Lu, Weilin
      User-generated content as a research mode in tourism and hospitality applications: topics, methods, and software / Weilin Lu, Svetlana Stepchenkova. - 2015.

KST: 733-1; KST: 12; KST: 111-4
* WEB 2.0, blog, društvene mreže, sadržaj koji stvara korisnik (UGC - User Generated Content, User Generated Reviews i/ili User Generated Media), eWoM (od-usta-do-usta), recenzije, e-usluge * istraživanja u turizmu * članci
* znanstveni članak
* consumer generated media * hospitality * social media * systematic review * tourism * user generated content * user generated media

* WEB 2.0, blogs, social networks, user generated content (UGC), User Generated Reviews and/or User Generated Media, eWoM, reviews, e-services * research in tourism * articles

1. Stepchenkova, Svetlana


U: Journal of hospitality marketing & management. Vol. 24 (2015), No. 1-2. - 119-154.

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