Traženo po: WEB 2.0, blogs, social networks, user generated content (UGC), User Generated Reviews and/or User Generated Media, eWoM, reviews, e-services PretraživanjePočetak
Ayeh, Julian K.. "Do we believe in TripAdvisor?" Examining credibility perceptions and online travelers' attitude toward using user-generated content / Julian K. Ayeh, Norman Au, Rob Law. - 2013. // Journal of travel research. Vol. 52 (2013), No. 4
Bosangit, Carmela. "If I was going to die I should at least be having fun": travel blogs, meaning and tourist experience / Carmela Bosangit, Sall Hibbert, Scott McCabe. - 2015. // Annals of Tourism Research : a Social Sciences Journal. Vol. 55 (2015)
A behavioral analysis of web sharers and browsers in Hong Kong using targeted association rule mining / Jia Rong ... [et al.]. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 4
Milwood, Pauline. A comparison of social media adoption and use in different countries: the case of the United States and Switzerland / Pauline Milwood, Elena Marchiori, Florian Zach. - 2013. // Journal of travel & tourism marketing OTPIS 2021. Vol. 30 (2013), No. 1-2
Lee, Kwang-Ho. A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities: the moderating role of emotional expressivity / Kwang-Ho Lee, Sunghyup Sean Hyun. - 2015. // Tourism management : research - policies - practice. Vol. 48 (2015)
Rodriguez Diaz, Manuel. A model of market positioning based on value creation and service quality in the lodging industry: an empirical application of online customer reviewa / Manuel Rodriguez Diaz, Tomas F. Espino Rodriguez, Rosa Rodriguez Diaz. - 2015. // Tourism economics : the business and finance of tourism and recreation. Vol. 21 (2015), No. 6
Dijkmans, Come. A stage to engage: Social media use and corporate reputation / Corné Dijkmans, Peter Kerkhof, Camiel J. Beukeboom. - 2015. // Tourism management : research - policies - practice. Vol. 47 (2015)
Jordan, Evan J.. A stress and coping framework for understanding resident responses to tourism development / Evan J. Jordan, Christine A. Vogt, Richard P. DeShon. - 2015. // Tourism management : research - policies - practice. Vol. 48 (2015)
Wang, Ying-Chuan. A study on the influence of electronic word of mouth and the image of gastronomy tourism on the intentions of tourists visiting Macau / Ying-Chuan Wang. - 2015. // Tourism : an international interdisciplinary journal. Vol. 63 (2015), No. 1
Marine-Roig, Estela. A webometric analysis of travel bologs and review hosting: the case of Catalonia / Estela Marine-Roig. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 3-4
Vincent, Cheng T. P.. Amateur versus professional online reviews: impact on tourists' intention to visit a destination / Cheng T. P. Vincent. - 2018. // Tourism : an international interdisciplinary journal. Vol. 66 (2018), No. 1
Levy, Stuart E.. An analysis of one-star online reviews and responses in the Washington, D.C., lodging market / Stuart E. Levy, Wenjing Duan, Soyoung Boo. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 1
Lee, Hee "Andy". An examination of the relationship between online travel agents and hotels: a case study of Choice Hotels International and Expedia.com / Hee "Andy" Lee, Basak Denizzi Guillet, Rob Law. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 1
Bender Stringam, Betsy. An investigation of the traveler rating lexicon across hotel segments / Betsy Bender Stringam, John Gerdes. - 2012. // Journal of quality assurance in hospitality & tourism. Vol. 13 (2012), No. 3
Analysis of wildlife tourism experiences with endangered species: an exploratory study of encounters with giant pandas in Chengdu, China / Li Cong ... [et al.]. - 2014. // Tourism management : research - policies - practice. Vol. 40 (2014)
Banyai, Maria. Analyzing travel blogs using a realist evaluation approach / Maria Banyai, Mark E. Havitz. - 2013. // Journal of hospitality marketing & management. Vol. 22 (2013), No. 1-2
Mellinas, Juan Pedro. Booking.com: the unexpected scoring system / Juan Pedro Mellinas, Soledad-Maria Martinez Maria-Dolores, Juan Jesus Bernal Garcia. - 2015. // Tourism management : research - policies - practice. Vol. 49 (2015)
Mizrachi, Isaac. Building a Facebook strategy: some insights from Australian accommodation small tourism enterprises (STEs) / Isaac Mizrachi, Carmine Sellitto. - 2015. // Journal of quality assurance in hospitality & tourism. Vol. 16 (2015), No. 1-2
Liu, Xianwei. Can response management benefit hotels? Evidence from Hong Kong hotels / Xianwei Liu, Markus Schuckert, Rob Law. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), No. 7-8
Chen, Hanyu. Chinese donkey friends in Tibet - evidence from the cyberspace community / Hanyu Chen, Betty Weiler. - 2014. // Journal of China tourism research. Vol. 10 (2014), No. 1-2-3-4
Wu, Mao-Ying. Chinese recreational vehicle users in Australia: a netnographic study of tourism motivation / Mao-Ying Wu, Philip L. Pearce. - 2014. // Tourism management : research - policies - practice. Vol. 43 (2014)
Osman, Hanaa. Commercial hospitality in destination experiences: McDonald's and tourists' consumption of space / Hanaa Osman, Nick Johns, Peter Lugosi. - 2014. // Tourism management : research - policies - practice. Vol. 42 (2014)
Denizci Guillet, Basak. Conducting immersive research in Second Life: a hotel co-branding case study / Basak Denizci Guillet, Paul Penfold. - 2013. // International journal of hospitality and tourism administration. Vol.14 (2013), No. 1-2
Sigala, Marianna. Customer involvement in sustainable supply chain management: a research framework and implications in tourism / Marianna Sigala. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 1
Verma, Rohit. Customer preferences for online, social media, and mobile innovations in the hospitality industry / Rohit Verma, Debra Stock, Laura McCarthy. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 3
Describing the relationships between tourist satisfaction and destination loyalty in a segmented and digitalized market / Bart Neuts [et al.]. - 2013. // Tourism economics : the business and finance of tourism and recreation. Vol. 19 (2013), No. 5
Determinants of response to customer e-mail enquiries to hotels: evidence from Austria / Kurt Matzler... [et al.]. - 2005. // Tourism management : research - policies - practice. Vol. 26 (2005), No. 2
Kang, Myunghwa. Determinants of sharing travel experiences in social media / Myunghwa Kang, Michael A. Schuett. - 2013. // Journal of travel & tourism marketing OTPIS 2021. Vol. 30 (2013), No. 1-2
Hannam, Kevin. Developments and key issues in tourism mobilities / Kevin Hannam, Careth Butler, Cody Morris Paris. - 2014. // Annals of Tourism Research : a Social Sciences Journal. Vol. 44 (2014)
Do marketers use visual representations of destinations that tourists value? Comparing visitors' image of a destination with marketer-controlled images onlines / Nina Michaelidou ... [et al.]. - 2013. // Journal of travel research. Vol. 52 (2013), No. 6
Kim, Hany. Effect of tourist photographs on attitudes towards destination: manifest and latent content / Hany Kim, Svetlana Stepchenkova. - 2015. // Tourism management : research - policies - practice. Vol. 49 (2015)
Kyoo Kim, Ellen Eun. Effects of gender and expertise on consumers' motivation to read online hotel reviews / Ellen Eun Kyoo Kim, Anna S. Mattila, Seyhmus Baloglu. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 4
Chiabai, Aline. Eliciting users' preferences for cultural heritage and tourism-related e-services: a tale of three European cities / Aline Chiabai, Stephen Plati, Wadim Strielkowski. - 2014. // Tourism economics : the business and finance of tourism and recreation. Vol. 20 (2014), No. 2
Gupta, Anil. Engaging consumers in the digital era: an analysis of official tourism Facebook pages in India / Anil Gupta, Shuchita Bakshi, Nikita Dogra. - 2018. // Tourism : an international interdisciplinary journal. Vol. 66 (2018), No. 1
Bertan, Serkan. Evaluacija internetskih recenzija o termalnim hotelima / Serkan Bertan, Murat Bayram, Nisan Benzergil. - 2015. // Turizam : međunarodni znanstveno-stručni časopis. God. 63 (2015), br. 1
Filieri, Raffaele. E-WOM and accommodation: an analysis of the factors that influence travelers' adoption of information from online reviews / Raffaele Filieri, Fraser McLeay. - 2014. // Journal of travel research. Vol. 53 (2014), No. 1
Wolfe, Kara L.. Examining social networking sites as a survey distribution channel for hospitality and tourism research / Kara L. Wolfe, Woomi Jo Phillips, Amelia Asperin. - 2014. // Journal of quality assurance in hospitality & tourism. Vol. 15 (2014), No. 1-2
Min, Hyounae. Factors affecting customer satisfaction in repsonses to negative online hotel reviews: the impact of empathy, paraphrasing, and speed / Hyounae Min, Yumi Lim, Vincent P. Magnini. - 2015. // The Cornell Hotel and restaurant administration quarterly. Vol. 56 (2015), No. 2
Cheng, Vincent T. P.. Handling negative online customer reviews: the effects of elaboration likelihood model and distributive justice / Vincent T. P. Cheng, Mei Kun Loi. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 1-2
Wilson, Alan. Hospitality and travel: the nature and implications of user-generated content / Alan Wilson, Hilary Murphy, Jesus Cambra Fierro. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 3
Prayag, Girish. Hotel disintermediation in France: perceptions of students from Generation Y / Girish Prayag, Giacomo Del Chiappa. - 2014. // Anatolia : an international journal of tourism and hospitality research. Vol. 25 (2014), No. 3
Wattanacharoensil, Walanchalee. How global airports engage social media users: a study of Facebook use and its role in stakeholder communication / Walanchalee Wattanacharoensil, Markus Schuckert. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), No. 5-6
Leung, Xi Y.. How motivation, opportunity, and ability impact travelers' social media involvement and revisit intention / Xi Y. Leung, Billy Bai. - 2013. // Journal of travel & tourism marketing OTPIS 2021. Vol. 30 (2013), No. 1-2
Sheungting Lo, Iris. Ideal image in process: online tourist photography and impression management / Iris Sheungting Lo, Bob McKercher. - 2015. // Annals of Tourism Research : a Social Sciences Journal. Vol. 52 (2015)
Zhang, Jian Jane. Image of all hotel scales on travel blogs: its impact on customer loyalty / Jian Jane Zhang, Zhenxing Mao. - 2012. // Journal of hospitality marketing & management. Vol. 21 (2012), No. 1-2
Shu, Mengya (Lavender). Influence of social media on Chinese students' choice of an overseas study destination: an information adoption model perspective / Mengya (Lavender) Shu, Noel Scott. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 1-2
Mhlanga, Oswald. Influence of social media on customer experiences in restaurants: a South African study / Oswald Mhlanga, Tembi Maloney Tichaawa. - 2017. // Tourism : an international interdisciplinary journal. Vol. 65 (2017), No. 1
Howitson, Sharleen. Insights into the Web presence, online marketing, and the use of social media by tourism operators in Dunedin, New Zealand / Sharleen Howison, Glenn Finger, Chelsea Hauschka. - 2015. // Anatolia : an international journal of tourism and hospitality research. Vol. 26 (2015), No. 2
Wang, Ying-Chuan. Istraživanje o utjecaju elektroničke usmene preporuke i imidža gastronomskog turizma na namjere turista da posjete Macao / Ying-Chuan Wang. - 2015. // Turizam : međunarodni znanstveno-stručni časopis. God. 63 (2015), br. 1
Zeng, Guojun. Knowledge sharing in a virtual community of a hotel association: from free riders to active knowledge sharers / Guojun Zeng, Huizhen Guan, Fanghong Chen. - 2014. // Journal of China tourism research. Vol. 10 (2014), No. 1-2-3-4
Nieto, Jannine. Marketing decisions, customer reviews, and business performance: the use of the toprural website by Spanish rural lodging / Jannine Nieto, Rosa M. Hernandez-Maestro, Pablo A. Munoz-Gallego. - 2014. // Tourism management : research - policies - practice. Vol. 45 (2014)
Martin, Juan Carlos. Measuring service quality in the hotel industry: the value of user generated content / Juan Carlos Martín, Concepción Román. - 2017. // Tourism : an international interdisciplinary journal. Vol. 65 (2017), No. 4
Mohd-Any, Amrul Asraf. Measuring users' value experience on a travel website (e-value): what value is cocreated by the user? / Amrul Asraf Mohd-Any, Heidi Winklhofer, Christine Ennew. - 2015. // Journal of travel research. Vol. 54 (2015), No. 4
Stickdorn, Marc. Mobile ethnography: a pioneering research approach for customer-centered destination management / Marc Stickdorn, Brigit Frischhut, Josef S. Schmid. - 2014. // Tourism analysis : an interdisciplinary journal. Vol. 19 (2014), No. 4
He, Hongwei. Moral disengagement of hotel guest negative WOM: moral identity centrality, moral awareness, and anger / Hongwei He, Lloyd Harris. - 2014. // Annals of Tourism Research : a Social Sciences Journal. Vol. 45 (2014)
Munar, Ana Maria. Motivations for sharing tourism experience through social media / Ana Maria Munar, Jens Kr. Steen Jacobsen. - 2014. // Tourism management : research - policies - practice. Vol. 43 (2014)
New York City bed bug crisis as framed by tourists on TripAdvisor / Bingjie Liu ... [et al.]. - 2015. // Tourism analysis : an interdisciplinary journal. Vol. 20 (2015), No. 2
Novosti iz HTZ-a : Kampanja Hrvatske turističke zajednice "Visit Croatia, share Croatia". - 2014. // Turizam : međunarodni znanstveno-stručni časopis. God. 62 (2014), br. 2
Au, Norman. Online complaining behavior in mainland China hotels: the perception of Chinese and non-Chinese customers / Norman Au, Dimitros Buhalis, Rob Law. - 2014. // International journal of hospitality and tourism administration. Vol.15 (2014), No. 3-4
Melián-González, Santiago. Online customer reviews of hotels: as participation increases, better evaluation is obtained / Santiago Melian-Gonzalez, Jacques Bulchand-Gidumal, Beatriz Gonzalez Lopez-Valcarcel. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 3
Online reviews as a feedback mechanism for hotel CRM systems / Costas Assimakopoulos ... [et al.]. - 2015. // Anatolia : an international journal of tourism and hospitality research. Vol. 26 (2015), No. 1
Zhang, Lu. Online reviews: the impact of power and incidental similarity. - 2015. // Journal of hospitality marketing & management. Vol. 24 (2015), No. 5-6
Sparks, Beverley A.. Online travel reviews as persuasive communication: the effects of content type, source, and certification logos on consumer behavior / Beverley A. Sparks, Helen E. Perkins, Ralf Buckley. - 2013. // Tourism management : research - policies - practice. Vol. 39 (2013)
Jaafar, Mastura. Perception of young local residents toward sustainable conservation programmes: a case study of the Lenggong World Cultural Heritage Site / Mastura Jaafar, Shuhaida Md Noor, S. Mostafa Rasoolimanesh. - 2015. // Tourism management : research - policies - practice. Vol. 48 (2015)
Personal profile information as cues of credibility in online travel reviews / Heelye Park ... [et al.]. - 2014. // Anatolia : an international journal of tourism and hospitality research. Vol. 25 (2014), No. 1
Fortezza, Fulvio. Potentialities of Web 2.0 and new challenges for destinations: insights from Italy / Fulvio Fortezza, Tonino Pencarelli. - 2015. // Anatolia : an international journal of tourism and hospitality research. Vol. 26 (2015), No. 4
Ayeh, Julian K.. Predicting the intention to use consumer-generated media for travel planning / Julian K. Ayeh, Norman Au, Rob Law. - 2013. // Tourism management : research - policies - practice. Vol. 35 (2013)
Alizadeh, Abbas. Primjena društvenih medija u destinacijskom marketingu / Abbas Alizadeh, Rosmah Mat Isa. - 2015. // Turizam : međunarodni znanstveno-stručni časopis. God. 63 (2015), br. 2
Gretzel, Ulrike. Real stories about real women: communicating role models for female tourism students / Ulrike Gretzel, Gillian Bowser. - 2013. // Journal of teaching in travel & tourism : the official journal of ISTTE - International Society of Travel and Tourism Educators. Vol. 13 (2013), No. 2
Shakeela, Aishath. Resident reactions to a tourism incident : mapping a Maldivian emoscape / Aishath Shakeela, David Weaver. - 2012. // Annals of Tourism Research : a Social Sciences Journal. Vol. 39 (2012), No. 3
Park, Sun-Young. Responding to online reviews: problem solving and engagement in hotels / Sun-Young Park, Jonathan P. Allen. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 1
Dickinger, Astrid. Significant word items in hotel guest reviews: a feature extraction approach / Astrid Dickinger, Josef A. Mazanac. - 2015. // Tourism recreation research. Vol. 40 (2015), No. 3
Ma, Caiwei. Social media and learning enhancement among Chinese hospitality and tourism students; a case study on the utilization of tencent QQ / Caiwei Ma, Norman Au. - 2014. // Journal of teaching in travel & tourism : the official journal of ISTTE - International Society of Travel and Tourism Educators. Vol. 14 (2014), No. 3
Gyimóthy, Szilvia. Social media cocreation strategies: the 3Cs / Szilvia Gyimothy, Mia Larson. - 2015. // Event management : an international journal. Vol. 19 (2015), No. 3
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Boley, B. Bynum. Social media picture posting and souvenir purchasing behavior: some initial findings / B. Bynum Boley, Vincent P. Magnini, Tracy L. Tuten. - 2013. // Tourism management : research - policies - practice. Vol. 37 (2013)
Kim, Jeongmi (Jamie). Social networking and social support in tourism experience: the moderating role of online self-presentation strategies / Jeongmi (Jamie) Kim, Iis P. Tussyadiah. - 2013. // Journal of travel & tourism marketing OTPIS 2021. Vol. 30 (2013), No. 1-2
Germann Molz, Jennie. Social networking technologies and the moral economy of alternative tourism: the case of Couchsurfing.org / Jennie Germann Molz. - 2013. // Annals of Tourism Research : a Social Sciences Journal. Vol. 43 (2013)
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Kwok, Linchi. Spreading social media messages on facebook: an analysis of restaurant business-to-consumer communications / Linchi Kwok, Bei Yu. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 1
Nemec Rudež, Helena. Students' use of social media during the travel process / Helena Nemec Rudež, Ksenija Vodeb. - 2015. // Tourism and hospitality management OTPIS 2021. Vol. 21 (2015), No. 2
Pesonen, Juho A.. Targeting rural tourists in the internet: comparing travel motivation and activity-based segments / Juho Antti Pesonen. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), No. 3-4
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Traveller-generated contents for destination image formation: Mainland China travellers to Taiwan as a case study / Yan Ru Li ... [et al.]. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), No. 5-6
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Ren, Lianping. Understanding customer satisfaction with budget hotels through online comments: evidence from home inns in China / Lianping Ren, Hanqin Qiu Zhang, Ben Haobin Ye. - 2015. // Journal of quality assurance in hospitality & tourism. Vol. 16 (2015), No. 1-2
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Luo, Qiuju. Using social network analysis to explain communication characteristics of travel-related electronic word-of-mouth on social networking sites / Qiuju Luo, Dixi Zhong. - 2015. // Tourism management : research - policies - practice. Vol. 46 (2015)
Chang, Wen. Using social network sites for selection purposes: an investigation of hospitality recruiters / Weng Chang, Juan M. Madera. - 2012. // Journal of human resources in hospitality and tourism. Vol. 11 (2012), No. 3
Joyce Forristal, Linda. Using YouTube videos of anthropology of tourism pioneer Valene Smith's work and philosophy to balance the tourism curriculum / Linda Joyce Forristal. - 2012. // Journal of teaching in travel & tourism : the official journal of ISTTE - International Society of Travel and Tourism Educators. Vol. 12 (2012), No. 1
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Racherla, Pradeep. What determines consumers' ratings of service providers? An exploratory study of online traveler reviews / Pradepp Racherla, Daniel J. Connolly, Natasa Christodoulidou. - 2013. // Journal of hospitality marketing & management. Vol. 22 (2013), No. 1-2
Filieri, Raffaele. Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth / Raffaele Filieri, Salma Alguezaui, Fraser McLeay. - 2015. // Tourism management : research - policies - practice. Vol. 51 (2015)
Početak
"Do we believe in TripAdvisor?" Examining credibility perceptions and online travelers' attitude toward using user-generated content ...
Internet marketing u turizmu : vodič za bolju popunjenost smještajnih kapaciteta ...