Sabiote, Carmen M.
Culture as a moderator of the relationship between service quality and the topurist's satisfaction with different distribution channels / Carmen M. Sabiote, Dolores M. Frias, J. Alberto Castaneda.
KST: 731; KST: 2221; KST: 1023ES; KST: 1024GB
* rezervacijski i distribucijski sustavi * hotelijerstvo * Španjolska * Velika Britanija
* znanstveni članak
* service quality * satisfaction * culture * traditional market * electronic market
* reservation and distribution systems * hotel industry * Spain * United Kingdom
1. Frias, Dolores M.
2. Castaneda, J. Alberto
U: Journal of travel & tourism marketing OTPIS 2021. Vol. 29 (2012), No. 7-8. - 760-778.