Filieri, Raffaele
E-WOM and accommodation: an analysis of the factors that influence travelers' adoption of information from online reviews / Raffaele Filieri, Fraser McLeay.
KST: 733-1; KST: 2221; KST: 216-2
* blog, društvene mreže, sadržaj koji stvara korisnik (UGC) * hotelijerstvo * kvaliteta u turizmu
* znanstveni članak
* e-word-of-mouth * online reviews * elaboration likelihood model * information quality dimensions * information quantity * products ranking
* blogs, social networks, user generated content (UGC) * hotel industry * quality in tourism
1. McLeay, Fraser
U: Journal of travel research. Vol. 53 (2014), No. 1. - 44-57.