Customer delight from theme park experiences : the antecedents of delight based on cognitive appraisal theory / Jianyu Ma ... [et al.]. - 2013.

KST: 523-2-1; KST: 4221-5; KST: 1043
* tematski parkovi, zabavni parkovi * zadovoljstvo * Sjeveroistočna Azija
* znanstveni članak
* emotion * cognitive appraisal theory (CAT) * delight * tourism experiences

* theme parks, amusement parks * satisfaction * North-East Asia

1. Ma, Jianyu
2. Gao, Jun
3. Scott, Noel
4. Ding, Peiyi


U: Annals of Tourism Research : a Social Sciences Journal. Vol. 42 (2013). - 359-381.

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