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1. članak / article A case study of a southern food festival: using a cluster analysis approach ...
Kim, Young Hoon. A case study of a southern food festival: using a cluster analysis approach / Young Hoon Kim, Jen L. Duncan, Tun-Min (Catherine) Jai. - 2014. // Anatolia : an international journal of tourism and hospitality research. Vol. 25 (2014), No. 3
2. članak / article A dynamic perspective of meeting planners' satisfaction: toward conceptualization of critical relevancy ...
Oh, Haemoon. A dynamic perspective of meeting planners' satisfaction: toward conceptualization of critical relevancy / Haemoon Oh, Hyeon-Cheol Kim, Kyung-Wan Hong. - 2009. // Tourism management : research - policies - practice. Vol. 30 (2009), No. 4
3. članak / article A multifaceted analysis of tourism satisfaction ...
Neal, Janet D.. A multifaceted analysis of tourism satisfaction / Janet D. Neal, Dogan Gursoy. - 2008. // Journal of travel research. Vol. 47 (2008/09), No. 1
4. članak / article A refined model of relationship selling between meeting planners and suppliers ...
Kim, Miyoung. A refined model of relationship selling between meeting planners and suppliers / Miyoung Kim, Hailin Qu. - 2012. // Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 1-2
5. članak / article A study of authenticity in traditional Korean folk villages ...
Cho, Myung-Hwan. A study of authenticity in traditional Korean folk villages / Myung-Hwan Cho. - 2012. // International journal of hospitality and tourism administration. Vol.13 (2012), No. 2
6. članak / article A systematic approach to scale development in tourist shopping satisfaction: linking destination attributes and shopping experience ...
Wong, Ipkin Anthony. A systematic approach to scale development in tourist shopping satisfaction: linking destination attributes and shopping experience / IpKin Anthony Wong, Yim King Penny Wan. - 2013. // Journal of travel research. Vol. 52 (2013), No. 1
7. članak / article Achieving top level performance from a multicultural workforce ...
Nykiel, Ronald A.. Achieving top level performance from a multicultural workforce / Ronald A. Nykiel. - 2003. // Journal of human resources in hospitality and tourism. Vol. 2 (2003), No. 1
8. članak / article An analysis of image and loyalty in convention and exhibition tourism in China ...
Lu, Tracy (Ying). An analysis of image and loyalty in convention and exhibition tourism in China / Tracy (Ying) Lu, Liping A. Cai. - 2011. // Event management : an international journal. Vol. 15 (2011), No. 1
9. članak / article An analysis of tourists' evaluation of Bangkok's performance, their satisfaction, and destination loyalty: comparing international versus domestc Thai tourists ...
McDowall, Siriporn. An analysis of tourists' evaluation of Bangkok's performance, their satisfaction, and destination loyalty: comparing international versus domestc Thai tourists / Siriporn McDowall, Emily Ma. - 2010. // Journal of quality assurance in hospitality & tourism. Vol. 11 (2010), No. 4
10. članak / article An empirical study of the selected consequences of frontline employees' work-family conflict and family-work conflict ...
Karatepe, Osman M.. An empirical study of the selected consequences of frontline employees' work-family conflict and family-work conflict / Osman M. Karatepe, Lulu Baddar. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 5
11. članak / article An examination of the effects of motivation and satisfaction on destination loyalty: a structural model ...
Yoon, Yooshik. An examination of the effects of motivation and satisfaction on destination loyalty: a structural model / Yooshik Yoon, Muzaffer Uysal. - 2005. // Tourism management : research - policies - practice. Vol. 26 (2005), No. 1
12. članak / article An examination of tourists' attitudinal and behavioral loyalty: comparison between domestic and international tourists ...
Mechinda, Panisa. An examination of tourists' attitudinal and behavioral loyalty: comparison between domestic and international tourists / Panisa Mechinda, Sirivan Serirat, Nak Gulid. - 2009. // Journal of vacation marketing : an international journal. Vol. 15 (2009), No. 2
13. članak / article An exploratory study of desired hotel attributes for American tourists vacationing in China and Ireland ...
Shanahan, Kevin J.. An exploratory study of desired hotel attributes for American tourists vacationing in China and Ireland / Kevin J. Shanahan, Michael R. Hyman. - 2007. // Journal of vacation marketing : an international journal. Vol. 13 (2007), No. 2
14. članak / article An investigation into the perceived importance of service and facility attrebutes to hotel satisfaction ...
Shanka, Tekle. An investigation into the perceived importance of service and facility attrebutes to hotel satisfaction / Tekle Shanka, Ruth Taylor. - 2004. // Journal of quality assurance in hospitality & tourism. Vol. 4 (2003), No. 3-4
15. članak / article An investigation of predictors of satisfaction and future intention: links to motivation, involvement, and service quality in a local festival ...
Lee, Joohyun. An investigation of predictors of satisfaction and future intention: links to motivation, involvement, and service quality in a local festival / Joohyun Lee, Cheryl Beeler. - 2009. // Event management : an international journal. Vol. 13 (2009), No. 1
16. članak / article An investigation of the level of managers' satisfaction with their sales forecasting process in the restaurant industry ...
Green, Yvette N. J.. An investigation of the level of managers' satisfaction with their sales forecasting process in the restaurant industry / Yvette N. J. Green, Pamela A. Weaver. - 2006. // Journal of quality assurance in hospitality & tourism. Vol. 7 (2006), No. 4
17. članak / article An investigation of the relationship among service quality, customer satisfaction and behavioural intentions in Spanish health spas ...
Alen González, Eliza. An investigation of the relationship among service quality, customer satisfaction and behavioural intentions in Spanish health spas / Elisa Alen gonzalez, Hose Antonio Fraiz Brea. - 2005. // Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 13 (2005), No. 2
18. članak / article Analisis de los determinantes del uso de fuentes de informacion previas al viaje y de las oficinas de turismo en destino ...
Alen González, Eliza. Analisis de los determinantes del uso de fuentes de informacion previas al viaje y de las oficinas de turismo en destino / Elisa Alen Gonzalez, Jose Antonio Fraiz Brea, Lorenzo Rodriguez Comesana. - 2009. // Estudios y perspectivas en turismo. Vol. 18 (2009), No. 5
19. članak / article Analysis of structural equation model for the student pleasure travel market: motivation, involvement, satisfaction, and destination loyalty ...
Kim, Kakyom. Analysis of structural equation model for the student pleasure travel market: motivation, involvement, satisfaction, and destination loyalty / Kakyom Kim. - 2008. // Journal of travel & tourism marketing OTPIS 2021. Vol. 24 (2008), No. 4
20. članak / article Antecedents of tourists' loyalty to Mauritius: the role and influence of destination image, place attachment, personal involvement, and satisfaction ...
Prayag, Girish. Antecedents of tourists' loyalty to Mauritius: the role and influence of destination image, place attachment, personal involvement, and satisfaction / Girish Prayag, Chris Ryan. - 2012. // Journal of travel research. Vol. 51 (2012), No. 3
21. članak / article Aspectos psico-siciais da hospitalidade ...
Boccardo, Fernanda Cartezani. Aspectos psico-siciais da hospitalidade = Psychological aspects of hospitality / Fernanda Cartezani Boccardo. - 2001. // Turismo : visâo e acâo / Universidade do Vale do Itajaí, Curso de Mestrado em Turismo e Hoteleria. Vol. 3 (1999/2000), No. 7
22. članak / article Assessing the challenges of service quality in the Terra Quente Transmontana, Portugal ...
Moreira, Carrizo Antonio. Assessing the challenges of service quality in the Terra Quente Transmontana, Portugal / Antonio Carrizo Moreira, Ana Margarida Campos Duque Dias. - 2010. // Tourism and hospitality management OTPIS 2021. Vol. 16 (2010), No. 1
23. članak / article Building trust and satisfaction in travel counselor/client relationships ...
Macintosh, Gerrard. Building trust and satisfaction in travel counselor/client relationships / Gerrard Macintosh. - 2002. // Journal of travel & tourism marketing OTPIS 2021. Vol. 12 (2002), No. 4
24. članak / article Can price prototions improve tourist loyalty to tour operators? ...
Campo Martínez, Sara. Can price prototions improve tourist loyalty to tour operators? / Sara Campo Martínez, María Jesús Yagüe Guillén. - 2006. // Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 14 (2006), No. 4
25. članak / article Casino development and visitor satisfaction: a case of Korea ...
Byun, Woo-Hee. Casino development and visitor satisfaction: a case of Korea / Woo-Hee Byun, Bon-ki Koo, Timothy Jeongyeol Lee. - 2012. // Tourism analysis : an interdisciplinary journal. Vol. 17 (2012), No. 5
26. članak / article Competitive group analysis of public transport services ...
Gimeno, Carlos. Competitive group analysis of public transport services / Carlos Gimeno, Natalia Vila. - 2006. // Journal of travel & tourism marketing OTPIS 2021. Vol. 21 (2006), No. 1
27. članak / article Conceptualizing and measuring loyalty: towards a conceptual model of tourist loyalty antecedents ...
Moliner Velazquez, Beatriz. Conceptualizing and measuring loyalty: towards a conceptual model of tourist loyalty antecedents / Beatriz Moliner Velazquez, Irene Gil Saura, Maria Eugenia Ruiz Molina. - 2011. // Journal of vacation marketing : an international journal. Vol. 17 (2011), No. 1
28. članak / article Confirmation and disconfirmation in the field of personal interaction quality ...
Bieger, Thomas. Confirmation and disconfirmation in the field of personal interaction quality / Thomas Bieger, Christian Laesser. - 2003. // Tourism : an international interdisciplinary journal. Vol. 51 (2003), No. 4
29. članak / article Converging services marketing and tourism approaches in satisfaction and service quality research ...
Frochot, Isabelle. Converging services marketing and tourism approaches in satisfaction and service quality research / Isabelle Frochot, Szilvia Gyimóthy. - 2001. // Journal of quality assurance in hospitality & tourism. Vol. 2 (2001), No. 1-2
30. članak / article Cultural experience tourist motives dimensionality: a cross-cultural study ...
Kay, Pandora L.. Cultural experience tourist motives dimensionality: a cross-cultural study / Pandora L. Kay. - 2009. // Journal of hospitality marketing & management. Vol. 18 (2009), No. 4
31. članak / article Culture as a moderator of the relationship between service quality and the topurist's satisfaction with different distribution channels ...
Sabiote, Carmen M.. Culture as a moderator of the relationship between service quality and the topurist's satisfaction with different distribution channels / Carmen M. Sabiote, Dolores M. Frias, J. Alberto Castaneda. - 2012. // Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 7-8
32. članak / article Customer empowerment in service firms: an example of travel agencies ...
Han, Xiaoyun. Customer empowerment in service firms: an example of travel agencies / Xiaoyun Han, Dongmei Li. - 2006. // China tourism research. Vol. 2 (2006), No. 3
33. članak / article Customer satisfaction with and loyalty towards online travel products: a transaction cost economics perspective ...
Kim, Yeong Gug. Customer satisfaction with and loyalty towards online travel products: a transaction cost economics perspective / Yeong Gug Kim, Gang Li. - 2009. // Tourism economics : the business and finance of tourism and recreation. Vol. 15 (2009), No. 4
34. članak / article Customer satisfaction with Korean restaurants in Australia and their role as ambassadors for tourism marketing ...
Min, Kye-Hong. Customer satisfaction with Korean restaurants in Australia and their role as ambassadors for tourism marketing / Kye-Hong Min, Timothy Jeonglyeol Lee. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 3-4
35. članak / article DEA application for the tourist satisfaction management ...
Pyo, Sungsoo. DEA application for the tourist satisfaction management / Sungsoo Pyo. - 2007. // Tourism analysis : an interdisciplinary journal. Vol. 12 (2007), No. 3
36. članak / article Defining visitor satisfaction in the context of camping oriented nature-based tourism - the driving force of quality! ...
O'Neill, Martin A.. Defining visitor satisfaction in the context of camping oriented nature-based tourism - the driving force of quality! / Martin A. O'Neil, Kristen A. Riscinto-Kozub, Missy Van Hyfte. - 2010. // Journal of vacation marketing : an international journal. Vol. 16 (2010), No. 2
37. članak / article Destination brand experience and visitor behavior: testing a scale in the tourism context ...
Barnes, Stuart J.. Destination brand experience and visitor behavior: testing a scale in the tourism context / Stuart J. Barnes, Jan Mattsson, Flemming Sorensen. - 2014. // Annals of Tourism Research : a Social Sciences Journal. Vol. 48 (2014)
38. članak / article Destination evaluation: the role of previous travel experience and trip characteristics ...
Weaver, Pamela A.. Destination evaluation: the role of previous travel experience and trip characteristics / Pamela A. Weaver, Karin Weber, Ken W. McCleary. - 2007. // Journal of travel research. Vol. 45 (2006/07), No. 3
39. članak / article Determinantes de la satisfaccion del turista : un estudio en la ciudad de Guaruja-Brasil ...
Oliveira, Braulio. Determinantes de la satisfaccion del turista : un estudio en la ciudad de Guaruja-Brasil / Braulio Oliveira. - 2011. // Estudios y perspectivas en turismo. Vol. 20 (2011), No. 1
40. članak / article Development of a multiple-item scale for measuring customer satisfaction in travel agencies services ...
Millan, Ángel. Development of a multiple-item scale for measuring customer satisfaction in travel agencies services / Ángel Millán, Águeda Esteban. - 2004. // Tourism management : research - policies - practice. Vol. 25 (2004), No. 5
41. članak / article Development of a scale for measuring event attendees' evaluations of a sporting event to determine loyalty ...
Petrick, James F.. Development of a scale for measuring event attendees' evaluations of a sporting event to determine loyalty / James F. Petrick, Gregg Bennett, Yosuke Tsuji. - 2013. // Event management : an international journal. Vol. 17 (2013), No. 2
42. članak / article Digital identity management and satisfaction with virtual travel communities ...
Jiang, Hua. Digital identity management and satisfaction with virtual travel communities / Hua Jiang, Juline E. Mills, Svetlana Stepchenkova. - 2008. // Information technology & tourism : applications, methodologies, techniques OTPIS 2019. Vol. 10 (2008), No. 1
43. članak / article Dimensions of cruisers' experiences, satisfaction, and intention to recommend ...
Hosany, Sameer. Dimensions of cruisers' experiences, satisfaction, and intention to recommend / Sameer Hosany, Mark Witham. - 2010. // Journal of travel research. Vol. 49 (2010/11), No. 3
44. članak / article Drivers of customer relationships in quick-service restaurants: the role of corporate social responsibility ...
Swimberghe, Krist R.. Drivers of customer relationships in quick-service restaurants: the role of corporate social responsibility / Krist R. Swimberghe, Barbara Ross Wooldridge. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 4
45. članak / article Ecotourism experiences reported online: classification of satisfaction attributes ...
Lu, Weilin. Ecotourism experiences reported online: classification of satisfaction attributes / Weilin Lu, Svetlana Stepchenkova. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 3
46. članak / article Ecotourists' importance and satisfaction ratings of accommodation-related amenities ...
Nepal, Sanjay K.. Ecotourists' importance and satisfaction ratings of accommodation-related amenities / Sanjay K. Nepal. - 2007. // Anatolia : an international journal of tourism and hospitality research. Vol. 18 (2007), No. 2
47. članak / article Effect of experience on cognition, affect and satisfaction: the case of Japanese visitors to Macau ...
Chen, Yi. Effect of experience on cognition, affect and satisfaction: the case of Japanese visitors to Macau / Yi Chen, Xinran Y Lehto, Soojin Choi. - 2009. // Journal of hospitality marketing & management. Vol. 18 (2009), No. 2-3
48. članak / article Effects of price on tourist satisfaction ...
Campo, Sara. Effects of price on tourist satisfaction / Sara Campo, Maria J. Yague. - 2008. // Tourism economics : the business and finance of tourism and recreation. Vol. 14 (2008), No. 3
49. članak / article Effects of residency and entertainment events on quality, satisfaction, and future intentions ...
Kim, Kakyom. Effects of residency and entertainment events on quality, satisfaction, and future intentions / Kakyom Kim, Ann-Marie Weldon, Tarun Malik. - 2010. // Tourism analysis : an interdisciplinary journal. Vol. 15 (2010), No. 6
50. članak / article Emotions' impact on tourists' satisfaction with ski resorts: the mediating role of perceived value ...
Bonnefoy-Claudet, Lydie. Emotions' impact on tourists' satisfaction with ski resorts: the mediating role of perceived value / Lydie Bonnefoy-Claudet, Nabil Ghantous. - 2013. // Journal of travel & tourism marketing OTPIS 2021. Vol. 30 (2013), No. 5-6
51. članak / article Emotions in segmentation : an empirical study ...
Bigné, J. Enrique. Emotions in segmentation : an empirical study / J. Enrique Bigné, Luisa Andreu. - 2004. // Annals of Tourism Research : a Social Sciences Journal. Vol. 31 (2004), No. 3
52. članak / article Enabling access to tourism through information schemes? ...
Enabling access to tourism through information schemes? / Victoria Eichorn ... [et al.]. - 2008. // Annals of Tourism Research : a Social Sciences Journal. Vol. 35 (2008), No. 1
53. članak / article Environmental challenges and championship events: perspectives from the serious dog sport enthusiast ...
Hultsman, Wendy. Environmental challenges and championship events: perspectives from the serious dog sport enthusiast / Wendy Hultsman. - 2013. // Event management : an international journal. Vol. 17 (2013), No. 1
54. članak / article Environmentaly responsible behavior in ecotourism: antecedents and implications ...
Chiu, Yen-Ting Helena. Environmentaly responsible behavior in ecotourism: antecedents and implications / Yen-Ting Helena Chiu, Wan-I. Lee, Tsung-Hsiung Chen. - 2014. // Tourism management : research - policies - practice. Vol. 40 (2014)
55. članak / article Evaluating students' experience and satisfaction at a hospitality and tourism college career fair ...
Milman, Ady. Evaluating students' experience and satisfaction at a hospitality and tourism college career fair / Ady Milman, Premila A. Whitney. - 2014. // Journal of human resources in hospitality and tourism. Vol. 13 (2014), No. 2
56. članak / article Evaluation of congress performance and congress attendees' satisfaction - a case study of Novi Sad (Serbia) ...
Evaluation of congress performance and congress attendees' satisfaction - a case study of Novi Sad (Serbia) / Vanja Dragićević ... [et al.]. - 2011. // Tourism and hospitality management OTPIS 2021. Vol. 17 (2011), No. 1
57. članak / article Event attributes and the structure of satisfaction: a case study of golf spectators ...
Krohn, Brian D.. Event attributes and the structure of satisfaction: a case study of golf spectators / Brian D. Krohn, Sheila J. Backman. - 2011. // Event management : an international journal. Vol. 15 (2011), No. 3
58. članak / article Examining the antecedents of brand loyalty from an investment model perspective ...
Li, Xiang (Robert). Examining the antecedents of brand loyalty from an investment model perspective / Xiang (Robert) Li, James F. Petrick. - 2008. // Journal of travel research. Vol. 47 (2008/09), No. 1
59. članak / article Examining the dimensions of travel behavior: a case of Chinese tourists visiting the United States ...
Xu, Yueying. Examining the dimensions of travel behavior: a case of Chinese tourists visiting the United States / Yueying Xu, Xiangping Li, Pamela A. Weaver. // Tourism analysis : an interdisciplinary journal. Vol. 15 (2010), No. 3
60. članak / article Examining the effect of customer-to-customer interactions on satisfaction, loyalty, and word-of-mouth behaviors in the hospitality industry: the mediating role of personal interaction quality and service atmospherics ...
Examining the effect of customer-to-customer interactions on satisfaction, loyalty, and word-of-mouth behaviors in the hospitality industry: the mediating role of personal interaction quality and service atmospherics / Meysam Fakharyan ... [et al.]. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 5-6
61. članak / article Examining the effect of novelty seeking, satisfaction, and destination image on tourists' return pattern: a two factor, non-linear latent growth model ...
Assaker, Guy. Examining the effect of novelty seeking, satisfaction, and destination image on tourists' return pattern: a two factor, non-linear latent growth model / Guy Assaker, Vincenzo Esposito Vinzi, Peter O'Connor. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 4
62. članak / article Examining the festival attributes that impact visitor experience, satisfaction and re-visit intention ...
Cole, Shu Tian. Examining the festival attributes that impact visitor experience, satisfaction and re-visit intention / Shu Tian Cole, H. Charles Chancellor. - 2009. // Journal of vacation marketing : an international journal. Vol. 15 (2009), No. 4
63. članak / article Examining the mediating role of experience quality in a model of tourist experiences ...
Cole, Shu Tian. Examining the mediating role of experience quality in a model of tourist experiences / Shu Tian Cole, David Scott. - 2004. // Journal of travel & tourism marketing OTPIS 2021. Vol. 16 (2004), No. 1
64. članak / article Examining the motivation, perceived performance, and behavioral intentions of convention attendees: evidence from a regional conference ...
Examining the motivation, perceived performance, and behavioral intentions of convention attendees: evidence from a regional conference / Denver Severt ... [et al.]. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 2
65. članak / article Examining visitor mindfulness at a cultural event ...
Van Winkle, Christine M.. Examining visitor mindfulness at a cultural event / Christine M. Van Winkle, Kenneth Backman. - 2009. // Event management : an international journal. Vol. 12 (2009), No. 3-4
66. članak / article Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists ...
Chen, Ching-Fu. Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists / Ching-Fu Chen, Fu-Shian Chen. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 1
67. članak / article Exploratory evidence about differences between guest types and purpose of stay in a luxury experience ...
Siguaw, Judy A.. Exploratory evidence about differences between guest types and purpose of stay in a luxury experience / Judy A. Siguaw, Penny M. Simpson, Ali Kasikci. - 2006. // Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 14 (2006), No. 1
68. članak / article Exploring customers' motivation and satisfaction with international casual-dining restaurants in Korea ...
Jang, Yun J.. Exploring customers' motivation and satisfaction with international casual-dining restaurants in Korea / Yun J. Jang, Jinlin Zhao. - 2005. // International journal of hospitality and tourism administration. Vol. 6 (2005), No. 4
69. članak / article Exploring the effects of perceived service provider sincerity on consumers' emotional state and satisfaction during service consumption ...
Exploring the effects of perceived service provider sincerity on consumers' emotional state and satisfaction during service consumption / Sandra Gountas ... [et al.]. - 2011. // Tourism analysis : an interdisciplinary journal. Vol. 16 (2011), No. 4
70. članak / article Exploring wine tourism in New Zealand: the visitors' points of views ...
Alonso, Abel D.. Exploring wine tourism in New Zealand: the visitors' points of views / Abel D. Alonso, Rick A. Fraser, David A. Cohen. - 2008. // Tourism analysis : an interdisciplinary journal. Vol. 13 (2008), No. 2
71. članak / article Facilitating reef tourism management through an innovative importance-performance analysis method ...
Coghlan, Alexandra. Facilitating reef tourism management through an innovative importance-performance analysis method / Alexandra Coghlan. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 4
72. članak / article Factors influencing repeat visits to a destination: the influence of group composition ...
Campo Martínez, Sara. Factors influencing repeat visits to a destination: the influence of group composition / Sara Campo-Martinez, Joan B. Grau-Vadell, Maria Pilar Martinez-Ruiz. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 6
73. članak / article Growth perceptions of small and medium-sized enterprises (SME's) - the case of South Tyrol ...
Growth perceptions of small and medium-sized enterprises (SME's) - the case of South Tyrol / Harald Pechlaner... [et al.]. - 2004. // Tourism review = Revue de tourisme = Zeitschrift für Fremdenverkehr. Vol. 59 (2004), No. 4
74. članak / article Hacia la comprension de la lealtad del cliente de restaurantes : caso Talca, Region del Maule - Chile ...
Zamora, Jorge. Hacia la comprension de la lealtad del cliente de restaurantes : caso Talca, Region del Maule - Chile / Jorge Zamora, Arturo Vasquez, Renato Diaz. - 2011. // Estudios y perspectivas en turismo. Vol. 20 (2011), No. 3
75. članak / article Hospitality sales and marketing executives: job satisfaction ...
Beck, Jeffrey A.. Hospitality sales and marketing executives: job satisfaction / Jeffrey A. Beck, William Lazer, Raymond Schmidgall. - 2006. // Journal of human resources in hospitality and tourism. Vol. 5 (2006), No. 1
76. članak / article How cultural differences cause dimensions of tourism satisfaction ...
Turner, Lindsay W.. How cultural differences cause dimensions of tourism satisfaction / Lindsay W. Turner. Yvette Reisinger, Lisa McQuilken. - 2001. // Journal of travel & tourism marketing OTPIS 2021. Vol. 11 (2001), No. 1
77. članak / article How destination image and evaluative factors affect behavioral intentions? ...
Chen, Ching-Fu. How destination image and evaluative factors affect behavioral intentions? / Ching-Fu Chen, DungChun Tsai. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 4
78. članak / article How satisfied are inbound medical tourists in Malaysia? A study on private hospitals in Kuala Lumpur ...
How satisfied are inbound medical tourists in Malaysia? A study on private hospitals in Kuala Lumpur / Ghazali Musa ... [et al.]. - 2012. // Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 7-8
79. članak / article Identifying mobility service needs for disabled air passengers ...
Chang, Yu-Chun. Identifying mobility service needs for disabled air passengers / Yu-Chun Chang, Ching-Fu Chen. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 5
80. članak / article Identifying the dimensions of the experience construct: development of the model ...
Knutson, Bonnie J.. Identifying the dimensions of the experience construct: development of the model / Bonnie J. Knutson, Jeffrey A. Beck. - 2004. // Journal of quality assurance in hospitality & tourism. Vol. 4 (2003), No. 3-4
81. članak / article Imagen de los destinos turisticos urbanos y lealtad del turista... Actitud o comportamiento ...
Medina Molina, Cayetano. Imagen de los destinos turisticos urbanos y lealtad del turista... Actitud o comportamiento / Cayetano Medina Molina, Manuel Rey Moreno, Ramon Rufin Moreno. - 2010. // Estudios y perspectivas en turismo. Vol. 19 (2010), No. 2
82. članak / article Impact of past experience on perceived value, overall satisfaction, and destination loyalty: a comparison between visitor and resident attendees of a festival ...
Deng, Jinyang. Impact of past experience on perceived value, overall satisfaction, and destination loyalty: a comparison between visitor and resident attendees of a festival / Jinyang Deng, Chad Pierskalla. - 2011. // Event management : an international journal. Vol. 15 (2011), No. 2
83. članak / article Importance-satisfaction analysis for marine-park hinterlands: a Western Australian case study ...
Tonge, Joanna. Importance-satisfaction analysis for marine-park hinterlands: a Western Australian case study / Joanna Tonge, Susan A. Moore. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 3
84. članak / article Indicators and standards of quality related to seasonal employment in the ski industry ...
Ismert, Mathew. Indicators and standards of quality related to seasonal employment in the ski industry / Mathew Ismert, James F. Petrick. - 2004. // Journal of travel research. Vol. 43 (2004/05), No. 1
85. članak / article In-flight service performance and passenger loyalty: a cross-national (China/Korea) study of travelers using low-cost carriers ...
Han, Heesup. In-flight service performance and passenger loyalty: a cross-national (China/Korea) study of travelers using low-cost carriers / Heesup Han, Sunghyup Sean Hyun, Wansoo Kim. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 5-6
86. članak / article Influence of hotel information system quality on system use and user satisfaction ...
Jang, Jun-Ho. Influence of hotel information system quality on system use and user satisfaction / Jun-Ho Jang, Ju-Kyung Kim, Yeong-Hyeon Hwang. - 2006. // Journal of quality assurance in hospitality & tourism. Vol. 7 (2006), No. 3
87. članak / article Influence of push and pull motivations on satisfaction and behavioral intentions within a culinary tourism event ...
Smith, Sylvia. Influence of push and pull motivations on satisfaction and behavioral intentions within a culinary tourism event / Sylvia Smith, Carol Costello, Robert A. Muenchen. - 2010. // Journal of quality assurance in hospitality & tourism. Vol. 11 (2010), No. 1
88. članak / article Investigating relationships among festival quality, satisfaction, trust, and support: the case of an oriental medicine festival ...
Investigating relationships among festival quality, satisfaction, trust, and support: the case of an oriental medicine festival / Hak-Jun Song ... [et al.]. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 1-2
89. članak / article Investigating the relationships among perceived value, satisfaction, and recommendations: the case of the Korean DMZ ...
Lee, Choong-Ki. Investigating the relationships among perceived value, satisfaction, and recommendations: the case of the Korean DMZ / Choong-Ki Lee, Yoo-Shik Yoon, Seung-Kon Lee. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 1
90. članak / article Is intention to return valid proxy for actual repeat visitation? ...
McKercher, Bob. Is intention to return valid proxy for actual repeat visitation? / Bob McKercher, Tony SM Tse. - 2012. // Journal of travel research. Vol. 51 (2012), No. 6
91. članak / article Key drivers of airline loyalty ...
Key drivers of airline loyalty / Sara Dolnicar ... [et al.]. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 5
92. članak / article Key factors driving customers' word-of-mouth intentions in full-service restaurants: the moderating role of switching costs ...
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93. članak / article Las emociones negativas influyen positivamente en la satisfaccion? Un estudio en el escenario turistico ...
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94. članak / article Layang Layang: an empirical study on scuba divers' satisfaction ...
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95. članak / article Lealtad en el aire : factores reales y ficticios de la formación de la lealtad del pasajero de líneas aéreas ...
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96. članak / article Managing airline passenger satisfaction during a delay; a case study applying consumerist gap concepts ...
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97. članak / article Marketinški aspekti kvalitete usluga ...
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98. članak / article Measurement of tourist satisfaction with restaurant services : a segment-based approach ...
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99. članak / article Measuring customer wine satisfaction when dining at a restaurant ...
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100. članak / article Measuring guest satisfaction and competitive position in the hospitality and tourism industry : an application of stance-shift analysis to travel blog narratives ...
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101. članak / article Measuring tourist satisfaction by attribute and motivation: the case of a nature-based resort ...
Meng, Fang. Measuring tourist satisfaction by attribute and motivation: the case of a nature-based resort / Fang Meng, Yodmanee Tepanon, Muzaffer Uysal. - 2008. // Journal of vacation marketing : an international journal. Vol. 14 (2008), No. 1
102. članak / article Measuring tourist satisfaction: a factor-cluster segmentation approach ...
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103. članak / article Measuring tourists' emotional experience toward hedonic holiday destinations ...
Hosany, Sameer. Measuring tourists' emotional experience toward hedonic holiday destinations / Sameer Hosany, David Gilbert. - 2010. // Journal of travel research. Vol. 49 (2010/11), No. 4
104. članak / article Media in the previsit stage of the tourist experience: Port Campbell National Park ...
Moyle, Brent D.. Media in the previsit stage of the tourist experience: Port Campbell National Park / Brent D. Moyle, W. Glen Croy. // Tourism analysis : an interdisciplinary journal. Vol. 14 (2009), No. 2
105. članak / article Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level ...
Žabkar, Vesna. Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level / Vesna Žabkar, Maja Makovec Brenčić, Tanja Dmitrović. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 4
106. članak / article Moderating role of gender in the relationship between hotel service quality dimensions and tourist satisfaction ...
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107. članak / article Motivation and satisfaction of lodging employees: an exploratory study of Aruba ...
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108. članak / article Music quality, satisfaction, and behavioral intentions within a jazz festival context ...
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109. članak / article On the validity of the "importance minus performance" construct - a genuine contribution of the tourism literature or a mishap? ...
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110. članak / article Perceived value, satisfaction, and loyalty of TV travel product ahopping: involvement as a moderator ...
Chen, Ching-Fu. Perceived value, satisfaction, and loyalty of TV travel product ahopping: involvement as a moderator / Ching-Fu Chen, Meng-Huan Tsai. - 2008. // Tourism management : research - policies - practice. Vol. 29 (2008), No. 6
111. članak / article Predictors of relationship quality and loyalty in the chain restaurant industry ...
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112. članak / article Previous trip satisfaction, destination images, and probability of future visitation ...
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113. članak / article Quality, satisfaction and behavioral intentions ...
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114. članak / article Relating destination satisfaction to future travel behavior ...
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115. članak / article Relationship between satisfaction and future behavior ...
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116. članak / article Repeaters' behavior at two distinct destinations ...
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117. članak / article Rethinking loyalty ...
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118. članak / article Road travelers' motivations and loyalty: train versus bus services ...
Road travelers' motivations and loyalty: train versus bus services / Jorge Zamora ... [et al.]. - 2011. // Journal of travel & tourism marketing OTPIS 2021. Vol. 28 (2011), No. 5
119. članak / article Roles of motivation and activity factors in predicting satisfaction: exploring the Korean cultural festival markete ...
Kim, Kakyom. Roles of motivation and activity factors in predicting satisfaction: exploring the Korean cultural festival markete / Kakyom Kim, Jonggab Sun, Edward Mahoney. - 2008. // Tourism analysis : an interdisciplinary journal. Vol. 13 (2008), No. 4
120. članak / article Satisfaction and loyalty of festival visitors ...
Özdemir, Gokce. Satisfaction and loyalty of festival visitors / Gokce Özdemir, Osman Çulha. - 2009. // Anatolia : an international journal of tourism and hospitality research. Vol. 20 (2009), No. 2
121. članak / article Satisfaction of tourists with public transport: an empirical investigation in Dubai ...
Parahoo, Sanjai Kumar. Satisfaction of tourists with public transport: an empirical investigation in Dubai / Sanjai Kumar Parahoo, Heather Lea Harvey, Gihad Yakoob Abdelrahim Radi. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 7-8
122. članak / article Satisfaction or quality comes first: an empirical analysis ...
Kim, Kakyom. Satisfaction or quality comes first: an empirical analysis / Kakyom Kim, Denver E. Severt. - 2011. // Journal of travel & tourism marketing OTPIS 2021. Vol. 28 (2011), No. 1
123. članak / article Satisfaction profiles and tourism curricula - tourism organisations under study ...
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124. članak / article Satisfaction with visit to tourism attractions ...
Navratil, Josef. Satisfaction with visit to tourism attractions / Josef Navratil, Kamil Picha, Jana Navratilova. - 2012. // Tourism : an international interdisciplinary journal. Vol. 60 (2012), No. 4
125. članak / article Satisfying delighting the rural tourists ...
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126. članak / article Segmentation of special event attendees ...
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127. članak / article Segmenting cruise passengers with price sensitivity ...
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128. članak / article Segmenting festival visitors using psychological commitment ...
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129. članak / article Segmenting the group tourist heading for warmer weather: a Norwegian example ...
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130. članak / article Senior tourists in the Holy Land ...
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131. članak / article Senior tourists sociability and travel preparation ...
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132. članak / article Service failures in restaurants : twhich stage of service failure is the most critical? ...
Namkung, Young. Service failures in restaurants : twhich stage of service failure is the most critical? / Young Namkung, SooCheong (Shawn) Jang. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 3
133. članak / article Service quality assessment of a chain steakhouse in Taiwan ...
Chang, David Y.. Service quality assessment of a chain steakhouse in Taiwan / David Y. Chang. - 2009. // Journal of quality assurance in hospitality & tourism. Vol. 10 (2009), No. 4
134. članak / article Service quality perception and satisfaction in a New Zealand festivalscape: buying behavior effects ...
Bruwer, Bryan. Service quality perception and satisfaction in a New Zealand festivalscape: buying behavior effects / Bryan Bruwer. - 2013. // Tourism analysis : an interdisciplinary journal. Vol. 18 (2013), No. 1
135. članak / article Service quality, satisfaction, and behavioral intention among forest visitors ...
Lee, Joohyun. Service quality, satisfaction, and behavioral intention among forest visitors / Joohyun Lee, Alan R. Graefe, Robert C. Burns. - 2004. // Journal of travel & tourism marketing OTPIS 2021. Vol. 17 (2004), No. 1
136. članak / article Shopping risk perceptions: effects on tourists' emotions, satisfaction and expressed loyalty intentions ...
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137. članak / article Social interactions and intentions to revisit for agritourism service encounters ...
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138. članak / article Strategies and challenges of tourist facilities management in the World Heritage Site: case of the Maritime Greenwich, London ...
Hassan, Azizul. Strategies and challenges of tourist facilities management in the World Heritage Site: case of the Maritime Greenwich, London / Azizul Hassan, Katia Iankova. - 2012. // Tourism analysis : an interdisciplinary journal. Vol. 17 (2012), No. 6
139. članak / article Structural relationships among involvement, destination brand equity, satisfaction and destination visit intentions: the case of Japanese outbound travelers ...
Structural relationships among involvement, destination brand equity, satisfaction and destination visit intentions: the case of Japanese outbound travelers / Soon-Ho Kim ...[et al.]. - 2009. // Journal of vacation marketing : an international journal. Vol. 15 (2009), No. 4
140. članak / article Student motivations: a heritage tourism perspective ...
Chhabra, Deepak. Student motivations: a heritage tourism perspective / Deepak Chhabra. - 2010. // Anatolia : an international journal of tourism and hospitality research. Vol. 21 (2010), No. 2
141. članak / article Student perspectives on the quality of hotel management internships ...
Cho, Minho. Student perspectives on the quality of hotel management internships / Minho Cho. - 2006. // Journal of teaching in travel & tourism : the official journal of ISTTE - International Society of Travel and Tourism Educators. Vol. 6 (2006), No. 1
142. članak / article Supervisor support, work-family conflict, and satisfaction outcomes: an empirical study in the hotel industry ...
Karatepe, Osman M.. Supervisor support, work-family conflict, and satisfaction outcomes: an empirical study in the hotel industry / Osman M. Karatepe, Orhan Uludag. - 2008. // Journal of human resources in hospitality and tourism. Vol. 7 (2008), No. 2
143. članak / article Temporal destination revisit intention: the effects of novelty seeking and satisfaction ...
Jang, SooCheong (Shawn). Temporal destination revisit intention: the effects of novelty seeking and satisfaction / SooCheong (Shawn) Jang, Ruomei Feng. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 2
144. članak / article The effect of perceived trust on electronic commerce: shopping online for tourism products and services in South Korea ...
Kim, Myung-Ja. The effect of perceived trust on electronic commerce: shopping online for tourism products and services in South Korea / Myung-Ja Kim, Namho Chung, Choong-Ki Lee. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 2
145. članak / article The effects of involvement and social support on frontline employee outcomer: evidence from the Albanian hotel industry ...
Karatepe, Osman M.. The effects of involvement and social support on frontline employee outcomer: evidence from the Albanian hotel industry / Osman M. Karatepe. - 2009. // International journal of hospitality and tourism administration. Vol.10 (2009), No. 4
146. članak / article The effects of quality and satisfaction on awareness and behavioral intentions: exploring the role of a wine festival ...
Yuan, Jingxue (Jessica). The effects of quality and satisfaction on awareness and behavioral intentions: exploring the role of a wine festival / Jingxue (Jessica) Yuan, SooCheong (Shawn) Jang. - 2008. // Journal of travel research. Vol. 46 (2007/08), No. 3
147. članak / article The festival in my hometown: the relationships among performance quality, satisfaction and behavioral intentions ...
McDowall, Siriporn. The festival in my hometown: the relationships among performance quality, satisfaction and behavioral intentions / Siriporn McDowall. - 2011. // International journal of hospitality and tourism administration. Vol.12 (2011), No. 4
148. članak / article The formation of employee satisfaction with airline information systems ...
Au, Norman. The formation of employee satisfaction with airline information systems / Norman Au, T.C.E. Cheng. - 2012. // Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 3-4
149. članak / article The generation of tourism destination satisfaction ...
Campo Martínez, Sara. The generation of tourism destination satisfaction / Sara Campo-Martinez, Joan B. Garau-Vadell. - 2010. // Tourism economics : the business and finance of tourism and recreation. Vol. 16 (2010), No. 3
150. članak / article The importance of cultural distance in the perception of evaluation of service quality ...
Pikkemaat, Birgit. The importance of cultural distance in the perception of evaluation of service quality / B. Pikkemaat, K. Weiermair. - 2001. // Journal of quality assurance in hospitality & tourism. Vol. 2 (2001), No. 1-2
151. članak / article The importance of employee hospitability and perceived price in the hotel industry ...
Gurkan Kucukergin, Kemal. The importance of employee hospitability and perceived price in the hotel industry / Kemal Gurkan Kucugerin, Bekir Bora Dedeoglu. - 2014. // Anatolia : an international journal of tourism and hospitality research. Vol. 25 (2014), No. 2
152. članak / article The importance of human resources planning for tourism administrations ...
Demir, Cengiz. The importance of human resources planning for tourism administrations / Cengiz Demir. - 2004. // Tourism : an international interdisciplinary journal. Vol. 52 (2004), No. 3
153. članak / article The importance of quality, satisfaction, trust, and image in relation to rural tourist loyalty ...
Correia Loureiro, Sandra Maria. The importance of quality, satisfaction, trust, and image in relation to rural tourist loyalty / Sandra Maria Correia Loureiro, Francisco Javier Miranda Gonzalez. - 2008. // Journal of travel & tourism marketing OTPIS 2021. Vol. 25 (2008), No. 2
154. članak / article The influence of competition on visitor satisfaction and loyalty ...
Taplin, Ross H.. The influence of competition on visitor satisfaction and loyalty / Ross H. Taplin. - 2013. // Tourism management : research - policies - practice. Vol. 36 (2013)
155. članak / article The influence of nationality on the generation of tourist satisfaction with a destination ...
Campo, Sara. The influence of nationality on the generation of tourist satisfaction with a destination / Sara Campo, Joan B. Garau. - 2008. // Tourism analysis : an interdisciplinary journal. Vol. 13 (2008), No. 1
156. članak / article The long and winding roads: perceived quality of scenic tourism routes ...
Denstadli, Jon Martin. The long and winding roads: perceived quality of scenic tourism routes / Jon Martin Denstadli, Jens Kr. Steen Jacobsen. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 4
157. članak / article The mediating effect of place attachment on the relatuonship between festival sasisfaction and loyalty to the festival hosting destination ...
Lee, Jenny (Jiyeon). The mediating effect of place attachment on the relatuonship between festival sasisfaction and loyalty to the festival hosting destination / Jenny (Jiyeon) Lee, Gerard Kyle, David Scott. - 2012. // Journal of travel research. Vol. 51 (2012), No. 6
158. članak / article The mediating role of tourist satisfaction: a study of Muslim tourists in Malaysia ...
Battour, Mohamed M.. The mediating role of tourist satisfaction: a study of Muslim tourists in Malaysia / Mohamed M. Battour, Moustafa M. Battor, Mohd Ismail. - 2012. // Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 3-4
159. članak / article The moderating influence of psychographics in homestay tourism in Malaysia ...
Jamal, Salamiah A.. The moderating influence of psychographics in homestay tourism in Malaysia / Salamiah A. Jamal, Nor' Ain Othman, Nik Maheran Nik Muhammad. - 2011. // Journal of travel & tourism marketing OTPIS 2021. Vol. 28 (2011), No. 1
160. članak / article The moderating role of familiarity in rural tourism in Spain ...
Hernandez Maestro, Rosa M.. The moderating role of familiarity in rural tourism in Spain / Rosa M. Hernandez Maestro, Pablo A. Munoz Gallego, Libia Santos Requejo. - 2007. // Tourism management : research - policies - practice. Vol. 28 (2007), No. 4
161. članak / article The relationship between destination performance, overall satisfaction, and behavioral intention for distinct segments ...
The relationship between destination performance, overall satisfaction, and behavioral intention for distinct segments / Seyhmus Baloglu ... [et al.]. - 2004. // Journal of quality assurance in hospitality & tourism. Vol. 4 (2003), No. 3-4
162. članak / article The relationships among quality, satisfaction, and future intention for first-time and repeat visitors in a festival setting ...
Lee, Joohyun. The relationships among quality, satisfaction, and future intention for first-time and repeat visitors in a festival setting / Joohyun Lee, Cheryl Beeler. - 2007. // Event management : an international journal. Vol. 10 (2006), No. 4
163. članak / article The relationships of destination image, satisfaction, and behavioral intentions: an integrated model ...
Wang, Chun-yang. The relationships of destination image, satisfaction, and behavioral intentions: an integrated model / Chun-yang Wang, Maxwell K. Hsu. - 2010. // Journal of travel & tourism marketing OTPIS 2021. Vol. 27 (2010), No. 8
164. članak / article The relationships of on-site film-tourism experiences, satisfaction, and behavioral intentions: the case of Asian audience's responses to a Korean historical TV drama ...
Kim, Sangkyun. The relationships of on-site film-tourism experiences, satisfaction, and behavioral intentions: the case of Asian audience's responses to a Korean historical TV drama / Sangkyun Kim. - 2012. // Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 5-6
165. članak / article The role of environmental attitude in a nature-based festival: the case of Boryeong Mud Festival ...
The role of environmental attitude in a nature-based festival: the case of Boryeong Mud Festival / Youngjoon Choi ... [et al.]. - 2012. // Tourism analysis : an interdisciplinary journal. Vol. 17 (2012), No. 4
166. članak / article The role of expectations in the consumer satisfaction formation process: empirical evidence in the travel agency sector ...
Rodríguez del Bosque, Ignacio A.. The role of expectations in the consumer satisfaction formation process: empirical evidence in the travel agency sector / Ignacio A. Rodriguez del Bosque, Hector San Martin, Jesus Collado. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 3
167. članak / article The role of mood on tourism product evaluations ...
Sirakaya, Ercan. The role of mood on tourism product evaluations / Ercan Sirakaya, James Petrick, Hwan-Suk Choi. - 2004. // Annals of Tourism Research : a Social Sciences Journal. Vol. 31 (2004), No. 3
168. članak / article The role of motivation in visitor satisfaction: empirical evidence in rural tourism ...
Devesa, Maria. The role of motivation in visitor satisfaction: empirical evidence in rural tourism / Maria Devesa, Marta Laguna, Andres Palacios. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 4
169. članak / article The role of service quality, perceived value, and relationship quality in enhancing customer loyalty in the travel agency sector ...
Lai, Ivan Ka Wai. The role of service quality, perceived value, and relationship quality in enhancing customer loyalty in the travel agency sector / Ivan Ka Wai Lai. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 3-4
170. članak / article The role of social identification and hedonism in affecting tourist er-patronizing behaviours: the case of an Italian festival ...
Grappi, Silvia. The role of social identification and hedonism in affecting tourist er-patronizing behaviours: the case of an Italian festival / Silvia Grappi, Fabrizio Montanari. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 5
171. članak / article The roles of quality and intermediary constructs in determining festival attendees' behavioral intention ...
Lee, So Yon. The roles of quality and intermediary constructs in determining festival attendees' behavioral intention / So Yon Lee, James F. Petrick, John Crompton. - 2007. // Journal of travel research. Vol. 45 (2006/07), No. 4
172. članak / article The roles of quality, value, and satisfaction in predicting cruise passengers' behavioral intentions ...
Petrick, James F.. The roles of quality, value, and satisfaction in predicting cruise passengers' behavioral intentions / James F. Petrick. - 2004. // Journal of travel research. Vol. 42 (2003/04), No. 4
173. članak / article The theme park experience: an analysis of pleasure, arousal and satisfaction ...
Bigné, J. Enrique. The theme park experience: an analysis of pleasure, arousal and satisfaction / J. Enrique Bigné, Luisa Andreu, Juergen Gnoth. - 2005. // Tourism management : research - policies - practice. Vol. 26 (2005), No. 6
174. članak / article The tourist experience: exploring the relationship between tourist satisfaction and destination loyalty ...
The tourist experience: exploring the relationship between tourist satisfaction and destination loyalty / Julio da Costa Mendes ... [et al.]. - 2010. // Tourism : an international interdisciplinary journal. Vol. 58 (2010), No. 2
175. članak / article The utilization of critical incident technique to examine cruise passengers' repurchase intentions ...
Petrick, James F.. The utilization of critical incident technique to examine cruise passengers' repurchase intentions / James F. Petrick, Catherine Tonner, Christina Quinn. - 2005. // Journal of travel research. Vol. 44 (2005/06), No. 3
176. članak / article The visitors behavioral consequences of experiential marketing: an empirical study on Taipei Zoo ...
Tsaur, Sheng-Hshiung. The visitors behavioral consequences of experiential marketing: an empirical study on Taipei Zoo / Sheng-Hshiung Tsaur, Yi-Ti Chiu, Chih-Hung Wang. - 2006. // Journal of travel & tourism marketing OTPIS 2021. Vol. 21 (2006), No. 1
177. članak / article Themequal - adapting the SERVQUAL scale to theme park services: a case of Hong Kong Disneyland ...
Themequal - adapting the SERVQUAL scale to theme park services: a case of Hong Kong Disneyland / Nelson K. F. Tsang ... [et al.]. - 2012. // Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 5-6
178. članak / article Tourism image, evaluation variables and after purchase behaviour: inter-relationship ...
Bigné, J. Enrique. Tourism image, evaluation variables and after purchase behaviour: inter-relationship / J. Enrique Bigné, M. Isabel Sánchez, Javier Sánchez. - 2001. // Tourism management : research - policies - practice. Vol. 22 (2001), No. 6
179. članak / article Tourism information trust as a bridge between information value and satisfaction: an exploratory study ...
Tang, Liang. Tourism information trust as a bridge between information value and satisfaction: an exploratory study / Liang Tang, SooCheong (Shawn) Jang. // Tourism analysis : an interdisciplinary journal. Vol. 13 (2008), No. 5-6
180. članak / article Tourist loyalty to tour operator: effects of price promotions and tourist effort ...
Campo, Sara. Tourist loyalty to tour operator: effects of price promotions and tourist effort / Sara Campo, Maria J. Yague. - 2008. // Journal of travel research. Vol. 46 (2007/08), No. 3
181. članak / article Tourist motivation with sun and sand destinations: satisfaction and the wom-effect ...
Prebensen, Nina. Tourist motivation with sun and sand destinations: satisfaction and the wom-effect / Nina Prebensen, Kare Skallerud, Joseph S. Chen. - 2010. // Journal of travel & tourism marketing OTPIS 2021. Vol. 27 (2010), No. 8
182. članak / article Tourist satisfaction : a cognitive-affective model ...
del Bosque, Ignacio Rodriguez. Tourist satisfaction : a cognitive-affective model / Ignacio Rodriguez del Bosque, Hector San Martin. - 2008. // Annals of Tourism Research : a Social Sciences Journal. Vol. 35 (2008), No. 2
183. članak / article Tourists' evaluations of destination image, satisfaction, and future behavioral intentions - the case of Mauritius ...
Prayag, Girish. Tourists' evaluations of destination image, satisfaction, and future behavioral intentions - the case of Mauritius / Girish Prayag. - 2009. // Journal of travel & tourism marketing OTPIS 2021. Vol. 26 (2009), No. 8
184. članak / article Tourists' satisfaction of interpretative media based on the expectation disconfirmation theory: a case study of the Museum of the Mausoleum of Nanyue King ...
Hong, Yan. Tourists' satisfaction of interpretative media based on the expectation disconfirmation theory: a case study of the Museum of the Mausoleum of Nanyue King / Yan Hong, Wei Tao. - 2006. // China tourism research. Vol. 2 (2006), No. 1-2
185. članak / article Tourists' satisfaction, recommendation and revisiting Singapore ...
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186. članak / article Understanding customer delight: an application of travel blog analysis ...
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