Oh, Haemoon
Assessments of lodging service unit performance for repeat business / Haemoon Oh, Daniel J. Mount.
KST: 81-5; KST: 3223-1; KST: 222
* gradski, kongresni, poslovni turizam * potrošači * ugostiteljstvo - osnovni kapaciteti
* znanstveni članak
* urban, congress and business tourism * consumers * catering - basic facilities
* lodging * service unit * performance * behavioral intention * repeat business * willingness
1. Mount, Daniel J.
U: Journal of international hospitality, leisure & tourism management : a multinational & cross-cultural journal of applied research. Vol. 1 (1998), No. 3. - 37-54.