Sirakaya, Ercan
The role of mood on tourism product evaluations / Ercan Sirakaya, James Petrick, Hwan-Suk Choi.
KST: 4221-1; KST: 4221-5; KST: 216-2
* percepcije * zadovoljstvo * kvaliteta u turizmu
* znanstveni članak
* mood * service quality * cruising * satisfaction
* perceptions * satisfaction * quality in tourism
1. Petrick, James F.
2. Choi, Hwan-Suk
U: Annals of Tourism Research : a Social Sciences Journal. Vol. 31 (2004), No. 3. - 517-539.