Oshins, Michael L.. 'Skip' Sack and Applebee's : how Pub Ventures went public / Michael L. Oshins. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 3
Thompson, Gary M.. (Mithical) revenue benefits of reducing dining duration in restaurants / Gary M. Thompson. - 2009. // The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 1
Smith, Donald. A baker's dozen : thirteen principles for a successful restaurant / Donald Smith. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 2
Inman, Crist. A Central American approach to QSR development / the case of Pollo Campero. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 3
Lo, Jennifer Y.. A comparision of cold-water thawing options in Chinese restaurants / Jennifer Y. Lo, Wilco W. Chan, Kevin Wong. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 1
Kelly, Thomas J.. A demand-based approach to menu pricing / Thomas J. Kelly, Nicholas M. Kiefer, Kenneth Burdett. - 1994. // The Cornell Hotel and restaurant administration quarterly. Vol. 35 (1994), No. 1
Kelly, Thomas J.. A demand-based approach to menu pricing / Thomas J. Kelly, Nicholas M. Kiefer, Kenneth Burdett. - 2009. // The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 3
Ansel, Daryl. A framework for restaurant information technology / Daryl Ansel, Chris Dyer. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 3
Susskind, Alex M.. A look at the relationship between service failures, guest satisfaction. and repeat-patronage intentions of casual dining guests / Alex Susskind, Anthony Viccary. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 4
Han, Heesup. A multidimensional scale of switching barriers in the full-service restaurant industry / Heesup Han, Ki-Joon Back, Yun-Hi Kim. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 1
Lee, Seul Ki. A portfolio approach in lodging firms' investment behavior: examining investment-disinvestment interdependency / Seul Ki Lee, SooCheung (Shawn) Jang. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 3
Muller, Christopher C.. A simple measure of restaurant efficiency / Christopher C. Muller. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 3
Kuo, Chen-Feng. A simulation study of production task scheduling for a university cafeteria / Chen-Feng Kuo, Douglas C. Nelson. - 2009. // The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 4
Tracey, J. Bruce. Ability versus personality : factors that predict employee job performance / J. Bruce Tracey, Michael C. Sturman, Michael J. Tews. - 2007. // The Cornell Hotel and restaurant administration quarterly. Vol. 48 (2007), No. 3
Hesford, James W.. Accounting research in the Cornell Quarterly: a review with suggestions for future research / James W. Hesford, Gordon Potter. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 4
Chen, Sandy C.. Age and cohort effects: the American senior tourism market / Sandy C. Chen, Stowe Shoemaker. - 2014. // Annals of Tourism Research : a Social Sciences Journal. Vol. 48 (2014)
Heung, Vincent C.S.. Airport-restaurant service quality in Hong Kong : an application of SERVQUAL / Vincent C.S. Heung, M.Y. Wong, Hailin Qu. - 2000. // The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 3
Susskind, Alex M.. An evaluation of guests' preferred incentives to shift time-variable demand in restaurants / Alex M. Susskind, Dennis Reynolds, Eriko Tsuchiya. - 2004. // The Cornell Hotel and restaurant administration quarterly. Vol. 45 (2004), No. 1
Kim, Young Hoon. An examination of food tourist's behavior: using the modified theory of reasoned action / Young Hoon Kim, MinCheol Kim, Ben K. Goh. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 5
Muller, Christopher C.. An expanded restaurant typology / Christopher C. Muller, Robert H. Woods. - 1994. // The Cornell Hotel and restaurant administration quarterly. Vol. 35 (1994), No. 3
Kim, Wansoo. Antecedents of service employees' organizational citizenship behaviors in full-service restaurants in Korea / Wansoo Kim, Chihyung Ok, Myong Jae Lee. - 2009. // The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 2
Sherry, John E.H.. Antitrust implications of food-service franchising agreements : regulation of franchisors' marketing practices / John E.H. Sherry. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 4
Sill, Brian. Applying capacity-management science : the case of Browns Restaurants / Brian Sill, Robert Decker. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 3
Noone, Breffni M.. Applying modern robotics technologies to demand prediction and production management in the quick-service restaurant sector / Breffni M. Noone, R. Craig Coulter. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 2
Morgan, Michael S.. Assessing chain-restaurant impact : using linear regression / Michael S. Morgan. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 3
Park, Sangwon. Asymmetric effects of online consumer / Sangwon Park, Juan L. Nicolau. - 2015. // Annals of Tourism Research : a Social Sciences Journal. Vol. 50 (2015)
Chang, Richard C.Y.. Attributes that influence the evaluation of travel dining experience: when East meets West / Richard C.Y. Chang, Jakša Kivela, Athena H.N. Mak. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 2
Kimble, Devin. Barriers and opportunities in Singapore / Devin Kimble. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 3
Verma, Rohit. Basing service management on customer determinants : the importance of hot pizza / Rohit Verma, Gary M. Thompson. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 3
Behind the stars : a concise typology of Michelin restaurants in Europe / Colin Johnson... [et al.]. - 2005. // The Cornell Hotel and restaurant administration quarterly. Vol. 46 (2005), No. 2
Morgan, Michael S.. Benefit dimensions of midscale restaurant chains / Michael S. Morgan. - 1993. // The Cornell Hotel and restaurant administration quarterly. Vol. 34 (1993), No. 2
Siguaw, Judy A.. Best practices in food and beverage management / Judy A. Siguaw, Cathy A. Enz. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 5
Hales, Ann. Beyond homeless shelters and soup lines : update from a Washington, D.S., shelter / Ann Hales. - 1992. // The Cornell Hotel and restaurant administration quarterly. Vol. 33 (1992), No. 3
Yang, Chih-Yun. Binominal real option pricing for restaurant menu analysis / Chih-Yun Yang, Te-Yi Chang. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 3
Lynn, Michael. Black-white differences in tippšing: the moderating effects of socioeconomic status / Michael Lynn, Curt C. Pugh, Jerome Williams. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 4
Reynolds, Dennis. Burnout in full-service chain restaurants / Dennis Reynolds, Mary Tabacchi. - 1993. // The Cornell Hotel and restaurant administration quarterly. Vol. 34 (1993), No. 2
Au, Norman. Categorical classification of tourism dining / Norman Au, Rob Law. - 2002. // Annals of Tourism Research : a Social Sciences Journal. Vol. 29 (2002), No. 3
Lombardi, Dennis J.. Chain-restaurant strategic planning / Dennis J. Lombardi. - 1994. // The Cornell Hotel and restaurant administration quarterly. Vol. 35 (1994), No. 3
Patil, Padma. Changes in multiunit restaurant compensation packages : what, why, and whether they work / Padma Patil, Beth G. Chung. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 3
Muller, Christopher. Characteristics and brhavior of top chain-restaurant CEOs / Christopher Muller, Crist Imman. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 3
Knutson, Bonnie J.. College students and fast food : how students perceive restaurant brands / Bonnie J. Knutson. - 2000. // The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 3
West, Joseph J.. Competitive tactics in food service: are high performers different? / Joseph j. West, Michael D. Olsen. - 1989. // The Cornell Hotel and restaurant administration quarterly. Vol. 30 (1989), No. 1
Goldman, Keith L.. Concept selection for independent restaurants / Keith Goldman. - 1993. // The Cornell Hotel and restaurant administration quarterly. Vol. 34 (1993), No. 6
Clark, Mona A.. Consumer loyalty in the restaurant industry - a preliminary exploration of the issues / Mona A. Clark, Roy C. Wood. - 1998. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 10 (1998), No. 4
Enz, Cathy A.. Creating a competitive advantage by building resource capability : the case of Outback Steakhouse Korea / Cathy A. Enz. - 2008. // The Cornell Hotel and restaurant administration quarterly. Vol. 49 (2008), No. 1
Smith, Stephen L. J.. Culinary tourism supply chains: a preliminary examination / Stephen L. J. Smith, Honggen Xiao. - 2008. // Journal of travel research. Vol. 46 (2007/08), No. 3
MacLaurin, Donald J.. Customer perceptions of Singapore's theme restaurants / Donald J. MacLaurin, Tanya L. MacLaurin. - 2000. // The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 3
Chen, Joseph S.. Činitelji koji utječu na odabir zdravog obroka u Njemačkoj / Joseph S. Chen, Willy Legrand, Philip Sloan. - 2006. // Turizam : međunarodni znanstveno-stručni časopis. God. 54 (2006), br. 4
Verma, Rohit. Designing and positioning food services for multicultural markets / Rohit Verma, Madeleine E. Pullman, John C. Goodale. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 6
Kimes, Sheryl E.. Developing a restaurant revenue-management strategy / Sheryl E. Kimes, Deborah I. Barrash, John E. Alexander. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 5
Hyun, Sunghyup Sean. Dimensions of brand equity in the chain restaurant industry / Sunghyup Sean Hyun, Wansoo Kim. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 4
Stevens, Pete. Dineserv: a tool for measuring service quality in restaurants / Pete Stevens, Bonnie Knutson, Mark Patton. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 2
Woods, Robert H.. Diversity programs in chain restaurants / Robert H. Woods, Michael P. Sciarini. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 3
Swimberghe, Krist R.. Drivers of customer relationships in quick-service restaurants: the role of corporate social responsibility / Krist R. Swimberghe, Barbara Ross Wooldridge. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 4
Kiefer, Nicholas M.. Economics and the origin of the restaurant / Nicholas M. Kiefer. - 2002. // The Cornell Hotel and restaurant administration quarterly. Vol. 43 (2002), No. 4
Pantelidis, Ioannis S.. Electronic meal experience: a content analysis of online restaurant comments / Ioannis S. Pantelidis. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 4
Mattila, Anna S.. Emotional bonding and restaurant loyalty / Anna S. Mattila. - 2001. // The Cornell Hotel and restaurant administration quarterly. Vol. 42 (2001), No. 6
Muller, Christopher C.. Endorsed branding : the next step in restaurant-brand management / Christopher C. Muller. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 3
Park, Sun-Young. Financial rewards for social responsibility : a mixed picture for restaurant companies / Sun-Young Park, Seoki Lee. - 2009. // The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 2
Norkus, Gregory X.. Food distribution in the 1990s / Gregory X. Norkus, Elliot Merberg. - 1994. // The Cornell Hotel and restaurant administration quarterly. Vol. 35 (1994), No. 3
Cohen, Erik. Food in tourism : attraction and impediment / Erik Cohen, Nir Avieli. - 2004. // Annals of Tourism Research : a Social Sciences Journal. Vol. 31 (2004), No. 4
Boger, Carl A., Jr.. Food labeling for restaurants : fact versus fiction / Carl A. Boger, Jr.. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 3
Sherry, John E.H.. Food-servers' product-liability law revisited- : the traditional foreign-natural test is being replaced by a reasonable-expectations test / John E.H. Sherry. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 6
Cichy, Ronald F.. Food-service leadership: could Attila run a restaurant? / Ronald F. Cichy, Michael P. Sciarini, Mark E. Patton. - 1992. // The Cornell Hotel and restaurant administration quarterly. Vol. 33 (1992), No. 1
Parsa, H.G.. Franchisor-franchisee relationships in quick-service-restaurant systems / H.G. Parsa. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 3
Gupta, Sachin. Guest satisfaction and restaurant performance / Sachin Gupta, Edward McLaughlin, Miguel Gomez. - 2007. // The Cornell Hotel and restaurant administration quarterly. Vol. 48 (2007), No. 3
Susskind, Alex M.. Guest service management and processes in restaurants: what we have learned in fifty years / Alex M. Susskind. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 4
Lan, Li. Hong Kong's fast-food industry : an overview / Li Lan, Mahmood A. Khan. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 3
Schindler, Robert M.. Hospitality managers' price-ending beliefs: a survey and applications / Robert M. Schindler, H.G. Parsa, Sandra Naipaul. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 4
Goldman, Keith L.. Hotel F&B leases : the view from the restaurant / Keith L. Goldman, James J. Eyster. - 1992. // The Cornell Hotel and restaurant administration quarterly. Vol. 33 (1992), No. 5
Cotter, Michael J.. How MOBIL stars affect restaurant-pricing behavior / Michael J. Cotter, Wayne W. Snyder. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 2
Susskind, Alex M.. How organizational standards and coworker support improve restaurant service / Alex M. Susskind, K. Michele Kacmar, Carl P. Borchgrevink. - 2007. // The Cornell Hotel and restaurant administration quarterly. Vol. 48 (2007), No. 4
Susskind, Alex M.. How restaurant features affect check averages : a study of the Toronto restaurant market / Alex M. Susskind, Edwin K. Chan. - 2000. // The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 6
Koys, Daniel J.. How the achievement of human-resources goals drives restaurant performance / by Daniel J. Koys. - 2003. // The Cornell Hotel and restaurant administration quarterly. Vol. 44 (2003), No. 1
Fulford, Mark D.. Human resources as a strategic partner in multiunit-restaurants / Mark D. Fulford, Cathy A. Enz. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 3
Susskind, Alex M.. I told you so! : restaurant customers' word-of-mouth communication patterns / Alex M. Susskind. - 2002. // The Cornell Hotel and restaurant administration quarterly. Vol. 43 (2002), No. 2
Magnini, Vincent P.. Identifying the attributes of an effective restaurant chain endorser / Vincent P. Magnini, Cristel Garcia, Earl D. Honeycutt. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 2
Kimes, Sheryl E.. Implementing restaurant revenue management : a five-step approach / Sheryl E. Kimes. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 3
Gimenez-Garica, Victor M.. Improving resource utilization in multi-unit networked organizations: the case of a Spanish restaurant chain / Victor M. Gimenez-Garcia, Jose Luis Martinez-Parra, Frank P. Buffa. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 1
Thompson, Gary M.. Inaccuracy of the "Naive Table Mix" calculations / Gary M. Thompson. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 3
Makens, James C.. Increasing restaurant profits with product merchandising / James C. Makens, John T. Bowen. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 1
Adhikari, Atanu. Individual preference and bargaining behavior in families buying decisions of restaurant service / Atanu Adhikari, A. K. Rao. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 3
Reynolds, Dennis. Inventory-turnover analysis : its importance for on-site food service / Dennis Reynolds. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 2
Spies, Rupert. Is Germany's traditional restaurant a dying breed? / Rupert Spies, Gretel Weiss. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 3
Lee, Kyuho. Issues for international franchising : lessons from the case of a Poland-based restaurant operator / Kyuho Lee. - 2008. // The Cornell Hotel and restaurant administration quarterly. Vol. 49 (2008), No. 4
Enghagen, Linda K.. Just recompense : how tavern owners can discourage underage drinkers / Linda K. Enghagen. - 2001. // The Cornell Hotel and restaurant administration quarterly. Vol. 42 (2001), No. 1
Kivela, Jakša. Kontakt s osobljem koje pruža usluge u restoranima Hong Konga: što kažu posjetitelji / Jakša Kivela. - 2001. // Turizam : međunarodni znanstveno-stručni časopis. God. 49 (2001), br. 2
Corsi, Armando Maria. Let's see what they have...: what consumers look for in a restaurant wine list / Armando Maria Corsi, Simone Mueller, Larry Lockshin. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 2
Garay, Luis. Life cycles, stages and tourism history : the Catalonia (Spain) experience / Luis Garay, Gemma Canoves. - 2011. // Annals of Tourism Research : a Social Sciences Journal. Vol. 38 (2011), No. 2
Smith, Stephen L.J.. Location patterns of urban restaurants / Stephen L.J. Smith. - 1985. // Annals of Tourism Research : a Social Sciences Journal. Vol. 12 (1985), No. 4
Petrick, Gabriella. Lonely at the top : women food-service executives / Gabriella Petrick. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 3
Reynolds, Dennis. Managed-services companies : the new scorecard for on-site food service / Dennis Reynolds. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 3
Jogaratnam, Giri. Matching strategy with performance : how independent restaurateurs' competitive tactics relate to their success / Giri Jogaratnam, Eliza C. Tse, Michael D. Olsen. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 4
Naipaul, Sandra. Menu price endings that communicate value and quality / Sandra Naipaul, H.G. Parsa. - 2001. // The Cornell Hotel and restaurant administration quarterly. Vol. 42 (2001), No. 1
Multiunit restaurant management : a special feature section. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 3
Multiunit restaurant management : a special feature section. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 3
Multiunit restaurant management : a special focus section / ed. by Christopher Muller. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 3
Berger, Floernce. No time left for you : time-management strategies for restaurateurs / Florence Berger, Edward A. Merritt. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 5
Thompson, Gary M.. Optimizing restaurant's seating capacity : use dedicated or combinable tables / Gary M. Thompson. - 2002. // The Cornell Hotel and restaurant administration quarterly. Vol. 43 (2002), No. 4
Thompson, Gary M.. Optimizing restaurant-table configurations : specifying combinable tables / by Gary M. Thompson. - 2003. // The Cornell Hotel and restaurant administration quarterly. Vol. 44 (2003), No. 1
Lee, Kyuho. Outback steakhouse in Korea : a success story / Kyuho Lee, Mahmood A. Khan, Jae-Youn Ko. - 2008. // The Cornell Hotel and restaurant administration quarterly. Vol. 49 (2008), No. 1
Kimes, Sheryl E.. Perceived fairness of demand-based pricing for restaurants / Sheryl E. Kimes, Jochen Wirtz. - 2002. // The Cornell Hotel and restaurant administration quarterly. Vol. 43 (2002), No. 1
Adams, Christopher. Perishable-food-rescue programs : status and prospects / Christopher Adams, Mary Tabacchi. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 2
Shriber, Michael. Population changes and restaurant success / Michael Shriber, Christopher muller, Crist Inman. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 3
Smith, Stephen L.J.. Population threshold and capacity in the tourism and hospitality industry: analysis of specialty urban restaurants / Stephen L.J. Smith. - 1986. // Journal of travel research. Vol. 24 (1985/86), No. 4
Kušen, Eduard. Prateći uslužni objekti izvan autocesta / Eduard Kušen. // Ceste i mostovi : časopis za projektiranje, građenje, održavanje i tehničko-ekonomska pitanja cesta, mostova i aerodroma. God. 52 (2006)
Hyun, Sunghyup Sean. Predictors of relationship quality and loyalty in the chain restaurant industry / Sunghyup Sean Hyun. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 2
Kiefer, Nicholas M.. Price recollection and perceived value in restaurants / Nicholas M. Kiefer, Thomas John Kelly. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 36 (1995), No. 1
Reynolds, Dennis. Productivity analysis : in the on-site food-service segment / Dennis Reynolds. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 3
Emenhaiser, Daniel A.. Profiles of successful restaurant managers for recruitment and selection in the US / Daniel A. Emenheiser, Joan M. Clay, Radesh Palakurthi. - 1998. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 10 (1998), No. 2
Chan, Wilco W.. Profit measurement of menu items : in Hong Kong's Chinese restaurants / Wilco Chan, Norman Au. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 2
Bayou, Mohamed E.. Profitability analysis : for table-service restaurants / Mohamed E. Bayou, Lee B. Bennett. - 1992. // The Cornell Hotel and restaurant administration quarterly. Vol. 33 (1992), No. 2
Enghagen, Linda K.. Putting things in perspective : McDonald's and the $2.9-million cup of coffee / Linda K. Enghagen, Anthony Gilardi. - 2002. // The Cornell Hotel and restaurant administration quarterly. Vol. 43 (2002), No. 3
Feng, Ruomei. Quality and value network : marketing travel clubs / Ruomei Fend, Alastair M. Morrison. - 2007. // Annals of Tourism Research : a Social Sciences Journal. Vol. 34 (2007), No. 3
Noll, Emily D.. Racial differences in restaurant tipping : evidence from the field / Emily D. Noll, Susan Arnold. - 2004. // The Cornell Hotel and restaurant administration quarterly. Vol. 45 (2004), No. 1
Brewster, Zachary W.. Racially discriminatory service in full-service restaurants: the problem, cause, and potential solutions / Zachary W. Brewster. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 4
Durnford, Tim. Redefining value : for whom the Taco Bell tolls / Tim Durnford. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 3
Muller, Christopher C.. Redefining value : the hamburger price war / Christopher C. Muller. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 3
Murphy, Jamie. Restaurant marketing on the Worldwide Web / Jamie Murphy, Edward Forrest, C. Edward Wotring. - 1995. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 1
Kivela, Jakša Jack. Restaurant marketing: selection and segmentation in Hong Kong / Jakša Jack Kivela. - 1997. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 9 (1997), No. 3
Thompson, Gary M.. Restaurant profitability management : the evolution of restaurant revenue management / Gary M. Thompson. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 3
Restaurant revenue management : applying yield management to the restaurant industry / Sheryl E. Kimes, Richard B. Chase, Sunmee Choi, Philip Y. Lee, Elizabeth N. Ngonzi. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 3
Kimes, Sheryl E.. Restaurant revenue management : implementation at Chevys Arrowhead / Sheryl E. Kimes. - 2004. // The Cornell Hotel and restaurant administration quarterly. Vol. 45 (2004), No. 1
Moschis, George. Restaurant-selection preferences of mature consumers / George Moschis, Carolyn Folkman Curasi, Danny Bellenger. - 2003. // The Cornell Hotel and restaurant administration quarterly. Vol. 44 (2003), No. 4
Kivela, Jakša. Restorani, gastronomija i turisti : nova metoda za ispitivanje turističkog iskustva vezanog za objede / Jakša Kivela, Nick Johns. - 2003. // Turizam : međunarodni znanstveno-stručni časopis. God. 51 (2003), br. 1
Quain, Bill. Revenue enhancement, Part 4 : increasing restaurant profitability / Bill Quain, Michael W. Sansbury, Stephen M. LeBruto. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 3
Borde, Stephen F.. Risk diversity across restaurants : an empirical analysis / Stephen F. Borde. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 2
Bojanic, David C.. Segmentation for a multiunit restaurant operation : taking location into account when advertising / David C. Bojanic, Linda J. Shea. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 4
MacHatton, Michael T.. Selecting and retention of managers in the US restaurant sector / Michael T. MacHatton, Thomas Van Dyke, Robert Steiner. - 1997. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 9 (1997), No. 4
June, Leslie P.. Service attributes and situational effects on customer preferences for restaurant dining / Leslie P. June, Stephen L.J. Smith. - 1987. // Journal of travel research. Vol. 26 (1987/88), No. 2
Namkung, Young. Service failures in restaurants : twhich stage of service failure is the most critical? / Young Namkung, SooCheong (Shawn) Jang. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 3
Shido-sei : leadership in Japan's commercial food-service industry / Ronald F. Cichy ... [et al.]. - 1993. // The Cornell Hotel and restaurant administration quarterly. Vol. 34 (1993), No. 1
Corsun, David L.. Should NYC's restaurateurs lighten up? : effects of the City's Smoke-Free-Air Act / David L. Corsun, Cheri A. Young, Cathy A. Enz. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 2
Cuthbert, Lynsey. Smoking in the restaurant industry: time for a ban? / Lynsey Cuthbert, Dennis Nickson. - 1999. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 11 (1999), No. 1
Kwok, Linchi. Spreading social media messages on facebook: an analysis of restaurant business-to-consumer communications / Linchi Kwok, Bei Yu. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 1
Paul, Ronald N.. Status and outlook of the chain-restaurant industry / Ronald N. Paul. - 1994. // The Cornell Hotel and restaurant administration quarterly. Vol. 35 (1994), No. 3
LaTour, Kathryn. Sticktion: assessing memory for the customer experience / Kathryn A. LaTour, Lewis P. Carbone. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 4
Strate, Robert W.. Strategic alliances between hotels and restaurants / Robert W. Strate, Clinton L. Rappole. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 3
Harrington, Robert J.. Strateški pristupi "od sredine prema gore i prema dolje" i "odozgo prema dolje": provedba strategije, neizvjesnost, struktura i segment usluge prehrane / Robert J. Harrington, K. W. Kendall. - 2006. // Turizam : međunarodni znanstveno-stručni časopis. God. 54 (2006), br. 4
Camillo, Angelo A.. Success and failure in Northern California : critical success factors for independent restaurants / Angelo A. Camillo, Daniel J. Connolly, Woo Gon Kim. - 2008. // The Cornell Hotel and restaurant administration quarterly. Vol. 49 (2008), No. 4
Cole, Sam. Synergy and congestion in the tourist destination life cycle / Sam Cole. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 5
Cohen, Barry. The 'wow' effect : how one restaurateur continues to delight customers / Barry Cohen. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 2
Russo, Antonio Paolo. The "vicious circle" of tourism development in heritage cities / Antonio Paolo Russo. - 2002. // Annals of Tourism Research : a Social Sciences Journal. Vol. 29 (2002), No. 1
Siguaw, Judy A.. The brand-personality scale : an application for restaurants / Judy A. Siguaw, Anna Mattila, Jon R. Austin. - 1999. // The Cornell Hotel and restaurant administration quarterly. Vol. 40 (1999), No. 3
Elwood Williams, Clare. The British pub- : an industry in transition / Clare Elwood Williams. - 1996. // The Cornell Hotel and restaurant administration quarterly. Vol. 37 (1996), No. 6
Muller, Christopher. The case for cobranding in restaurant segments / Christopher Muller. - 2005. // The Cornell Hotel and restaurant administration quarterly. Vol. 46 (2005), No. 1
Klonowski, Darek. The development of franchise operations in emerging markets : the case of a Poland-based restaurant operator / Darek Klonowski, Jacqueline L. Power, Daniel Linton. - 2008. // The Cornell Hotel and restaurant administration quarterly. Vol. 49 (2008), No. 4
Hutchinson, Joe. The downsizing of U.S. food-service companies / Joe Hutchinson, Greg Jewell. - 1998. // The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 3
Hu, Hsin-Hui. The dynamics of green restaurant patronage / Hsin-Hui Hu, H.G. Parsa, John Self. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 3
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Werner, William B.. The risk to the American fast-food industry of obesity litigation / William B. Werner, Andrew Hale Feinstein, Christian E. Hardigree. - 2007. // The Cornell Hotel and restaurant administration quarterly. Vol. 48 (2007), No. 2
Kimes, Sheryl E.. The role of technology in restaurant revenue management / Sheryl E. Kimes. - 2008. // The Cornell Hotel and restaurant administration quarterly. Vol. 49 (2008), No. 3
Walczak, David. The sanitation imperative : keep people from getting sick in your restaurant / David Walczak. - 1997. // The Cornell Hotel and restaurant administration quarterly. Vol. 38 (1997), No. 2
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Casey, Brigid. Tipping in New Zealand's restaurants / Brigid Casey. - 2001. // The Cornell Hotel and restaurant administration quarterly. Vol. 42 (2001), No. 1
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Braun-LaTour, Kathryn A.. Using childhood memory elicitation to gain insights into a brand at a crossroads / Kathryn A. Braun-LaTour, Michael S. LaTour. - 2007. // The Cornell Hotel and restaurant administration quarterly. Vol. 48 (2007), No. 3
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