Aslan, Alper
Customer deviance in resort hotels: the case of Turkey / Alper Aslan, Metin Kozak. - 2012.
KST: 2224; KST: 133-4; KST: 3223-1-1; KST: 1023TR
* turistička naselja * zaposlenici u ugostiteljstvu * potrošači * Turska
* znanstveni članak
* customer deviance * resort hotel * tourist behavior
* tourist settlements * employees in catering industry * consumers * Turkey
1. Kozak, Metin
U: Journal of hospitality marketing & management. Vol. 21 (2012), No. 5-6. - 679-701.