Au, Norman
      The formation of employee satisfaction with airline information systems / Norman Au, T.C.E. Cheng.

KST: 731; KST: 4221-4; KST: 3221-1
* rezervacijski i distribucijski sustavi * preferencije, vjernost * potrošači
* znanstveni članak
* airline information systems * satisfaction * equity * involvement

* reservation and distribution systems * preferences, loyalty * consumers

1. Cheng, T.C.E.


U: Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 3-4. - 335-351.

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