Oh, Haemoon
Diners' perceptions of quality, value, and satisfaction : a practical viewpoint / Haemoon Oh.
KST: 216-2; KST: 224
* kvaliteta u turizmu * ugostiteljstvo - izvansmještajni kapaciteti
* znanstveni članak
* quality in tourism * catering - nonaccommodation facilities
U: The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 3. - 58-66.