Investigating the degree of visitors' satisfaction at a museum / Giacomo Del Chiappa ... [et al.].

KST: 523-3; KST: 3223-1; KST: 4221-5; KST: 1023IT
* muzeji i galerije * potrošači * zadovoljstvo * Italija
* znanstveni članak
* museum * motivations * visit experience * customer satisfaction * ordered logit

* museums and galleries * consumers * satisfaction * Italy

1. Del Chiappa, Giacomo
2. Ladu, Maria Gabriela
3. Meleddu, Marta
4. Pulina, Manuela


U: Anatolia : an international journal of tourism and hospitality research. Vol. 24 (2013), No. 1. - 52-62.

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