Borchgrevink, Carl P.
Consumer acceptance of server recommendations / Carl P. Borchgrevink, Alex M. Susskind.
KST: 3223-1-1; KST: 133-4
* ponašanje potrošača * zaposlenici u ugostiteljstvu
* znanstveni članak
* persuasion * selling * service * hospitality * restaurants * management
* consumer behaviour * employees in catering industry
1. Susskind, Alex M.
U: International journal of hospitality and tourism administration. Vol. 7 (2006), No. 4. - 21-41.