Verma, Rohit
      Customer preferences for online, social media, and mobile innovations in the hospitality industry / Rohit Verma, Debra Stock, Laura McCarthy.

KST: 2221; KST: 732; KST: 733; KST: 733-1; KST: 733-2; KST: 1051
* hotelijerstvo * elektroničko poslovanje * web stranice * blog, društvene mreže, sadržaj koji stvara korisnik (UGC) * umjetna inteligencija, video konferencije, virtualni svijet, roboti, mobilna tehnologija, GPS, e-mail, chat * Sjeverna Amerika
* znanstveni članak
* traveler preferences * social media

* hotel industry * e-business * web pages * blogs, social networks, user generated content (UGC) * artificial intelligence, video conferences, virtual world, robots, mobile technology, GPS, e-mail, chat * North America

1. Stock, Debra
2. McCarthy, Laura


U: The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 3. - 183-186.

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