Sign.: 1, TC
The Cornell Hotel and restaurant administration quarterly. Vol. 52 (2011), No. 4. - 2011
Inv. br.: č2011/011-4
A look at comp sets: a historical perspective that shapes today's way of thinking, 371-373.
- U.S. hotel demand powers ahead: impact on ADR and NOI, 374-376.
- Opportunism in brand partnerships: effects of coercion and relationship norms, 377-387.
- Travel planning: searching for and booking hotels on the internet, 388-398.
- Effects of gender and expertise on consumers' motivation to read online hotel reviews, 399-406.
- Profiting through teamwork: the role of the revenue management and sales functions in group revenue management, 407-420.
- Hospitality managers' price-ending beliefs: a survey and applications, 421-428.
- Dimensions of brand equity in the chain restaurant industry, 429-437.
- A look at the relationship between service failures, guest satisfaction. and repeat-patronage intentions of casual dining guests, 438-444.
- The effects of perceptual and conceptual training on novice wine drinkers' development, 445-457.
- Positive emotions: the connection between customer quality evaluation and loyalty, 458-465.
- Earnings management in the Spanish hotel industry, 466-479.
- Environmental perception, management and competitive opportunity in Spanish hotels, 480-500.