Kim, Yu Kyoung
      Customer satisfaction using low cost carriers / Yu Kyoung Kim, Hyung Ryong Lee.

KST: 4221-5; KST: 216-2; KST: 2254
* zadovoljstvo * kvaliteta u turizmu * zračni promet
* znanstveni članak
* low cost carriers * perceived service quality * customer satisfaction * behavioral intentions

* satisfaction * quality in tourism * air transportation

1. Lee, Hyung Ryong


U: Tourism management : research - policies - practice. Vol. 32 (2011), No. 2. - 235-243.

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