Heung, Vincent C.S.
Airport-restaurant service quality in Hong Kong : an application of SERVQUAL / Vincent C.S. Heung, M.Y. Wong, Hailin Qu.
KST: 224; KST: 216-2; KST: 1043
* ugostiteljstvo - izvansmještajni kapaciteti * kvaliteta u turizmu * Istočna Azija i Pacifik
* znanstveni članak
* catering - nonaccommodation facilities * quality in tourism * East Asia and the Pacific
1. Wong, M.Y.
2. Qu, Hailin
U: The Cornell Hotel and restaurant administration quarterly. Vol. 41 (2000), No. 3. - 86-96.