New York City bed bug crisis as framed by tourists on TripAdvisor / Bingjie Liu ... [et al.].

KST: 533; KST: 5331-3-3; KST: 733-1; KST: 1051
* društveno okruženje (impacts) * SIDA, SARS i sl. * WEB 2.0, blog, društvene mreže, sadržaj koji stvara korisnik (UGC - User Generated Content, User Generated Reviews i/ili User Generated Media), eWoM (od-usta-do-usta), recenzije, e-usluge * Sjeverna Amerika
* znanstveni članak
* bed bugs * crisis communication * hotels * social media * New York City

* social environment (impacts) * AIDS, SARS etc. * WEB 2.0, blogs, social networks, user generated content (UGC), User Generated Reviews and/or User Generated Media, eWoM, reviews, e-services * North America

1. Liu, Bingjie
2. Pennington-Gray, Lori
3. Donohoe, Holly
4. Omodior, Oghenekaro


U: Tourism analysis : an interdisciplinary journal. Vol. 20 (2015), No. 2. - 243-250.

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