Borchgrevink, Carl P.
      Consumer acceptance of server recommendations / Carl P. Borchgrevink, Alex M. Susskind.

KST: 3223-1-1; KST: 133-4
* ponašanje potrošača * zaposlenici u ugostiteljstvu
* znanstveni članak
* persuasion * selling * service * hospitality * restaurants * management

* consumer behaviour * employees in catering industry

1. Susskind, Alex M.


U: International journal of hospitality and tourism administration. Vol. 7 (2006), No. 4. - 21-41.
Vol. 7 (2006), No. 4