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1. članak / article A comparative analysis of internationa tourists' satisfaction in Mongolia ...
Yu, Larry. A comparative analysis of internationa tourists' satisfaction in Mongolia / Larry Yu, Munhtuya Goulden. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 6
2. članak / article A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites ...
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites / Jin-Xing Hao ... [et al.]. - 2015. // Tourism management : research - policies - practice. Vol. 48 (2015)
3. članak / article A look at the relationship between service failures, guest satisfaction. and repeat-patronage intentions of casual dining guests ...
Susskind, Alex M.. A look at the relationship between service failures, guest satisfaction. and repeat-patronage intentions of casual dining guests / Alex Susskind, Anthony Viccary. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 4
4. članak / article A mediation model of tourists' repurchase intentions for packaged tour services ...
He, Yanqun. A mediation model of tourists' repurchase intentions for packaged tour services / Yanqun He, Haiyan Song. - 2009. // Journal of travel research. Vol. 47 (2008/09), No. 3
5. članak / article A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities: the moderating role of emotional expressivity ...
Lee, Kwang-Ho. A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities: the moderating role of emotional expressivity / Kwang-Ho Lee, Sunghyup Sean Hyun. - 2015. // Tourism management : research - policies - practice. Vol. 48 (2015)
6. članak / article A multifaceted analysis of tourism satisfaction ...
Neal, Janet D.. A multifaceted analysis of tourism satisfaction / Janet D. Neal, Dogan Gursoy. - 2008. // Journal of travel research. Vol. 47 (2008/09), No. 1
7. članak / article A novel framework for customer-driven service strategies: a case study of a restaurant chain ...
Chen, Li-Fei. A novel framework for customer-driven service strategies: a case study of a restaurant chain / Li-Fei Chen. - 2014. // Tourism management : research - policies - practice. Vol. 41 (2014)
8. članak / article A room with a view - a valuation of the Mediterranean Sea view ...
Fleischer, Aliza. A room with a view - a valuation of the Mediterranean Sea view / Aliza Fleischer. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 3
9. članak / article A service performance model of Hong Kong cruise travelers' motivation factors and satisfaction ...
Qu, Hailin. A service performance model of Hong Kong cruise travelers' motivation factors and satisfaction / Hailin Qu, Elsa Wong Yee Ping. - 1999. // Tourism management : research - policies - practice. Vol. 20 (1999), No. 2
10. članak / article A strategy for customer satisfaction ...
Barsky, Jonathan D.. A strategy for customer satisfaction / Jonathan D. Barsky, Richard Labagh. - 1992. // The Cornell Hotel and restaurant administration quarterly. Vol. 33 (1992), No. 5
11. članak / article A systematic approach to scale development in tourist shopping satisfaction: linking destination attributes and shopping experience ...
Wong, Ipkin Anthony. A systematic approach to scale development in tourist shopping satisfaction: linking destination attributes and shopping experience / IpKin Anthony Wong, Yim King Penny Wan. - 2013. // Journal of travel research. Vol. 52 (2013), No. 1
12. članak / article A visitors' evaluation index for a visit to an archaeological site ...
Martin Ruiz, David. A visitors' evaluation index for a visit to an archaeological site / David Martín-Ruiz, Mario Castellanos-Verdugo, Ma de los Ángeles Oviedo-García. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 5
13. članak / article An examination of the determinants of entertainment vacationers' intentions to revisit ...
Petrick, James F.. An examination of the determinants of entertainment vacationers' intentions to revisit / James F. Petrick, Duarte D. Morais, William C. Norman. - 2001. // Journal of travel research. Vol. 40 (2001/02), No. 1
14. članak / article An examination of the determinants of golf travelers' satisfaction ...
Petrick, James F.. An examination of the determinants of golf travelers' satisfaction / James F. Patrick, Sheila J. Backman. - 2002. // Journal of travel research. Vol. 40 (2001/02), No. 3
15. članak / article An examination of the differences in retail service evaluation between domestic and tourist shoppers in Hong Kong ...
Lloyd, Alison E.. An examination of the differences in retail service evaluation between domestic and tourist shoppers in Hong Kong / Alison E. Lloyd, Leslie S.C. Yip, Sherriff T.K. Luk. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 3
16. članak / article An examination of the effects of motivation and satisfaction on destination loyalty: a structural model ...
Yoon, Yooshik. An examination of the effects of motivation and satisfaction on destination loyalty: a structural model / Yooshik Yoon, Muzaffer Uysal. - 2005. // Tourism management : research - policies - practice. Vol. 26 (2005), No. 1
17. članak / article An investigation into customer satisfaction levels in the budget accommodation sector in Scotland: a case study of backpacker tourists and the Scottish Youth Hostels Association ...
Nash, Robert. An investigation into customer satisfaction levels in the budget accommodation sector in Scotland: a case study of backpacker tourists and the Scottish Youth Hostels Association / Robert Nash, Maree Thyne, Sylvie Davies. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 3
18. članak / article Analiza zadovoljstva turista različitih nacionalnosti: primjer iz Antalije ...
Emir, Oktay. Analiza zadovoljstva turista različitih nacionalnosti: primjer iz Antalije / Oktay Emir. - 2013. // Turizam : međunarodni znanstveno-stručni časopis. God. 61 (2013), br. 4
19. članak / article Analyzing tourists' satisfaction: a multivariate ordered probit approach ...
Hasegawa, Hikaru. Analyzing tourists' satisfaction: a multivariate ordered probit approach / Hikaru Hasegawa. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 1
20. članak / article Antecedents and consequences of consumer value: a longitudinal study of timeshare owners ...
Bradley, Graham L.. Antecedents and consequences of consumer value: a longitudinal study of timeshare owners / Graham L. Bradley, Beverley A. Sparks. - 2012. // Journal of travel research. Vol. 51 (2012), No. 2
21. članak / article Antecedents of revisit intention ...
Um, Seoho. Antecedents of revisit intention / Seoho Um, Kaye Chon, YoungHee Ro. - 2006. // Annals of Tourism Research : a Social Sciences Journal. Vol. 33 (2006), No. 4
22. članak / article Antecedents of tourists' loyalty to Mauritius: the role and influence of destination image, place attachment, personal involvement, and satisfaction ...
Prayag, Girish. Antecedents of tourists' loyalty to Mauritius: the role and influence of destination image, place attachment, personal involvement, and satisfaction / Girish Prayag, Chris Ryan. - 2012. // Journal of travel research. Vol. 51 (2012), No. 3
23. članak / article Antecendents of consumer satisfaction and dis-satisfaction (CS/D) on long-haul inclusive tours - a reality check on theoretical considerations ...
Bowen, David. Antecendents of consumer satisfaction and dis-satisfaction (CS/D) on long-haul inclusive tours - a reality check on theoretical considerations / David Bowen. - 2001. // Tourism management : research - policies - practice. Vol. 22 (2001), No. 1
24. članak / article Appraisal determinants of tourist emotional responses ...
Hosany, Sameer. Appraisal determinants of tourist emotional responses / Sameer Hosany. - 2012. // Journal of travel research. Vol. 51 (2012), No. 3
25. članak / article Are loyal visitors desired visitors? ...
Petrick, James F.. Are loyal visitors desired visitors? / James F. Petrick. - 2004. // Tourism management : research - policies - practice. Vol. 25 (2004), No. 4
26. članak / article Are you for real? An evaluation of the relationship between emotional labour and visitor outcomes ...
Van Dijk, Pieter A.. Are you for real? An evaluation of the relationship between emotional labour and visitor outcomes / Pieter A Van Dijk, Liam DG Smith, Brian K Cooper. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 1
27. članak / article Assessing asymetric effects in the formation of employee satisfaction ...
Matzler, Kurt. Assessing asymetric effects in the formation of employee satisfaction / Kurt Matzler, Birgit Renzl. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 4
28. članak / article Assessing damages for non-performance of a travel professional - a suggested use of "servqual" ...
Urdang, Bruce S.. Assessing damages for non-performance of a travel professional - a suggested use of "servqual" / Bruce S. Urdang, Richard M. Howey. - 2001. // Tourism management : research - policies - practice. Vol. 22 (2001), No. 5
29. članak / article Association of nonfinancial performance measures with the financial performance of a lodging chain ...
Banker, Rajiv D.. Association of nonfinancial performance measures with the financial performance of a lodging chain / Rajiv D. Banker, Gordon Potter, Dhinu Srinivasan. - 2005. // The Cornell Hotel and restaurant administration quarterly. Vol. 46 (2005), No. 4
30. članak / article Asymetric efects in customer satisfaction ...
Füller, Johann. Asymetric efects in customer satisfaction / Johann Füller, Kurt Matzler, Rita Faullant. - 2006. // Annals of Tourism Research : a Social Sciences Journal. Vol. 33 (2006), No. 4
31. članak / article Audience involvement and film tourism experience: emotional places, emotional experiences ...
Kim, Sangkyun. Audience involvement and film tourism experience: emotional places, emotional experiences / Sangkyun Kim. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 2
32. članak / article Changes in emotions and their interactions with personality in a vacation context ...
Changes in emotions and their interactions with personality in a vacation context / Yeqiang Lin ... [et al.]. - 2014. // Tourism management : research - policies - practice. Vol. 40 (2014)
33. članak / article Comparative assessment of tourist satisfaction with destinations across two nationalities ...
Kozak, Metin. Comparative assessment of tourist satisfaction with destinations across two nationalities / M. Kozak. - 2001. // Tourism management : research - policies - practice. Vol. 22 (2001), No. 4
34. članak / article Correcting for scale perception bias in tourist satisfaction surveys ...
Arańa, Jorge E.. Correcting for scale perception bias in tourist satisfaction surveys / Jorge E. Arana, Carmelo J. Leon. - 2013. // Journal of travel research. Vol. 52 (2013), No. 6
35. članak / article Creating visible customer value : how customers view best-practice champions ...
Dubé, Laurette. Creating visible customer value : how customers view best-practice champions / Laurette Dubé, Leo M. Renaghan. - 2000. // The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 1
36. članak / article Cross-national analysis of hotel customers' attitudes toward complaining and their complaining behaviours ...
Yuksel, Atila. Cross-national analysis of hotel customers' attitudes toward complaining and their complaining behaviours / Atila Yuksel, Ugur K. Kiline, Fisun Yuksel. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 1
37. članak / article Culture and vacation satisfaction: a study of Taiwanese tourists in SOuth East Queensland ...
Master, Hoda. Culture and vacation satisfaction: a study of Taiwanese tourists in SOuth East Queensland / Hoda Master, Bruce Prideaux. - 2000. // Tourism management : research - policies - practice. Vol. 21 (2000), No. 5
38. članak / article Current issues and development in hospitality and tourism satisfaction ...
Current issues and development in hospitality and tourism satisfaction / Chris Ryan. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 5
39. članak / article Customer delight and market segmentation: an application of the three-factor theory of customer satisfaction on life style groups ...
Füller, Johann. Customer delight and market segmentation: an application of the three-factor theory of customer satisfaction on life style groups / Johann Füller, Kurt Matzler. - 2008. // Tourism management : research - policies - practice. Vol. 29 (2008), No. 1
40. članak / article Customer delight from theme park experiences : the antecedents of delight based on cognitive appraisal theory ...
Customer delight from theme park experiences : the antecedents of delight based on cognitive appraisal theory / Jianyu Ma ... [et al.]. - 2013. // Annals of Tourism Research : a Social Sciences Journal. Vol. 42 (2013)
41. članak / article Customer relationship management in tourism: management needs and research applications ...
Vogt, Christine A.. Customer relationship management in tourism: management needs and research applications / Christine A. Vogt. - 2011. // Journal of travel research. Vol. 50 (2011), No. 4
42. članak / article Customer satisfaction using low cost carriers ...
Kim, Yu Kyoung. Customer satisfaction using low cost carriers / Yu Kyoung Kim, Hyung Ryong Lee. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 2
43. članak / article Customer satisfaction with Alpine ski areas: the moderating effects of personal, situational, and product factors ...
Customer satisfaction with Alpine ski areas: the moderating effects of personal, situational, and product factors / Kurt Matzler ... [et al.]. - 2008. // Journal of travel research. Vol. 46 (2007/08), No. 4
44. članak / article Customer satisfaction: applying concepts to industry-wide measures ...
Barsky, Jonathan D.. Customer satisfaction: applying concepts to industry-wide measures / Jonathan Barsky, Leonard Nash. - 2003. // The Cornell Hotel and restaurant administration quarterly. Vol. 44 (2003), No. 5-6
45. članak / article Čimbenici na osnovi kojih možemo predvidjeti zadovoljstvo posjetitelja festivalskim iskustvom: festival rock glazbe "Storsjoyran" ...
Tomljenović, Renata. Čimbenici na osnovi kojih možemo predvidjeti zadovoljstvo posjetitelja festivalskim iskustvom: festival rock glazbe "Storsjoyran" / Renata Tomljenović, Maria Larsson, Bill Faulkner. - 2001. // Turizam : međunarodni znanstveno-stručni časopis. God. 49 (2001), br. 2
46. članak / article Destination attachment: effects on customer satisfaction and cognitive, affective and conative loyalty ...
Yuksel, Atila. Destination attachment: effects on customer satisfaction and cognitive, affective and conative loyalty / Atila Yuksel, Fisun Yuksel, Yasin Bilim. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 2
47. članak / article Destination benchmarking: an indicator-system's potential for exploring guest satisfaction ...
Fuchs, Matthias. Destination benchmarking: an indicator-system's potential for exploring guest satisfaction / Matthias Fuchs, Klaus Weiermair. - 2003. // Journal of travel research. Vol. 42 (2003/04), No. 3
48. članak / article Destination evaluation: the role of previous travel experience and trip characteristics ...
Weaver, Pamela A.. Destination evaluation: the role of previous travel experience and trip characteristics / Pamela A. Weaver, Karin Weber, Ken W. McCleary. - 2007. // Journal of travel research. Vol. 45 (2006/07), No. 3
49. članak / article Destination word of mouth : the role of traveler type, residents, and identity salience ...
Simpson, Penny M.. Destination word of mouth : the role of traveler type, residents, and identity salience / Penny M. Simpson, Judy A. Siguaw. - 2008. // Journal of travel research. Vol. 47 (2008/09), No. 2
50. članak / article Determinants of Chinese hotel customers' e-satisfaction and purchase intentions ...
Kim, Woo Gon. Determinants of Chinese hotel customers' e-satisfaction and purchase intentions / Woo Gon Kim, Xiaojing Ma, Dong Jin Kim. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 5
51. članak / article Determinants of daily happiness on vacation ...
Nawijn, Jeroen. Determinants of daily happiness on vacation / Jeroen Nawijn. - 2011. // Journal of travel research. Vol. 50 (2011), No. 5
52. članak / article Determinants of satisfaction with holidays and hospitality in rural tourism in Spain: the moderating effect of tourists' previous experience ...
Frias-Jamilena, Dolores M.. Determinants of satisfaction with holidays and hospitality in rural tourism in Spain: the moderating effect of tourists' previous experience / Dolores M. Frias-Jamilena, Salvador Del Barrio-Garcia, Lorenza Lopez-Moreno. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 3
53. članak / article Developing a community support model for tourism ...
Nunkoo, Robin. Developing a community support model for tourism / Robin Nunkoo, Haywantee Ramkissoon. - 2011. // Annals of Tourism Research : a Social Sciences Journal. Vol. 38 (2011), No. 3
54. članak / article Development of a multiple-item scale for measuring customer satisfaction in travel agencies services ...
Millan, Ángel. Development of a multiple-item scale for measuring customer satisfaction in travel agencies services / Ángel Millán, Águeda Esteban. - 2004. // Tourism management : research - policies - practice. Vol. 25 (2004), No. 5
55. članak / article Difference in shopping satisfaction levels : a study of tourists in Hong Kong ...
Wong, James. Difference in shopping satisfaction levels : a study of tourists in Hong Kong / James Wong, Rob Law. - 2003. // Tourism management : research - policies - practice. Vol. 24 (2003), No. 4
56. članak / article Dimensions of cruisers' experiences, satisfaction, and intention to recommend ...
Hosany, Sameer. Dimensions of cruisers' experiences, satisfaction, and intention to recommend / Sameer Hosany, Mark Witham. - 2010. // Journal of travel research. Vol. 49 (2010/11), No. 3
57. članak / article Dimensions of customer loyalty : separating friends from well wishers ...
Baloglu, Seyhmus. Dimensions of customer loyalty : separating friends from well wishers / Seyhmus Baloglu. - 2002. // The Cornell Hotel and restaurant administration quarterly. Vol. 43 (2002), No. 1
58. članak / article Dimenzije kvalitete osobne interakcije u ugostiteljstvu ...
Bieger, Thomas. Dimenzije kvalitete osobne interakcije u ugostiteljstvu / Thomas Bieger, Christian Laesser. - 2003. // Turizam : međunarodni znanstveno-stručni časopis. God. 51 (2003), br. 4
59. članak / article Do happy employees really mean happy customers? Or is there more to the equation? ...
Garlick, Rick. Do happy employees really mean happy customers? Or is there more to the equation? / Rick Garlick. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 3
60. članak / article Do happy tourists spread more woud-of-mouth? The mediating role of life satisfaction ...
Lam, Desmond. Do happy tourists spread more woud-of-mouth? The mediating role of life satisfaction / Desmond Lam, Amy So. - 2013. // Annals of Tourism Research : a Social Sciences Journal. Vol. 43 (2013)
61. članak / article Does fun Pay? The impact of workplace fun on employee turnover and performance ...
Tews, Michael J.. Does fun Pay? The impact of workplace fun on employee turnover and performance / Michael J. Tews, John W. Michel, Kathryn Stafford. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 4
62. članak / article Ecotourism experiences reported online: classification of satisfaction attributes ...
Lu, Weilin. Ecotourism experiences reported online: classification of satisfaction attributes / Weilin Lu, Svetlana Stepchenkova. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 3
63. članak / article Effects of dissatisfaction in tourist services: the role of anger and regret ...
Sanchez Garcia, Isabel. Effects of dissatisfaction in tourist services: the role of anger and regret / Isabel Sanchez-Garcia, Rafael Curras-Perez. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 6
64. članak / article Effects of in-flight ambience and space/function on air travelers' decision to select a low-cost airline ...
Han, Heesup. Effects of in-flight ambience and space/function on air travelers' decision to select a low-cost airline / Heesup Han. - 2013. // Tourism management : research - policies - practice. Vol. 37 (2013)
65. članak / article Electronic meal experience: a content analysis of online restaurant comments ...
Pantelidis, Ioannis S.. Electronic meal experience: a content analysis of online restaurant comments / Ioannis S. Pantelidis. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 4
66. članak / article Emotions in segmentation : an empirical study ...
Bigné, J. Enrique. Emotions in segmentation : an empirical study / J. Enrique Bigné, Luisa Andreu. - 2004. // Annals of Tourism Research : a Social Sciences Journal. Vol. 31 (2004), No. 3
67. članak / article Enlightened hedonism: exploring the relationship of service value, visitor knowledge and interest, to visitor enjoyment at heritage ...
Calver, Stephen J.. Enlightened hedonism: exploring the relationship of service value, visitor knowledge and interest, to visitor enjoyment at heritage / Stephen J. Calver, Stephen J. Page. - 2013. // Tourism management : research - policies - practice. Vol. 39 (2013)
68. članak / article Evaluating hotel animation programs at Mediterranean sun-and-sea resorts: an impact-asymmetry analysis ...
Mikulić, Josip. Evaluating hotel animation programs at Mediterranean sun-and-sea resorts: an impact-asymmetry analysis / Josip Mikulić, Darko Prebežac. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 3
69. članak / article Evoking emotion : affective keys to hotel loyalty ...
Barsky, Jonathan D.. Evoking emotion : affective keys to hotel loyalty / Jonathan Barsky, Leonard Nash. - 2002. // The Cornell Hotel and restaurant administration quarterly. Vol. 43 (2002), No. 1
70. članak / article Examining the motivation, perceived performance, and behavioral intentions of convention attendees: evidence from a regional conference ...
Examining the motivation, perceived performance, and behavioral intentions of convention attendees: evidence from a regional conference / Denver Severt ... [et al.]. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 2
71. članak / article Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: an integrated approach ...
Geng-Qing Chi, Christina. Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: an integrated approach / Christina Geng-Qing Chi, Hailin Qu. - 2008. // Tourism management : research - policies - practice. Vol. 29 (2008), No. 4
72. članak / article Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists ...
Chen, Ching-Fu. Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists / Ching-Fu Chen, Fu-Shian Chen. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 1
73. članak / article Facilitating reef tourism management through an innovative importance-performance analysis method ...
Coghlan, Alexandra. Facilitating reef tourism management through an innovative importance-performance analysis method / Alexandra Coghlan. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 4
74. članak / article Family and relationship benefits of travel experiences: a literature review ...
Durko, Angela M.. Family and relationship benefits of travel experiences: a literature review / Angela M. Durko, James F. Petrick. - 2013. // Journal of travel research. Vol. 52 (2013), No. 6
75. članak / article Front-line service employees' job satisfaction in the hospitality industry: the influence of job demand bariability and the moderating roles of job content and job context factors ...
Chiang, Flora F. T.. Front-line service employees' job satisfaction in the hospitality industry: the influence of job demand bariability and the moderating roles of job content and job context factors / Flora F. T. Chiang, Thomas A. Birtch, Zhenyao Cai. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 4
76. članak / article Guest satisfaction and restaurant performance ...
Gupta, Sachin. Guest satisfaction and restaurant performance / Sachin Gupta, Edward McLaughlin, Miguel Gomez. - 2007. // The Cornell Hotel and restaurant administration quarterly. Vol. 48 (2007), No. 3
77. članak / article Happiness and nature-based vacations ...
Bimonte, Salvatore. Happiness and nature-based vacations / Salvatore Bimonte, Valeria Faralla. - 2014. // Annals of Tourism Research : a Social Sciences Journal. Vol. 46 (2014)
78. članak / article Holidaytaking and the sense of well-being ...
Gilbert, David C.. Holidaytaking and the sense of well-being / David Gilbert, Junaida Abdullah. - 2004. // Annals of Tourism Research : a Social Sciences Journal. Vol. 31 (2004), No. 1
79. članak / article Hospitality marketing: a retrospective analysis (1960-2010) and predictions (2010-2020) ...
Dev, Chekitan S.. Hospitality marketing: a retrospective analysis (1960-2010) and predictions (2010-2020) / Chekitan S. Dev, John D. Buschman, John T. Bowen. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 4
80. članak / article Hotel loyalty schemes ...
Marvel, Macy. Hotel loyalty schemes / Macy Marvel. - 2005. // Travel and tourism analyst. (2005), No. 17
81. članak / article How do we feel on vacation? A closer look at how emotions change over the course of a trip ...
How do we feel on vacation? A closer look at how emotions change over the course of a trip / Jeroen Nawijn ... [et al.]. - 2013. // Journal of travel research. Vol. 52 (2013), No. 2
82. članak / article How does a travel trip affect tourists' life satisfaction? ...
How does a travel trip affect tourists' life satisfaction? / M. Joseph Sirgy ... [et al.]. - 2011. // Journal of travel research. Vol. 50 (2011), No. 3
83. članak / article Identifying mobility service needs for disabled air passengers ...
Chang, Yu-Chun. Identifying mobility service needs for disabled air passengers / Yu-Chun Chang, Ching-Fu Chen. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 5
84. članak / article Importance-satisfaction analysis for marine-park hinterlands: a Western Australian case study ...
Tonge, Joanna. Importance-satisfaction analysis for marine-park hinterlands: a Western Australian case study / Joanna Tonge, Susan A. Moore. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 3
85. članak / article Indigenous tourism in Australia: time for a reality check ...
Ruhanen, Lisa M.. Indigenous tourism in Australia: time for a reality check / Lisa Ruhanen, Michelle Whitford, Char-lee McLennan. - 2015. // Tourism management : research - policies - practice. Vol. 48 (2015)
86. članak / article Inter-channel effects in multichannel travel services: moderating role of social presence and need for human interaction ...
Aslanzadeh, Marjan. Inter-channel effects in multichannel travel services: moderating role of social presence and need for human interaction / Marjan Aslanzadeh, Byron William Keating. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 3
87. članak / article Investigating the relationship between employee satisfaction and guest satisfaction ...
Spinelli, Michael A.. Investigating the relationship between employee satisfaction and guest satisfaction / Michael A. Spinelli, George C. Canavos. - 2000. // The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 6
88. članak / article Investigating the relationships among perceived value, satisfaction, and recommendations: the case of the Korean DMZ ...
Lee, Choong-Ki. Investigating the relationships among perceived value, satisfaction, and recommendations: the case of the Korean DMZ / Choong-Ki Lee, Yoo-Shik Yoon, Seung-Kon Lee. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 1
89. članak / article Is travel better than chocolate and wine? The benefits of travel: a special series ...
Petrick, James F.. Is travel better than chocolate and wine? The benefits of travel: a special series / James F. Petrick, David Huether. - 2013. // Journal of travel research. Vol. 52 (2013), No. 6
90. članak / article Istraživanje inozemne turističke potražnje u Hrvatskoj primjenom analize panel podataka ...
Škrinjarić, Tihana. Istraživanje inozemne turističke potražnje u Hrvatskoj primjenom analize panel podataka = Investigation of foreign tourism demand in Croatia using panel data analysis / Tihana Škrinjarić. - 2011. // Acta turistica OTPIS 2021. Vol. 23 (2011), No. 2
91. članak / article Istraživanje o utjecaju elektroničke usmene preporuke i imidža gastronomskog turizma na namjere turista da posjete Macao ...
Wang, Ying-Chuan. Istraživanje o utjecaju elektroničke usmene preporuke i imidža gastronomskog turizma na namjere turista da posjete Macao / Ying-Chuan Wang. - 2015. // Turizam : međunarodni znanstveno-stručni časopis. God. 63 (2015), br. 1
92. članak / article Istraživanje utjecaja zadovoljstva posjetitelja na vjernost određenoj destinaciji ...
Christou, Evangelos. Istraživanje utjecaja zadovoljstva posjetitelja na vjernost određenoj destinaciji = Exploring the impact of visitor satisfaction on loyalty towards a specific destination / Evangelos Christou. - 2011. // Acta turistica OTPIS 2021. Vol. 23 (2011), No. 1
93. članak / article Keeping your audience: presenting a visitor engagement scale ...
Taheri, Babak. Keeping your audience: presenting a visitor engagement scale / Babak Taheri, Aliakbar Jafari, Kevin O'Gorman. - 2014. // Tourism management : research - policies - practice. Vol. 42 (2014)
94. članak / article Key factors driving customers' word-of-mouth intentions in full-service restaurants: the moderating role of switching costs ...
Han, Heesup. Key factors driving customers' word-of-mouth intentions in full-service restaurants: the moderating role of switching costs / Heesup Han, Kisang Ryu. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 2
95. članak / article Kvaliteta proizvoda poljskih skijaških odredišta: analiza potreba, zadovoljstva i pritužbi šleskih skijaša ...
Zemla, Michal. Kvaliteta proizvoda poljskih skijaških odredišta: analiza potreba, zadovoljstva i pritužbi šleskih skijaša / Michal Żemla. - 2008. // Turizam : međunarodni znanstveno-stručni časopis. God. 56 (2008), br. 1
96. članak / article Kvaliteta usluga kao odrednica zadovoljstva potrošača i posljedični utjecaj na namjere ponašanja: SEM pristup na primjeru turističkih naselja u Maleziji ...
Ali, Faizan. Kvaliteta usluga kao odrednica zadovoljstva potrošača i posljedični utjecaj na namjere ponašanja: SEM pristup na primjeru turističkih naselja u Maleziji / Faizan Ali. - 2015. // Turizam : međunarodni znanstveno-stručni časopis. God. 63 (2015), br. 1
97. članak / article Let me count the words : quantifying open-ended interactions with guests ...
Pullman, Madeleine. Let me count the words : quantifying open-ended interactions with guests / Madeleine Pullman, Kelly McGuire, Charles Cleveland. - 2005. // The Cornell Hotel and restaurant administration quarterly. Vol. 46 (2005), No. 3
98. članak / article Likelihood of cruise ship passenger return to a visited port: the case of Bar Harbor, Maine ...
Gabe, Todd M.. Likelihood of cruise ship passenger return to a visited port: the case of Bar Harbor, Maine / Todd M. Gabe, Colleen P. Lynch, James C. McConnon. - 2005. // Journal of travel research. Vol. 44 (2005/06), No. 3
99. članak / article Measuring guest satisfaction and competitive position in the hospitality and tourism industry : an application of stance-shift analysis to travel blog narratives ...
Crotts, John C.. Measuring guest satisfaction and competitive position in the hospitality and tourism industry : an application of stance-shift analysis to travel blog narratives / John C. Crotts, Peyton R. Mason, Boyd Davis. - 2009. // Journal of travel research. Vol. 48 (2009/10), No. 2
100. članak / article Measuring tourist judgment on service quality ...
Weiermair, Klaus. Measuring tourist judgment on service quality / Klaus Weiermair, Matthias Fuchs. - 1999. // Annals of Tourism Research : a Social Sciences Journal. Vol. 26 (1999), No. 4
101. članak / article Measuring tourists' emotional experience toward hedonic holiday destinations ...
Hosany, Sameer. Measuring tourists' emotional experience toward hedonic holiday destinations / Sameer Hosany, David Gilbert. - 2010. // Journal of travel research. Vol. 49 (2010/11), No. 4
102. članak / article Međuodnos motivacije posjetitelja, destinacijskog vrednovanja i namjere budućih ponašanja: studija slučaja Zapadna Virdžinija ...
Maumbe, Kudzayi. Međuodnos motivacije posjetitelja, destinacijskog vrednovanja i namjere budućih ponašanja: studija slučaja Zapadna Virdžinija / Kudzayi Maumbe, Doug Arbogast. - 2015. // Turizam : međunarodni znanstveno-stručni časopis. God. 63 (2015), br. 4
103. članak / article Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level ...
Žabkar, Vesna. Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level / Vesna Žabkar, Maja Makovec Brenčić, Tanja Dmitrović. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 4
104. članak / article Odrednice zadovoljstva turista i njihova namjera ponavljanja posjeta ...
Marcussen, Carl H.. Odrednice zadovoljstva turista i njihova namjera ponavljanja posjeta / Carl H. Marcussen. - 2011. // Turizam : međunarodni znanstveno-stručni časopis. God. 59 (2011), br. 2
105. članak / article Passengers' perceptions of airline lounges: importance of attributes that determine usage and service quality measurement ...
Passengers' perceptions of airline lounges: importance of attributes that determine usage and service quality measurement / Seohui Han ... [et al.]. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 5
106. članak / article Perceived value, satisfaction, and loyalty of TV travel product ahopping: involvement as a moderator ...
Chen, Ching-Fu. Perceived value, satisfaction, and loyalty of TV travel product ahopping: involvement as a moderator / Ching-Fu Chen, Meng-Huan Tsai. - 2008. // Tourism management : research - policies - practice. Vol. 29 (2008), No. 6
107. članak / article Perceptions of Chinese hotels ...
Ryan, Chris. Perceptions of Chinese hotels / Chris Ryan, Gu Huimin. - 2007. // The Cornell Hotel and restaurant administration quarterly. Vol. 48 (2007), No. 4
108. članak / article Perceptions of food and its locality among Russian tourists in the South Savo region of Finland ...
Perceptions of food and its locality among Russian tourists in the South Savo region of Finland / S. Mynttinen ... [et al.]. - 2015. // Tourism management : research - policies - practice. Vol. 48 (2015)
109. članak / article Percipirana važnost elemenata usluge za namjeru ponavljanja posjeta hotelskih gostiju ...
Emir, Oktay. Percipirana važnost elemenata usluge za namjeru ponavljanja posjeta hotelskih gostiju / Oktay Emir, Metin Kozak. - 2011. // Turizam : međunarodni znanstveno-stručni časopis. God. 59 (2011), br. 2
110. članak / article Performing culture at indigenous culture parks in Taiwan: using Q method to identify the performers' subjectivities ...
Hunter, William Cannon. Performing culture at indigenous culture parks in Taiwan: using Q method to identify the performers' subjectivities / William Cannon Hunter. - 2014. // Tourism management : research - policies - practice. Vol. 42 (2014)
111. članak / article Personality, basic emotions, and satisfaction: primary emotions in the mountaineering experience ...
Faullant, Rita. Personality, basic emotions, and satisfaction: primary emotions in the mountaineering experience / Rita Faullant, Kurt Matzler, Todd A. Mooradian. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 6
112. članak / article Perspektive, stavovi i percepcije rekreativaca o upravljanju nacionalnim parkovima u Šri Lanki ...
Perera, Priyan. Perspektive, stavovi i percepcije rekreativaca o upravljanju nacionalnim parkovima u Šri Lanki / Priyan Perera, Madusha C. Senevirthna, Richard P. Vlosky. - 2015. // Turizam : međunarodni znanstveno-stručni časopis. God. 63 (2015), br. 4
113. članak / article Positive emotions: the connection between customer quality evaluation and loyalty ...
Gracia, Esther. Positive emotions: the connection between customer quality evaluation and loyalty / Esther Gracia, Arnold B. Bakker, Rosa M. Grau. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 4
114. članak / article Praćenje zadovoljstva studenata na nesigurnom tržištu obrazovanja u turizmu ...
Johns, Nick. Praćenje zadovoljstva studenata na nesigurnom tržištu obrazovanja u turizmu / Nick Johns, Judy Henwood. - 2006. // Turizam : međunarodni znanstveno-stručni časopis. God. 54 (2006), br. 4
115. članak / article Predicting tourist attachment to destinations ...
Lee, Charles Changuk. Predicting tourist attachment to destinations / Charles Changuk Lee. - 2001. // Annals of Tourism Research : a Social Sciences Journal. Vol. 28 (2001), No. 1
116. članak / article Predictors of relationship quality and loyalty in the chain restaurant industry ...
Hyun, Sunghyup Sean. Predictors of relationship quality and loyalty in the chain restaurant industry / Sunghyup Sean Hyun. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 2
117. članak / article Promoting frontline employees' quality of life: leisure benefit systems and work-to-leisure conflicts ...
Lin, Jo-Hui. Promoting frontline employees' quality of life: leisure benefit systems and work-to-leisure conflicts / Jo-Hui-Lin, Jehn-Yih Wong, Ching-hua Ho. - 2013. // Tourism management : research - policies - practice. Vol. 36 (2013)
118. članak / article Qualitative knowledge capturing and organizational learning: two case studies in Taiwan hotels ...
Yang, Jen-te. Qualitative knowledge capturing and organizational learning: two case studies in Taiwan hotels / Jen-te Yang. - 2004. // Tourism management : research - policies - practice. Vol. 25 (2004), No. 4
119. članak / article Quality, satisfaction and behavioral intentions ...
Baker, Dwayne A.. Quality, satisfaction and behavioral intentions / Dwayne A. Baker, John L. Crompton. - 2000. // Annals of Tourism Research : a Social Sciences Journal. Vol. 27 (2000), No. 3
120. članak / article Recollection consistency of festival consumption emotions ...
Lee, Jenny (Jiyeon). Recollection consistency of festival consumption emotions / Jenny (Jiyeon) Lee, Gerard T. Kyle. - 2012. // Journal of travel research. Vol. 51 (2012), No. 2
121. članak / article Repeat visitation in mature sun and sand holiday destinations ...
Alegre, Joaquín. Repeat visitation in mature sun and sand holiday destinations / Joaquín Alegre, Magdalena Cladera. - 2005. // Journal of travel research. Vol. 44 (2005/06), No. 3
122. članak / article Repeat visits to attractions: a preliminary economic analysis ...
Darnell, Adrian C.. Repeat visits to attractions: a preliminary economic analysis / Adrian C. Darnell, Peter S. Johnson. - 2001. // Tourism management : research - policies - practice. Vol. 22 (2001), No. 2
123. članak / article Research through participant observation in tourism: a creative solution to the measurement of consumer satisfaction/dissatisfaction (CS/D) among tourists ...
Bowen, David. Research through participant observation in tourism: a creative solution to the measurement of consumer satisfaction/dissatisfaction (CS/D) among tourists / David Bowen. - 2002. // Journal of travel research. Vol. 41 (2002/03), No. 1
124. članak / article Rethinking loyalty ...
McKercher, Bob. Rethinking loyalty / Bob McKercher, Basak Denizci-Guillet, Erica Ng. - 2012. // Annals of Tourism Research : a Social Sciences Journal. Vol. 39 (2012), No. 2
125. članak / article Risk perceptions in the alpine tourist destination Tyrol - an exploratory analysis of residents' view ...
Eitzinger, Claudia. Risk perceptions in the alpine tourist destination Tyrol - an exploratory analysis of residents' view / Claudia Eitzinger, Peter Wiedemann. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 3
126. članak / article Role of constraints in Chinese calligraphic landscape experience: an extension of a leisure constraints model ...
Role of constraints in Chinese calligraphic landscape experience: an extension of a leisure constraints model / Honglei Zhang ... [et al]. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 6
127. članak / article Scripting employees: an exploratory analysis of customer perceptions ...
Victorino, Liana. Scripting employees: an exploratory analysis of customer perceptions / Liana Victorino, Alexander R. Bollinger. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 3
128. članak / article Segmenting cruise passengers with price sensitivity ...
Petrick, James F.. Segmenting cruise passengers with price sensitivity / James F. Petrick. - 2005. // Tourism management : research - policies - practice. Vol. 26 (2005), No. 5
129. članak / article Shopping risk perceptions: effects on tourists' emotions, satisfaction and expressed loyalty intentions ...
Yüksel, Atila. Shopping risk perceptions: effects on tourists' emotions, satisfaction and expressed loyalty intentions / Atila Yüksel, Fisun Yüksel. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 3
130. članak / article Social interactions and intentions to revisit for agritourism service encounters ...
Choo, Hyungsuk. Social interactions and intentions to revisit for agritourism service encounters / Hyungsuk Choo, James F. Petrick. - 2014. // Tourism management : research - policies - practice. Vol. 40 (2014)
131. članak / article Social-ecological factor influencing tourist satisfaction in three ecotourism lodges in the southeastern Peruvian Amazon ...
Social-ecological factor influencing tourist satisfaction in three ecotourism lodges in the southeastern Peruvian Amazon / Claudia Torres-Sovero ... [et al.]. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 3
132. članak / article Temporal destination revisit intention: the effects of novelty seeking and satisfaction ...
Jang, SooCheong (Shawn). Temporal destination revisit intention: the effects of novelty seeking and satisfaction / SooCheong (Shawn) Jang, Ruomei Feng. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 2
133. članak / article The antecedents of memorable tourism experiences: the development of a scale to measure the destination attributes associated with memorable experiences ...
Kim, Jong-Hyeong. The antecedents of memorable tourism experiences: the development of a scale to measure the destination attributes associated with memorable experiences / Jong-Hyeong Kim. - 2014. // Tourism management : research - policies - practice. Vol. 44 (2014)
134. članak / article The customer delight construct : is surprise essential? ...
Crotts, John C.. The customer delight construct : is surprise essential? / John C. Crotts, Vincent P. Magnini. - 2011. // Annals of Tourism Research : a Social Sciences Journal. Vol. 38 (2011), No. 2
135. članak / article The design and management of ambience - implications for hotel architecture and service ...
Heide, Morten. The design and management of ambience - implications for hotel architecture and service / Morten Heide, Kirsti Laerdal, Kjell Gronhaug. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 5
136. članak / article The determination of shopping satisfaction of Japanese tourists visiting Hawaii and the Gold Coast compared ...
Reisinger, Yvette. The determination of shopping satisfaction of Japanese tourists visiting Hawaii and the Gold Coast compared / Yvette Reisinger, Lindsay W. Turner. - 2002. // Journal of travel research. Vol. 41 (2002/03), No. 2
137. članak / article The drivers of loyalty program succes : an organizing framework and research agenda ...
McCall, Michael. The drivers of loyalty program succes : an organizing framework and research agenda / Michael McCall, Clay Voorhees. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 1
138. članak / article The educational benefits of travel experiences: a literature review ...
Stone, Matthew J.. The educational benefits of travel experiences: a literature review / Matthew J. Stone, James F. Petrick. - 2013. // Journal of travel research. Vol. 52 (2013), No. 6
139. članak / article The effect of meal pace on customer satisfaction ...
The effect of meal pace on customer satisfaction / Breffni M. Noone ... [et al.]. - 2007. // The Cornell Hotel and restaurant administration quarterly. Vol. 48 (2007), No. 3
140. članak / article The effect of perceived control on consumer responses to service encounter pace: a revenue management perspective ...
Noone, Breffni M.. The effect of perceived control on consumer responses to service encounter pace: a revenue management perspective / Breffni M. Noone, Jochen Wirtz, Sheryl E. Kimes. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 4
141. članak / article The effect of tourism services on travelers' quality of life ...
Neal, Janet D.. The effect of tourism services on travelers' quality of life / Janet D. Neal, Muzaffer Uysal, M. Joseph Sirgy. - 2007. // Journal of travel research. Vol. 46 (2007/08), No. 2
142. članak / article The effectiveness of environmental advertising in the hotel industry ...
Hu, Hsin-Hui. The effectiveness of environmental advertising in the hotel industry / Hsin-Hui "Sunny" Hu. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 2
143. članak / article The effects of inventory control and denied boarding on customer satisfaction: the case of capacity-based airline revenue management ...
Lindenmeier, Joerg. The effects of inventory control and denied boarding on customer satisfaction: the case of capacity-based airline revenue management / Jörg Lindenmeier, Dieter K. Tscheulin. - 2008. // Tourism management : research - policies - practice. Vol. 29 (2008), No. 1
144. članak / article The effects of quality and satisfaction on awareness and behavioral intentions: exploring the role of a wine festival ...
Yuan, Jingxue (Jessica). The effects of quality and satisfaction on awareness and behavioral intentions: exploring the role of a wine festival / Jingxue (Jessica) Yuan, SooCheong (Shawn) Jang. - 2008. // Journal of travel research. Vol. 46 (2007/08), No. 3
145. članak / article The factor structure of tourist satisfaction at sun and sand destinations ...
Alegre, Joaquín. The factor structure of tourist satisfaction at sun and sand destinations / Joaquin Alegre, Jaume Garau. - 2011. // Journal of travel research. Vol. 50 (2011), No. 1
146. članak / article The free breakfast effect: an experimental approach to the zero price model in tourism ...
Nicolau, Juan L.. The free breakfast effect: an experimental approach to the zero price model in tourism / Juan L. Nicolau, Ricardo Sellers. - 2012. // Journal of travel research. Vol. 51 (2012), No. 3
147. članak / article The frontline provider's appearance: a driver of guest perceptions ...
Magnini, Vincent P.. The frontline provider's appearance: a driver of guest perceptions / Vincent P. Magnini, Melissa Baker, Kiran Karande. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 4
148. članak / article The happines factor in tourism: subjective well-being and social tourism ...
McCabe, Scott. The happines factor in tourism: subjective well-being and social tourism / Scott McCabe, Sarah Johnson. - 2013. // Annals of Tourism Research : a Social Sciences Journal. Vol. 41 (2013)
149. članak / article The Hong Kong tourist satisfaction index ...
The Hong Kong tourist satisfaction index / Haiyan Song ... [et al.]. - 2012. // Annals of Tourism Research : a Social Sciences Journal. Vol. 39 (2012), No. 1
150. članak / article The impact of customer-to-customer interaction and customer homogeneity on customer satisfaction in tourism service - the service encounter prospective ...
Hsi-Jui Wu, Cedric. The impact of customer-to-customer interaction and customer homogeneity on customer satisfaction in tourism service - the service encounter prospective / Cedric Hsi-Jui Wu. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 6
151. članak / article The impact of customer-to-customer interaction on cruise experience and vacation satisfaction ...
Huang, Jue. The impact of customer-to-customer interaction on cruise experience and vacation satisfaction / Juan Huang, Cathy H. C. Hsu. - 2010. // Journal of travel research. Vol. 49 (2010/11), No. 1
152. članak / article The impact of destination source credibility on destination satisfaction: the mediating effects of destination attachment and destination image ...
Veasna, Sou. The impact of destination source credibility on destination satisfaction: the mediating effects of destination attachment and destination image / Sou Veasna, Wann-Yih Wu, Chu-Hsin Huang. - 2013. // Tourism management : research - policies - practice. Vol. 36 (2013)
153. članak / article The impact of environmental certification on hotel guest ratings ...
The impact of environmental certification on hotel guest ratings / Angel Peiro-Signes ... [et al.]. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 1
154. članak / article The impact of gender and perpurchase mood on consumer guilt after a travel purchase ...
Hanks, Lydia. The impact of gender and perpurchase mood on consumer guilt after a travel purchase / Lydia Hanks, Anna S. Mattila. - 2014. // Journal of travel research. Vol. 53 (2014), No. 5
155. članak / article The impact of tour quality and tourist satisfaction on tourist loyalty: the case of Chinese tourists in Korea ...
Lee, Sangjae. The impact of tour quality and tourist satisfaction on tourist loyalty: the case of Chinese tourists in Korea / Sangjae Lee, Sungil Jeon, Doyoung Kim. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 5
156. članak / article The influence of competition on visitor satisfaction and loyalty ...
Taplin, Ross H.. The influence of competition on visitor satisfaction and loyalty / Ross H. Taplin. - 2013. // Tourism management : research - policies - practice. Vol. 36 (2013)
157. članak / article The influence of holiday-taking on affect and contentment ...
Kroesen, Maarten. The influence of holiday-taking on affect and contentment / Maarten Kroesen, Susan Handy. - 2014. // Annals of Tourism Research : a Social Sciences Journal. Vol. 45 (2014)
158. članak / article The intensity of tourist-host social relationship and its effects on satisfaction and change of attitudes: the case of working tourists in Israel ...
Pizam, Abraham. The intensity of tourist-host social relationship and its effects on satisfaction and change of attitudes: the case of working tourists in Israel / Abraham Pizam, Natan Uriely, Arie Reichel. - 2000. // Tourism management : research - policies - practice. Vol. 21 (2000), No. 4
159. članak / article The long and winding roads: perceived quality of scenic tourism routes ...
Denstadli, Jon Martin. The long and winding roads: perceived quality of scenic tourism routes / Jon Martin Denstadli, Jens Kr. Steen Jacobsen. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 4
160. članak / article The moderating effect of salespersons' selling behaviour on shopping motivation and satisfaction: Taiwan tourists in China ...
Chang, Janet. The moderating effect of salespersons' selling behaviour on shopping motivation and satisfaction: Taiwan tourists in China / Janet Chang, Bin-Tsann Yang, Chia-Gan Yu. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 5
161. članak / article The moderating role of familiarity in rural tourism in Spain ...
Hernandez Maestro, Rosa M.. The moderating role of familiarity in rural tourism in Spain / Rosa M. Hernandez Maestro, Pablo A. Munoz Gallego, Libia Santos Requejo. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 4
162. članak / article The power of meaningful work: how awareness of CSR initiatives fosters task significance and positive work outcomes in service employees ...
Raub, Steffen. The power of meaningful work: how awareness of CSR initiatives fosters task significance and positive work outcomes in service employees / Steffen Raub, Stephan Blunschi. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 1
163. članak / article The quality of guest comment cards : an empirical study of U.S. lodging chains ...
The quality of guest comment cards : an empirical study of U.S. lodging chains / Kenneth R. Bartkus ... [et al.]. - 2009. // Journal of travel research. Vol. 48 (2009/10), No. 2
164. članak / article The relationship among tourists' involvement, place attachment and interpretation satisfaction in Taiwan's national parks ...
Hwang, Shiuh-Nan. The relationship among tourists' involvement, place attachment and interpretation satisfaction in Taiwan's national parks / Shiuh-Nan Hwang, Chuan Lee, Huei-Ju Chen. - 2005. // Tourism management : research - policies - practice. Vol. 26 (2005), No. 2
165. članak / article The relationship between white-water rafting experience formation and customer reaction: a flow theory perspective ...
Wu, Cedric Hsu-Jui. The relationship between white-water rafting experience formation and customer reaction: a flow theory perspective / Cedric Hsi-Jui Wu, Rong-Da Liang. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 2
166. članak / article The role of affective factors on perceived cruise vacation value ...
Duman, Teoman. The role of affective factors on perceived cruise vacation value / Teoman Duman, Anna S. Mattila. - 2005. // Tourism management : research - policies - practice. Vol. 26 (2005), No. 3
167. članak / article The role of expectations in the consumer satisfaction formation process: empirical evidence in the travel agency sector ...
Rodríguez del Bosque, Ignacio A.. The role of expectations in the consumer satisfaction formation process: empirical evidence in the travel agency sector / Ignacio A. Rodriguez del Bosque, Hector San Martin, Jesus Collado. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 3
168. članak / article The role of mood on tourism product evaluations ...
Sirakaya, Ercan. The role of mood on tourism product evaluations / Ercan Sirakaya, James Petrick, Hwan-Suk Choi. - 2004. // Annals of Tourism Research : a Social Sciences Journal. Vol. 31 (2004), No. 3
169. članak / article The role of motivation in visitor satisfaction: empirical evidence in rural tourism ...
Devesa, Maria. The role of motivation in visitor satisfaction: empirical evidence in rural tourism / Maria Devesa, Marta Laguna, Andres Palacios. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 4
170. članak / article The roles of quality and intermediary constructs in determining festival attendees' behavioral intention ...
Lee, So Yon. The roles of quality and intermediary constructs in determining festival attendees' behavioral intention / So Yon Lee, James F. Petrick, John Crompton. - 2007. // Journal of travel research. Vol. 45 (2006/07), No. 4
171. članak / article The utilization of critical incident technique to examine cruise passengers' repurchase intentions ...
Petrick, James F.. The utilization of critical incident technique to examine cruise passengers' repurchase intentions / James F. Petrick, Catherine Tonner, Christina Quinn. - 2005. // Journal of travel research. Vol. 44 (2005/06), No. 3
172. članak / article Tourism and the military : pleasure and the war economy ...
Weaver, Adam. Tourism and the military : pleasure and the war economy / Adam Weaver. - 2011. // Annals of Tourism Research : a Social Sciences Journal. Vol. 38 (2011), No. 2
173. članak / article Tourism destination loyalty ...
Oppermann, Martin. Tourism destination loyalty / Martin Oppermann. - 2000. // Vol. 39 (2000/01), No. 1
174. članak / article Tourist experiences and attractions ...
Tourist experiences and attractions / Joar Vitterso ... [et al.]. - 2000. // Annals of Tourism Research : a Social Sciences Journal. Vol. 27 (2000), No. 2
175. članak / article Tourist perceived value. relationship to satisfaction, and behavioral intentions: the example of the Croatian tourist destination Dubrovnik ...
Pandža Bajs, Irena. Tourist perceived value. relationship to satisfaction, and behavioral intentions: the example of the Croatian tourist destination Dubrovnik / Irena Pandža Bajs. - 2015. // Journal of travel research. Vol. 54 (2015), No. 1
176. članak / article Tourist satisfaction : a cognitive-affective model ...
del Bosque, Ignacio Rodriguez. Tourist satisfaction : a cognitive-affective model / Ignacio Rodriguez del Bosque, Hector San Martin. - 2008. // Annals of Tourism Research : a Social Sciences Journal. Vol. 35 (2008), No. 2
177. članak / article Tourist satisfaction and dissatisfaction ...
Alegre, Joaquín. Tourist satisfaction and dissatisfaction / Joaquín Alegre, Jaume Garau. - 2010. // Annals of Tourism Research : a Social Sciences Journal. Vol. 37 (2010), No. 1
178. članak / article Tourist types and happiness : a comparative study in Maremma, Italy ...
Bimonte, Salvatore. Tourist types and happiness : a comparative study in Maremma, Italy / Salvatore Bimonte, Valeria Faralla. - 2012. // Annals of Tourism Research : a Social Sciences Journal. Vol. 39 (2012), No. 4
179. članak / article Tourists' satisfaction, recommendation and revisiting Singapore ...
Hui, Tak Kee. Tourists' satisfaction, recommendation and revisiting Singapore / Tak Kee Hui, David Wan, Alvin Ho. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 4
180. članak / article Toward a quality-of-life theory of leisure travel satisfaction ...
Sirgy, M. Joseph. Toward a quality-of-life theory of leisure travel satisfaction / M. Joseph Sirgy. - 2010. // Journal of travel research. Vol. 49 (2010/11), No. 2
181. članak / article Turističko iskustvo: istraživanje veze između zadovoljstva turista i odanosti turističkoj destinaciji ...
Turističko iskustvo: istraživanje veze između zadovoljstva turista i odanosti turističkoj destinaciji / Julio da Costa Mendes ... [et al.]. - 2010. // Turizam : međunarodni znanstveno-stručni časopis. God. 58 (2010), br. 2
182. članak / article Understanding customer delight: an application of travel blog analysis ...
Magnini, Vincent P.. Understanding customer delight: an application of travel blog analysis / Vincent P. Magnini, John C. Crotts, Anita Zehrer. - 2011. // Journal of travel research. Vol. 50 (2011), No. 5
183. članak / article Understanding the mediated moderating role of customer expectationsin the customer satisfaction model: the case of casinos ...
Wong, Ipkin Anthony. Understanding the mediated moderating role of customer expectationsin the customer satisfaction model: the case of casinos / Ipkin Anthony Wong, Leonardo (Don) A. N. Dioko. - 2013. // Tourism management : research - policies - practice. Vol. 36 (2013)
184. članak / article Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers ...
Hutchinson, Joe. Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers / Joe Hutchinson, Fujun Lai, Youcheng Wang. - 2009. // Tourism management : research - policies - practice. Vol. 30 (2009), No. 2
185. članak / article Upravljanje zadovoljstvom klijenata ...
Upravljanje zadovoljstvom klijenata / Sanda Weber. - 2000. // Turizam : međunarodni znanstveno-stručni časopis. God. 48 (2000), br. 4
186. članak / article Urban destination loyalty drivers and cross-national moderator effects: the case of Barcelona ...
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