Ma, Jintao (Emily)
      Western and Asian customers' perception towards Chinese restaurants in the United States / Jintao (Emily) Ma, Hailin Qu, David Njite, Su Chen.

KST: 224; KST: 4221-1; KST: 1051
* ugostiteljstvo - izvansmještajni kapaciteti * percepcije * Sjeverna Amerika
* znanstveni članak
* Chinese restaurant * service quality * satisfaction * revisit intention * ethnic group

* catering - nonaccommodation facilities * perceptions * North America

1. Qu, Hailin
2. Njite, David
3. Chen, Su


U: Journal of quality assurance in hospitality & tourism. Vol. 12 (2011), No. 2. - 121-139.
Vol. 12 (2011), No. 2