Baker, Dwayne A.
      Quality, satisfaction and behavioral intentions / Dwayne A. Baker, John L. Crompton. - 2000.

KST: 4221-5; KST: 216-2; KST: 3223-1-1
* kvaliteta u turizmu * zadovoljstvo * ponašanje potrošača
* znanstveni članak
* performance quality * satisfaction * festival * structural equations * behavioral intentions

* quality in tourism * satisfaction * consumer behaviour

1. Crompton, John L.


U: Annals of Tourism Research : a Social Sciences Journal. Vol. 27 (2000), No. 3. - 785-804.

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