holland. - 2000. // Tourismus Jahrbuch : Forum für Wissenschaft und Praxis. Jahrgang 4 (2000), Heft 1
60. članak / article Kundenorientierte Organisation von Touristikunternehmen ...
Bastian, Harald. Kundenorientierte Organisation von Touristikunternehmen / Harald Bastian. - 2000. // Tourismus Jahrbuch : Forum für Wissenschaft und Praxis. Jahrgang 4 (2000), Heft 1
61. serijska publikacija / serial La protection du touriste : essai bibliografique ...
La protection du touriste : essai bibliografique. - Aix-en-Provence. - (Essais / Réné Baretje ; No. 470; 595)
62. članak / article Learning about tourists from conversations: the over-55s in Majorca ...
Ryan, Chris. Learning about tourists from conversations: the over-55s in Majorca / Chris Ryan. - 1995. // Tourism management : research - policies - practice. Vol. 16 (1995), No. 3
63. članak / article Loyalty: a strategic commitment ...
Bowen, John T.. Loyalty: a strategic commitment / John T. Bowen, Stowe Shoemaker. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 1
64. članak / article Making tourists feel safe: whose responsibility is it? ...
Pizam, Abraham. Making tourists feel safe: whose responsibility is it? / Abraham Pizam, Peter E. Tarlow, Jonathan Bloom. - 1997. // Journal of travel research. Vol. 36 (1997/98), No. 1
65. članak / article Measuring total customer experience in museums ...
Rowley, Jennifer. Measuring total customer experience in museums / Jennifer Rowley. - 1999. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 11 (1999), No. 6
66. članak / article Mixing methods: putting the tourist at the forefront of tourism research ...
McIntosh, Alison. Mixing methods: putting the tourist at the forefront of tourism research / Alison McIntosh. - 1998. // Tourism analysis : an interdisciplinary journal. Vol. 3 (1998), No. 2
67. članak / article Monitoring recreation behaviour ...
Pigram, J.J.. Monitoring recreation behaviour / J.J. Pigram, J.B. Dunn. - 1976. // Journal of travel research. Vol. 15 (1976/77), No. 2
68. članak / article Negative effects of perceived crowding on travelers' identification with cruise brand ...
Hyun, Sunghyup Sean. Negative effects of perceived crowding on travelers' identification with cruise brand / Sunghyup Sean Hyun, Min Gyung Kim. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), No. 3-4
69. članak / article Online travel purchase behavior of generational cohorts: a longitudinal study ...
Beldona, Srikanth. Online travel purchase behavior of generational cohorts: a longitudinal study / Srikanth Beldona, Khaldoon Nusair, Frederick Demicco. - 2009. // Journal of hospitality marketing & management. Vol. 18 (2009), No. 4
70. članak / article Personal aspects of vacationers' decision making processes: an interpretivist approach ...
Decrop, Alain. Personal aspects of vacationers' decision making processes: an interpretivist approach / Alain Decrop. - 1999. // Journal of travel & tourism marketing OTPIS 2021. Vol. 8 (1999), No. 4
71. članak / article Poboljšanje sigurnosti u turističkoj destinaciji ...
Mikačić, Vesna. Poboljšanje sigurnosti u turističkoj destinaciji / Vesna Mikačić. - 1998. // Turizam : međunarodni znanstveno-stručni časopis. God. 46 (1998), br. 5-6
72. članak / article Population aging and Japanese international travel in the 21st century ...
Sakai, Marcia. Population aging and Japanese international travel in the 21st century / Marcia Sakai, Jeffrey Brown, James Mak. - 1999. // Journal of travel research. Vol. 38 (1999/2000), No. 3
73. članak / article Predicting a behavioral profile for pleasure travelers on the basis of Internet use segmentation ...
Bonn, Mark A.. Predicting a behavioral profile for pleasure travelers on the basis of Internet use segmentation / Mark A. Bonn, H. Leslie Furr, Alex M. Susskind. - 1999. // Journal of travel research. Vol. 37 (1998/99), No. 4
74. članak / article Prestige-worthy tourism behavior ...
Riley, Roger W.. Prestige-worthy tourism behavior / Roger W. Riley. - 1995. // Annals of Tourism Research : a Social Sciences Journal. Vol. 22 (1995), No. 3
75. članak / article Preventing customer altercations in nightclubs ...
Berkley, Blair J.. Preventing customer altercations in nightclubs / Blair J. Berkley. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 2
76. članak / article Prikaz zbornika radova: 'Varnost in turizem' ...
Prikaz zbornika radova: 'Varnost in turizem' / Snježana Boranić. - 1999. // Turizam : međunarodni znanstveno-stručni časopis. God. 47 (1999), br. 4
77. članak / article Prirodne nepogode u turističkim područjima ...
Prirodne nepogode u turističkim područjima / Tomislav Hitrec. - 1999. // Turizam : međunarodni znanstveno-stručni časopis. God. 47 (1999), br. 1
78. članak / article Profil turista koji posjećuju regiju Sjeverni Québec te njihov utjecaj na budućnost turizma u toj regiji ...
Auger, Denis. Profil turista koji posjećuju regiju Sjeverni Québec te njihov utjecaj na budućnost turizma u toj regiji / Denis Auger, Jacques Auger ; [prev. Branka Turkulin]. - 2001. // Turizam : međunarodni znanstveno-stručni časopis. God. 49 (2001), br. 1
79. članak / article Progress in loyalty program research: debates, and future research ...
Xie, Karen L.. Progress in loyalty program research: debates, and future research / Karen L. Xie, Chih-Chien Chen. - 2013. // Journal of hospitality marketing & management. Vol. 22 (2013), No. 5-6
80. članak / article Projects and activities of the Institute for Tourism, Zagreb : A profile of visitors to Croatian cultural attractions and events ...
Kušen, Eduard. Projects and activities of the Institute for Tourism, Zagreb : A profile of visitors to Croatian cultural attractions and events / R. Tomljenović, Z. Marušić. - 2010. // Tourism : an international interdisciplinary journal. Vol. 58 (2010), No. 4
81. knjiga / book Quality control of tourism products and services ...
Quality control of tourism products and services. - Madrid, 1988. - ( ; B.2.3.)
82. članak / article Reach out and touch your customers ...
Lynn, Michael. Reach out and touch your customers / Michael Lynn, Joseph-Mykal Le, David S. Sherwyn. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 3
83. članak / article Relationships between viewing preference and outdoor scenic components among ethnically diversified viewers ...
Taylor, Stephen A.. Relationships between viewing preference and outdoor scenic components among ethnically diversified viewers / Stephen A. Taylor, Turgut Var. - 1997. // Journal of international hospitality, leisure & tourism management : a multinational & cross-cultural journal of applied research. Vol. 1 (1997), No. 1
84. članak / article Risk management within tourism and travel : suggestions for research programs ...
Steene, Anders. Risk management within tourism and travel : suggestions for research programs / Anders Steene. - 1999. // Turizam : međunarodni znanstveno-stručni časopis. God. 47 (1999), br. 1
85. članak / article Security and risks in travel and tourism ...
Sharpley, Richard. Security and risks in travel and tourism / Richard Sharpley. - 1995. // Tourism management : research - policies - practice. Vol. 16 (1995), No. 7
86. članak / article Service fairness, consumption emotions, satisfaction, and behavioral intentions: the experience of Chinese heritage tourists ...
Su, LuJun. Service fairness, consumption emotions, satisfaction, and behavioral intentions: the experience of Chinese heritage tourists / LuJun Su, Maxwell K. Hsu. - 2013. // Journal of travel & tourism marketing OTPIS 2021. Vol. 30 (2013), No. 7-8
87. članak / article SF-Filmvillage as a movie tourism destination - a case study of movie tourist push motivations ...
Suni, Jarno. SF-Filmvillage as a movie tourism destination - a case study of movie tourist push motivations / Jarno Suni, Raija Komppula. - 2012. // Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 5-6
88. članak / article Shopping satisfaction at airport duty-free stores: a cross-cultural comparison ...
Lin, Wan-Teng. Shopping satisfaction at airport duty-free stores: a cross-cultural comparison / Wan-Teng Lin, Ching-Yi Chen. - 2013. // Journal of hospitality marketing & management. Vol. 22 (2013), No. 1-2
89. članak / article Sigurno gospodarenje opasnim tvarima u turističko-prometnim tokovima ...
Perić, Teodor. Sigurno gospodarenje opasnim tvarima u turističko-prometnim tokovima = Hazardous matter safety management in tourist/traffic flows / Teodor Perić. - 1996. // Acta turistica OTPIS 2021. Vol. 8 (1996), No. 1
90. članak / article Sigurnost u turizmu ...
Sigurnost u turizmu / Biljana Grkova. - 1999. // Turizam : međunarodni znanstveno-stručni časopis. God. 47 (1999), br. 1
91. članak / article Smoke gets in your eyes : examining air quality in casino-hotels ...
Teeters, Kenneth. Smoke gets in your eyes : examining air quality in casino-hotels / Kenneth Teeters, Thomas Jones, Joe F. Boatman. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 2
92. članak / article Smoking in the restaurant industry: time for a ban? ...
Cuthbert, Lynsey. Smoking in the restaurant industry: time for a ban? / Lynsey Cuthbert, Dennis Nickson. - 1999. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 11 (1999), No. 1
93. članak / article Some remarks on consumer behavior, destinations and development of places ...
Dantine, Wilhelm. Some remarks on consumer behavior, destinations and development of places / Wilhelm Dantine. - 1999. // Revue de tourisme = The tourist review = Zeitschrift für Fremdenverkehr. Vol. 54 (1999), No. 3
94. članak / article Structure of travel planning processes and information use patterns ...
Structure of travel planning processes and information use patterns / Soojin Choi ... [et al.]. - 2012. // Journal of travel research. Vol. 51 (2012), No. 1
95. članak / article Symposium on the consumer psychology of travel, hospitality and leisure research. University of Hawaii at Hilo, 16th-19th August, 1998 ...
Hudson, Simon. Symposium on the consumer psychology of travel, hospitality and leisure research. University of Hawaii at Hilo, 16th-19th August, 1998 / Simon Hudson. - 1999. // Journal of vacation marketing : an international journal. Vol. 5 (1999), No. 1
96. članak / article The 'wow' effect : how one restaurateur continues to delight customers ...
Cohen, Barry. The 'wow' effect : how one restaurateur continues to delight customers / Barry Cohen. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 2
97. članak / article The American group tourist as viewed by British, Israeli, Korean, and Dutch tour guides ...
Pizam, Abraham. The American group tourist as viewed by British, Israeli, Korean, and Dutch tour guides / Abraham Pizam. - 1999. // Journal of travel research. Vol. 38 (1999/2000), No. 2
98. članak / article The application of the Guttman Scaling procedure in the measurement of consumer behaviour: a marketing myopia ...
Ekinci, Yuksel. The application of the Guttman Scaling procedure in the measurement of consumer behaviour: a marketing myopia / Yuksel Ekinci, Michael Riley. - 1999. // Journal of travel & tourism marketing OTPIS 2021. Vol. 8 (1999), No. 4
99. članak / article The B&B guest : a comprehensive view ...
Zane, Bobbi. The B&B guest : a comprehensive view / Bobbi Zane. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 4
100. članak / article The college student market segment: a comparative study of travel behaviors of intenrational and domestic students at a Southeastern University ...
Field, Arthur M.. The college student market segment: a comparative study of travel behaviors of intenrational and domestic students at a Southeastern University / Arthur M. Field. - 1999. // Journal of travel research. Vol. 37 (1998/99), No. 4
101. članak / article The demand for new information systems in travel and tourism ...
Sahlberg, Bengt. The demand for new information systems in travel and tourism / Bengt Sahlberg. - 1993. // Revue de tourisme = The tourist review = Zeitschrift für Fremdenverkehr. Vol. 48 (1993), No. 2
102. članak / article The effect of self-brand connection and self-construal on brand lovers' word of mouth (WOM) ...
Kwon, Eunjin. The effect of self-brand connection and self-construal on brand lovers' word of mouth (WOM) / Eunjin Kwon, Anna S. Mattila. - 2015. // The Cornell Hotel and restaurant administration quarterly. Vol. 56 (2015), No. 4
103. članak / article The effect of servant leadership on customer value co-creation: a cross-level analysis of key mediating roles ...
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104. članak / article The formation of employee satisfaction with airline information systems ...
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105. članak / article The future of indoor air quality : legal and economic implications ...
Teeters, Kenneth. The future of indoor air quality : legal and economic implications / Kenneth Teeters, Thomas Jones, Joe F. Boatman. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 2
106. članak / article The iconography of the tourism experience ...
Sternberg, Ernest. The iconography of the tourism experience / Ernest Sternberg. - 1997. // Annals of Tourism Research : a Social Sciences Journal. Vol. 24 (1997), No. 4
107. članak / article The impact of gender and perpurchase mood on consumer guilt after a travel purchase ...
Hanks, Lydia. The impact of gender and perpurchase mood on consumer guilt after a travel purchase / Lydia Hanks, Anna S. Mattila. - 2014. // Journal of travel research. Vol. 53 (2014), No. 5
108. članak / article The loyal traveler: examining a typology of service patronage ...
Pritchard, Mark P.. The loyal traveler: examining a typology of service patronage / Mark P. Pritchard, Dennis R. Howard. - 1997. // Journal of travel research. Vol. 35 (1996/97), No. 4
109. članak / article The relationship between personality, gender, and tourism behavior ...
Frew, Elspeth A.. The relationship between personality, gender, and tourism behavior / Elspeth A. Frew, Robin N. Shaw. - 1999. // Tourism management : research - policies - practice. Vol. 20 (1999), No. 2
110. članak / article The relationships between food service wait staff skills, satisfaction, commitment and their levels of customer orientation ...
Pettijohn, Charles E.. The relationships between food service wait staff skills, satisfaction, commitment and their levels of customer orientation / Charles E. Pettijohn, Linda S. Pettijohn, Albert J. Taylor. - 2004. // International journal of hospitality and tourism administration. Vol. 5 (2004), No. 2
111. članak / article The relative influence of achievement motivation and irritability-impatience on the selling performance of travel agents: implications of the type A behavior pattern ...
Bartkus, Kenneth R.. The relative influence of achievement motivation and irritability-impatience on the selling performance of travel agents: implications of the type A behavior pattern / Kenneth R. Bartkus, Roy D. Howell. - 1999. // Journal of travel research. Vol. 38 (1999/2000), No. 2
112. članak / article The role of mobile applications in the consumer experience at music festivals ...
Luxford, Amy. The role of mobile applications in the consumer experience at music festivals / Amy Luxford, Janet E. Dickinson. - 2015. // Event management : an international journal. Vol. 19 (2015), No. 1
113. članak / article To what extend do wineries study their consumers and visitors? Implications for wine tourism development ...
To what extend do wineries study their consumers and visitors? Implications for wine tourism development / Abel Duarte Alonso ... [et al.]. - 2012. // Tourism analysis : an interdisciplinary journal. Vol. 17 (2012), No. 5
114. članak / article Tourism and the crime rate : can the worsening condition of public safety bring to a halt the growth tendencies of the Polish tourism market? ...
Alejziak, Wieslaw. Tourism and the crime rate : can the worsening condition of public safety bring to a halt the growth tendencies of the Polish tourism market? / Wieslaw Alejziak. - 1996. // Tourist safety and security : practical measures for destinations
115. članak / article Tourism conference on safety and establishment of a center ...
Johansson, Anna. Tourism conference on safety and establishment of a center / Anna Johansson, Lars Nyberg. - 1996. // Annals of Tourism Research : a Social Sciences Journal. Vol. 23 (1996), No. 3
116. članak / article Tourism constraints: the neglected dimension in consumer behaviour research ...
Hudson, Simon. Tourism constraints: the neglected dimension in consumer behaviour research / Simon Hudson, David Gilbert. - 1999. // Journal of travel & tourism marketing OTPIS 2021. Vol. 8 (1999), No. 4
117. članak / article Tourism, crime and international security issues ...
Tourism, crime and international security issues / Derek Hall. - 1996. // Tourism management : research - policies - practice. Vol. 17 (1996), No. 8
118. članak / article Tourism, crime and international security issues ...
Tourism, crime and international security issues / Stephen J. Page, Glenda R. Lawton. - 1997. // Annals of Tourism Research : a Social Sciences Journal. Vol. 24 (1997), No. 2
119. članak / article Tourist accidents : an exploratory analysis ...
Page, Stephen J.. Tourist accidents : an exploratory analysis / Stephen J. Page, Denny Meyer. - 1996. // Annals of Tourism Research : a Social Sciences Journal. Vol. 23 (1996), No. 3
120. knjiga / book Tourist safety and security : practical measures for destinations ...
Tourist safety and security : practical measures for destinations. - Madrid, 1996
121. članak / article Tourist safety and security: practical measures for destinations ...
Tourist safety and security: practical measures for destinations / Glenda R. Lawton. - 1997. // Tourism management : research - policies - practice. Vol. 18 (1997), No. 6
122. članak / article Tourists' awareness of price for attractions and activities ...
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123. članak / article Touroperatori u funkciji zaštite turističkih potrošača na tržištu ...
Čavlek, Nevenka. Touroperatori u funkciji zaštite turističkih potrošača na tržištu = Tour operator's role in tourism consumers protection in the market / Nevenka Čavlek. - 1995. // Acta turistica OTPIS 2021. Vol. 7 (1995), No. 2
124. članak / article Toward a market segmentation of the tourism trade: expenditure levels and consumer behavior instability ...
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125. članak / article Toward a United States policy on traveler safety and security: 1980-2000 ...
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126. članak / article Trends in airline accidents and safety performance ...
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127. članak / article Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentions among hotel customers ...
Dedeoglu, Bekir Bora. Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentions among hotel customers / Bekir Bora Dedeoglu, Kemal Gurkan Kucukergin, Sevgi Balikcioglu. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), Supplement 1
128. članak / article Upravljanje zadovoljstvom klijenata ...
Upravljanje zadovoljstvom klijenata / Sanda Weber. - 2000. // Turizam : međunarodni znanstveno-stručni časopis. God. 48 (2000), br. 4
129. članak / article Using conjoint analysis to study family travel preference structures: a comparison of day trips and 1-week holidays ...
Dellaert, Benedict G.C.. Using conjoint analysis to study family travel preference structures: a comparison of day trips and 1-week holidays / Benedict G.C. Dellaert, Mia Prodigalidad, Jordan J. Louviere. - 1998. // Tourism analysis : an interdisciplinary journal. Vol. 2 (1997), No. 2
130. članak / article Uvažavanje kompetentnosti potrošača kao sredstvo ostvarivanja konkurentske prednosti u ugostiteljskim i turističkim poduzećima ...
Kivela, Jakša. Uvažavanje kompetentnosti potrošača kao sredstvo ostvarivanja konkurentske prednosti u ugostiteljskim i turističkim poduzećima / Jakša Kivela. - 2001. // Turizam : međunarodni znanstveno-stručni časopis. God. 49 (2001), br. 1
131. članak / article Validating a typology of the customer from hell ...
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132. knjiga / book Varnost in turizem : [zbornik posveta, Portorož, junij 1999 ...
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133. članak / article Volitional degrees of gambling behaviors ...
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134. članak / article Who relies on mobile payment systems when they are on vacation? A segmentation analysis ...
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135. članak / article Wie die Schörghuber Unternehmensgruppe die Chancen im Tourismus wahrnimmt ...
Salzl, Robert. Wie die Schörghuber Unternehmensgruppe die Chancen im Tourismus wahrnimmt / Robert Salzl. - 2000. // Jahrbuch für Fremdenverkehr OTPIS 2019. Jahrgang 43 (2000)
136. članak / article Written complaints, third-party intervention, and the management of paradoxes: integrating extremes ...
Weaver, Adam. Written complaints, third-party intervention, and the management of paradoxes: integrating extremes / Adam Weaver. - 2012. // Tourism analysis : an interdisciplinary journal. Vol. 17 (2012), No. 3
137. članak / article Zaštita turista kao potrošača - europske mjere i orijentacije ...
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138. članak / article Zone of tolerance: a proposed model incorporating subjective criticality ...
Sheppard, Anthony G.. Zone of tolerance: a proposed model incorporating subjective criticality / Anthony G. Sheppard. - 1998. // Tourism analysis : an interdisciplinary journal. Vol. 3 (1998), No. 2
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