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Gonzalez Santa Cruz, Francesco. Satisfaction laboral como factor critico para la calidad : el caso del sector hostelero de la provincia de Cordoba - Espana / Francisco Gonzalez Santa Cruz, Sandra Ma Sanchez Canizarez, Tomas Lopez-Guzman. - 2011. // Estudios y perspectivas en turismo. Vol. 20 (2011), No. 5
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Karatepe, Osman M.. The effects of work role and family role variables on psychological and behavioral outcomes of frontline employees / Osman M. Karatepe, Alptekin Sokmen. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 2
Magnini, Vincent P.. The frontline provider's appearance: a driver of guest perceptions / Vincent P. Magnini, Melissa Baker, Kiran Karande. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 4
The impact of occupational stress on employee's turnover intention in the luxury hotel segment / Jinsoo Hwang ... [et al.]. - 2014. // International journal of hospitality and tourism administration. Vol.15 (2014), No. 1-2
Karatepe, Osman M.. The impact of self-efficacy on job outcomes of hotel employees: evidence from Northern Cyprus / Osman M. Karatepe, Huseyin Arasli, Abdulrahim Khan. - 2007. // International journal of hospitality and tourism administration. Vol. 8 (2007), No. 4
The impact of servant leadership on hotel employees' "servant behavior" / Long-Zeng Wu ... [et al.]. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 4
Costen, Wanda M.. The impact of training and development on employee job satisfaction, loyalty, and intent to stay in the lodging industry / Wanda M. Costen, John Salazar. - 2011. // Journal of human resources in hospitality and tourism. Vol. 10 (2011), No. 3
Tan, Fangyun (Tom). The implications of worker behavior for staffing decisions: empirical evidence and best practices / Fangyun (Tom) Tan, Serguei Netessine. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 3
Karatepe, Osman M.. The importance of supervisor support for effective hotel employees: an empirical investigation in Cameroon / Osman M. Karatepe. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 4
Blome, Robert J.. The influence od organizational culture of negative work-home interference among highly educated employees in the hospitality industry / Robert J. Blomme, Jenny Sok, Debbie M. Tromp. - 2013. // Journal of quality assurance in hospitality & tourism. Vol. 14 (2013), No. 1-2
Yen, Chih-Lun (Alan). The influence of context orientation on job seeker perceptions of recruitment, person-organization fit, and job application intention in the hospitality industry / Chih-Lun (Alan) Yen, Suzanne K. Murrmann, Kent F. Murrmann. - 2011. // Journal of human resources in hospitality and tourism. Vol. 10 (2011), No. 3
Guchait, Priyanko. The influence of transactive memory systems and psychological safety on effectiveness of service management teams in a restaurant setting / Priyanko Guchait, Michael J. Tews, Tony Simons. - 2014. // Journal of human resources in hospitality and tourism. Vol. 13 (2014), No. 3
Valeri, Marco. The integration of a Swedish minority in the hotel business culture: the case of Riva del Sole / Marco Valrei, Silvia Baiocco. - 2012. // Tourism review = Revue de tourisme = Zeitschrift für Fremdenverkehr. Vol. 67 (2012), No. 1
Zhao, Xinyuan (Roy). The investigation into the relationship between hospitality employees' work-family conflicts and their leisure intentionmpact of frontline employees' work-family conflict on customer satisfaction: the mediating role of exhaustion and emotional displays / Xinyuan (Roy) Zhao, Anna S. Mattila, Nei Na Ngan. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 4
Brien, Anthony. The low level of organizational social capital in hotels - a New Zealand case study / Leslie Clevenger, Neha Singh. - 2013. // Journal of human resources in hospitality and tourism. Vol. 12 (2013), No. 4
Duncan, Tara. The mobilities of hospitality work: an exploration of issues and debates / Tara Duncan, David G. Scott, Tom Baum. - 2013. // Annals of Tourism Research : a Social Sciences Journal. Vol. 41 (2013)
Hsieh, Yu-Chin (Jerrie). The moderating effects of job and personal life involvement on the relationszhip between work-personal life conflict and intention to quit / Yu-Chin (Jerrie) Hsieh, Thomas E. Pearson, Sheryl F. Kline. - 2009. // Journal of human resources in hospitality and tourism. Vol. 8 (2009), No. 1
Wu, Xiaoyi. The motivational effects of pay fairness: a longitudinal study in Chinese star-level hotels / Xiaoyi Wu, Michael C. Sturman, Chunben Wang. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 2
Raub, Steffen. The power of meaningful work: how awareness of CSR initiatives fosters task significance and positive work outcomes in service employees / Steffen Raub, Stephan Blunschi. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 1
Kim, Insin. The role of effective service provider communication style in the formation of restaurant patrons' perceived relational benefits and loyalty / Insin Kim, Sang Mi Jeon, Sunghyup Sean Hyun. - 2011. // Journal of travel & tourism marketing OTPIS 2021. Vol. 28 (2011), No. 7
McNabb, Jennifer. The smoking ban in hospitality: a cross-border perspective from Ireland / Jennifer McNabb, Niamh Hearns. - 2005. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 17 (2005), No. 2-3
Yeh, Chien Mu. Tourism involvement, work engagement and job satisfaction among frontline hotel employees / Chien Mu Yeh. - 2013. // Annals of Tourism Research : a Social Sciences Journal. Vol. 42 (2013)
Tesone, Dana V.. Toward a definition of entry-level job competencies: hospitality manager perspectives / Dana V. Tesone, Peter Ricci. - 2006. // International journal of hospitality and tourism administration. Vol. 7 (2006), No. 4
Robinson, Richard N. S.. Tradesperson or artist? A critical exploration of chefs' job satisfaction and turnover / Richard N. S. Robinson. - 2005. // Tourism : an international interdisciplinary journal. Vol. 53 (2005), No. 4
Johanson, Misty M.. Uncovering the link between organizational behaviors and employment status in the U.S. hotel industry / Misty M. Johanson, Seonghee Cho. - 2009. // Journal of human resources in hospitality and tourism. Vol. 8 (2009), No. 2
Vrtiprah, Vesna. Utjecaj zadovoljstva zaposlenika na kvalitetu proizvoda i usluga u hotelskom poduzeću / Vesna Vrtiprah, Jasmina Sladoljev. - 2012. // Ekonomska misao i praksa : časopis Fakulteta za turizam i vanjsku trgovinu Dubrovnik OTPIS 2019, 2021. God. 21 (2012), br. 1
Alonso, Abel Duarte. What defines the "ideal" hospitality employee? A college town case / Abel Duarte Alonso, Martin A. O'Neill. - 2011. // International journal of hospitality and tourism administration. Vol.12 (2011), No. 1
Hinkin, Timothy R.. What makes it so great? An analysis of human resources practices among Fortune's best companies to work for / Timothy R. Hinkin, J. Bruce Tracey. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 2
Tews, Michael J.. What matters most? The perceived importance of ability and peresonality for hiring decisions / Michael J. Tews, Kathryn Stafford, J. Bruce Tracey. - 2011. // The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 2
Self, John T.. Why do employees stay? A qualitative exploration of employee tenure / John T. Self, Ben Dewald. - 2011. // International journal of hospitality and tourism administration. Vol.12 (2011), No. 1
Karatepe, Osman M.. Work-family conflict and facilitation in the hotel industry : a study in Nigeria / Osman M. Karatepe, Alheri Bawa Magaji. - 2008. // The Cornell Hotel and restaurant administration quarterly. Vol. 49 (2008), No. 4
Work-leisure conflict and its assopciations with well-being: the roles of social support, leisure participation and job burnout / Yung-Sen Lin ... [et al.]. - 2014. // Tourism management : research - policies - practice. Vol. 45 (2014)
Workplace spirituality and employee attitudes within the lodging environment / Alleah Crawford ... [et al.]. - 2009. // Journal of human resources in hospitality and tourism. Vol. 8 (2009), No. 1
Shani, Amir. Work-related depression among hotel employees / Amir Shani, Abraham Pizam. - 2009. // The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 4
Robinson, Richard N. S.. Zanatlija ili umjetnik / Richard N. S. Robinson. - 2005. // Turizam : međunarodni znanstveno-stručni časopis. God. 53 (2005), br. 4
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