Archdale, Gilbert H.
      A new direction for effective marketing and quality customer service? / Gilbert H. Archdale.

KST: 3223-1
* potrošači
* prikaz skupa

* consumers

U: Tourism management : research - policies - practice. Vol. 14 (1993), No. 3. - 233-234.
Vol. 14 (1993), No. 3