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1. članak / article A conceptualization of the relationships between quality, satisfaction, behavioral intention, and awareness of a festival ...
Cesarina Mason, Michela. A conceptualization of the relationships between quality, satisfaction, behavioral intention, and awareness of a festival / Michela Cesarina Mason, Federico Nassivera. - 2013. // Journal of hospitality marketing & management. Vol. 22 (2013), No. 1-2
2. članak / article Analyses of the competitiveness of Novi Sad as a regional congress destination ...
Dragicevic, Vanja. Analyses of the competitiveness of Novi Sad as a regional congress destination / Vanja Dragicevic, Tanja Armenski, Dobrica Jovicic. - 2009. // Tourism and hospitality management OTPIS 2021. Vol. 15 (2009), No. 2
3. članak / article Are stars a good indicator of hotel quality? Assymetric information and regulatory heterogeneity in Spain ...
Nunez-Serrano, Juan A.. Are stars a good indicator of hotel quality? Assymetric information and regulatory heterogeneity in Spain / Juan A. Nunez-Serrano, Jaime Turrion, Francisco J. Velazquez. - 2014. // Tourism management : research - policies - practice. Vol. 42 (2014)
4. članak / article Assessing the importance and relationships of ratings on user-generated traveler reviews ...
Bender Stringam, Betsy. Assessing the importance and relationships of ratings on user-generated traveler reviews / Betsy Bender Stringam, John Gerdes, Dawn M. Vanleeuwen. - 2010. // Journal of quality assurance in hospitality & tourism. Vol. 11 (2010), No. 2
5. članak / article Benchmarking and quality in tourism ...
Cetinski, Vinka. Benchmarking and quality in tourism / Vinka Cetinski, Branko Juričić. - 2004. // Tourism and hospitality industry : new trends in tourism and hospitality management : congress proceedings vol. 1 : 17th Biennial International Congress, April 14-16 2004, Opatija / [editor Zoran Ivanović]
6. članak / article Benchmarking and quality managing of tourist destination ...
Jovičić, Dobrica. Benchmarking and quality managing of tourist destination / Dobrica Jovičić, Vanja Ivanović. - 2006. // Tourism and hospitality management OTPIS 2021. Vol. 12 (2006), No. 2
7. članak / article Calidad percibida en empresas de transporte aereo : Neuquen - Patagonia, Argentina ...
Gazzera, Maria Alejandra. Calidad percibida en empresas de transporte aereo : Neuquen - Patagonia, Argentina / Maria Alejandra Gazzera, Lizi Lorenna Lombardo. - 2007. // Estudios y perspectivas en turismo. Vol. 16 (2007), No. 3
8. članak / article Concepts of service quality measurement in hotel industry ...
Gržinić, Jasmina. Concepts of service quality measurement in hotel industry / Jasmina Gržinić. - 2007. // Ekonomska misao i praksa : časopis Fakulteta za turizam i vanjsku trgovinu Dubrovnik OTPIS 2019, 2021. God. 16 (2007), br. 1
9. članak / article Conceptualization of a meaning-based research approach for tourism service experiences ...
Conceptualization of a meaning-based research approach for tourism service experiences / William Obenour...[et al.]. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 1
10. članak / article Customer retention in the medical tourism industry: impact of quality, satisfaction, trust, and price reasonableness ...
Han, Heesup. Customer retention in the medical tourism industry: impact of quality, satisfaction, trust, and price reasonableness / Heesup Han, Sunghyup Sean Hyun. - 2015. // Tourism management : research - policies - practice. Vol. 46 (2015)
11. članak / article Defining visitor satisfaction in the context of camping oriented nature-based tourism - the driving force of quality! ...
O'Neill, Martin A.. Defining visitor satisfaction in the context of camping oriented nature-based tourism - the driving force of quality! / Martin A. O'Neil, Kristen A. Riscinto-Kozub, Missy Van Hyfte. - 2010. // Journal of vacation marketing : an international journal. Vol. 16 (2010), No. 2
12. članak / article Definition and quantification of the tourism product's quality: theoretical analysis and practical applications ...
Angelis, Vasilis. Definition and quantification of the tourism product's quality: theoretical analysis and practical applications / Vasilis Angelis, Maria A. Salamoura. - 2001. // Anatolia : an international journal of tourism and hospitality research. Vol. 12 (2001), No. 1
13. članak / article Development of a scale for measuring event attendees' evaluations of a sporting event to determine loyalty ...
Petrick, James F.. Development of a scale for measuring event attendees' evaluations of a sporting event to determine loyalty / James F. Petrick, Gregg Bennett, Yosuke Tsuji. - 2013. // Event management : an international journal. Vol. 17 (2013), No. 2
14. članak / article Differential impact of social influence in the hospitality encounter ...
Butcher, Ken. Differential impact of social influence in the hospitality encounter / Ken Butcher. - 2005. // International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 17 (2005), No. 2-3
15. članak / article Education for quality tourism management ...
Cetinski, Vinka. Education for quality tourism management / Vinka Cetinski, Violeta Sugar. - 2009. // Tourism and hospitality management OTPIS 2021. Vol. 15 (2009), No. 2
16. članak / article Entrepreneurial management of private accommodation in times of crisis: a comparative approach ...
Cerović, Zdenko. Entrepreneurial management of private accommodation in times of crisis: a comparative approach / Zdenko Cerović, Ines Milohnić, Sanda Grudić Kvasić. - 2014. // Tourism and hospitality management OTPIS 2021. Vol. 20 (2014), No. 1
17. članak / article Examining the role of emotional and functional values in festival evaluation ...
Lee, Jin-Soo. Examining the role of emotional and functional values in festival evaluation / Jin-Soo Lee, Choong-Ki Lee, Youngjoon Choi. - 2011. // Journal of travel research. Vol. 50 (2011), No. 6
18. članak / article Factors of quality of the exhibition stand - developing a new yardstick ...
Mumel, Damijan. Factors of quality of the exhibition stand - developing a new yardstick / Damijan Mumel. - 2000. // Tourism and hospitality management OTPIS 2021. Vol. 6 (2000), No. 1-2
19. članak / article First timers' and repeaters' perceived value ...
Petrick, James F.. First timers' and repeaters' perceived value / James F. Petrick. - 2004. // Journal of travel research. Vol. 43 (2004/05), No. 1
20. članak / article Investigating relationships among festival quality, satisfaction, trust, and support: the case of an oriental medicine festival ...
Investigating relationships among festival quality, satisfaction, trust, and support: the case of an oriental medicine festival / Hak-Jun Song ... [et al.]. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 1-2
21. članak / article Kvaliteta kao strategija razvoja hrvatskog turizma ...
Avelini Holjevac, Ivanka. Kvaliteta kao strategija razvoja hrvatskog turizma / Ivanka Avelini-Holjevac. - 2002. // Zbornik radova Znanstvenog skupa Kontinentalni gospodarski resursi u funkciji razvitka turizma Republike Hrvatske, Osijek, 7. i 8. lipnja 2002. / [urednik Marcel Meler]
22. članak / article Kvaliteta kao strategija razvoja hrvatskog turizma ...
Avelini Holjevac, Ivanka. Kvaliteta kao strategija razvoja hrvatskog turizma / Ivanka Avelini-Holjevac. - 2002. // Zbornik radova Znanstvenog skupa Kontinentalni gospodarski resursi u funkciji razvitka turizma Republike Hrvatske, Osijek, 7. i 8. lipnja 2002. / [urednik Marcel Meler]
23. članak / article Managing the quality of sports tourism products and services - guidelines for Croatia ...
Holjevac Avelini, Ivanka. Managing the quality of sports tourism products and services - guidelines for Croatia / Ivanka Avelini Holjevac. - 2003. // Tourism review = Revue de tourisme = Zeitschrift für Fremdenverkehr. Vol. 58 (2003), No. 2
24. članak / article Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level ...
Žabkar, Vesna. Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level / Vesna Žabkar, Maja Makovec Brenčić, Tanja Dmitrović. - 2010. // Tourism management : research - policies - practice. Vol. 31 (2010), No. 4
25. članak / article Optimal choice of quality in hotel services ...
García, Dolores. Optimal choice of quality in hotel services / Dolores García, María Tugores. - 2006. // Annals of Tourism Research : a Social Sciences Journal. Vol. 33 (2006), No. 2
26. članak / article Price fairness and its asymmetric effects on overall price, quality, and value judgments : the case of an upscale hotel ...
Oh, Haemoon. Price fairness and its asymmetric effects on overall price, quality, and value judgments : the case of an upscale hotel / Haemoon Oh. - 2003. // Tourism management : research - policies - practice. Vol. 24 (2003), No. 4
27. članak / article Prices, prices and prices: a study in the airline sector ...
Prices, prices and prices: a study in the airline sector / Yeamduan Narangajavana ... [et al.]. - 2014. // Tourism management : research - policies - practice. Vol. 41 (2014)
28. članak / article Quality and safety - two sides of the same coin in hospitality and tourism ...
Steene, Anders. Quality and safety - two sides of the same coin in hospitality and tourism / Anders Steene. - 2009. // Tourism and hospitality management OTPIS 2021. Vol. 15 (2009), No. 2
29. članak / article Quality culture practices and perceptions in the hotel industry: a case analysis from northern Cyprus ...
Arasli, Huseyin. Quality culture practices and perceptions in the hotel industry: a case analysis from northern Cyprus / Huseyin Arasli. - 2004. // Tourism and hospitality industry : new trends in tourism and hospitality management : congress proceedings vol. 2 : 17th Biennial International Congress, April 14-16 2004, Opatija / [editor Zoran Ivanović]
30. članak / article Quality market orientation : tourism agencies' perceived effects ...
Quality market orientation : tourism agencies' perceived effects / J. Enrique Bigné... [et al.]. - 2005. // Annals of Tourism Research : a Social Sciences Journal. Vol. 32 (2005), No. 4
31. članak / article Quality of hotel service and consumer protection: a European contract law approach ...
Bech Serrat, Josep Maria. Quality of hotel service and consumer protection: a European contract law approach / Joseph Maria Bech Serrat. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 2
32. članak / article Quality requirements for aerial cableways and their services - the case of Switzerland ...
Müller, Hansruedi. Quality requirements for aerial cableways and their services - the case of Switzerland / Hansruedi Müller, Jürg Michel. - 2001. // Tourism review = Revue de tourisme = Zeitschrift für Fremdenverkehr. Vol. 56 (2001), No. 3-4
33. članak / article Quality tourism experiences: reviews, reflections, research agendas ...
Quality tourism experiences: reviews, reflections, research agendas / Gayle Jennings ... [et al.]. - 2009. // Journal of hospitality marketing & management. Vol. 18 (2009), No. 2-3
34. članak / article Quality, quantity and duration decisions in household demand for vacations ...
Fleischer, Aliza. Quality, quantity and duration decisions in household demand for vacations / Aliza Fleischer, Judith Rivlin (Byk). - 2009. // Tourism economics : the business and finance of tourism and recreation. Vol. 15 (2009), No. 3
35. članak / article Rating tourism and hospitality journals ...
McKercher, Bob. Rating tourism and hospitality journals / Bob McKercher, Rob Law, Terry Lam. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 6
36. članak / article Razlozi dosadašnjeg zaostajanja i prijedlog koncepcije dugoročnog razvoja turizma Istre ...
Bošković, Desimir. Razlozi dosadašnjeg zaostajanja i prijedlog koncepcije dugoročnog razvoja turizma Istre / Desimir Bošković, Ana Milohanić. - 2002. // Zbornik radova Znanstvenog skupa Kontinentalni gospodarski resursi u funkciji razvitka turizma Republike Hrvatske, Osijek, 7. i 8. lipnja 2002. / [urednik Marcel Meler]
37. članak / article Razlozi dosadašnjeg zaostajanja i prijedlog koncepcije dugoročnog razvoja turizma Istre ...
Bošković, Desimir. Razlozi dosadašnjeg zaostajanja i prijedlog koncepcije dugoročnog razvoja turizma Istre / Desimir Bošković, Ana Milohanić. - 2002. // Zbornik radova Znanstvenog skupa Kontinentalni gospodarski resursi u funkciji razvitka turizma Republike Hrvatske, Osijek, 7. i 8. lipnja 2002. / [urednik Marcel Meler]
38. članak / article Reconciling multiple data sources for implementing the tourism satellite account (TSA) in Tanzania ...
Sharma, Amit. Reconciling multiple data sources for implementing the tourism satellite account (TSA) in Tanzania / Amit Sharma, Iain T. Christie. - 2006. // Tourism economics : the business and finance of tourism and recreation. Vol. 12 (2006), No. 4
39. članak / article Research on the adjustment of Croatian tourist offer to Japanese tourists expectations ...
Sucic, Mirela. Research on the adjustment of Croatian tourist offer to Japanese tourists expectations / Mirela Sucic. - 2009. // Tourism and hospitality management OTPIS 2021. Vol. 15 (2009), No. 1
40. članak / article Restructuring and repositioning of private accomodation in Primorsko-Goranska county: problems and solutions ...
Cerović, Zdenko. Restructuring and repositioning of private accomodation in Primorsko-Goranska county: problems and solutions / Zdenko Cerović, Dora Smolčić Jurdana Ines Milohnić. - 2010. // Tourism and hospitality management OTPIS 2021. Vol. 16 (2010), No. 1
41. članak / article Room rates as signals of quality, sell-out risk and the prospects of getting a better deal: analytical model and empirical evidence ...
Chen, Chih-Chien. Room rates as signals of quality, sell-out risk and the prospects of getting a better deal: analytical model and empirical evidence / Chih-Chien Chen, Jane E. Ruseski, Zvi Schwartz. - 2009. // Tourism economics : the business and finance of tourism and recreation. Vol. 15 (2009), No. 2
42. članak / article Satisfaction of tourists with public transport: an empirical investigation in Dubai ...
Parahoo, Sanjai Kumar. Satisfaction of tourists with public transport: an empirical investigation in Dubai / Sanjai Kumar Parahoo, Heather Lea Harvey, Gihad Yakoob Abdelrahim Radi. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 7-8
43. članak / article Satisfaction or quality comes first: an empirical analysis ...
Kim, Kakyom. Satisfaction or quality comes first: an empirical analysis / Kakyom Kim, Denver E. Severt. - 2011. // Journal of travel & tourism marketing OTPIS 2021. Vol. 28 (2011), No. 1
44. članak / article The "vicious circle" of tourism development in heritage cities ...
Russo, Antonio Paolo. The "vicious circle" of tourism development in heritage cities / Antonio Paolo Russo. - 2002. // Annals of Tourism Research : a Social Sciences Journal. Vol. 29 (2002), No. 1
45. članak / article The assessment of competitiveness: the case of three Alpine winter sports destinations ...
Hallmann, Kirstin. The assessment of competitiveness: the case of three Alpine winter sports destinations / Kirstin Hallmann, Sabine Mueller, Mike Peters. - 2015. // Tourism analysis : an interdisciplinary journal. Vol. 20 (2015), No. 6
46. članak / article The association of quality, risk, sacrifice, satisfaction, and loyalty at the destination level: a structural model ...
Hossain, Md Enayet. The association of quality, risk, sacrifice, satisfaction, and loyalty at the destination level: a structural model / Md Enayet Hossain, Mohammed, Quaddus, Tekle Shanka. - 2015. // Tourism analysis : an interdisciplinary journal. Vol. 20 (2015), No. 4
47. članak / article The destination product and its impact on traveller perceptions ...
Murphy, Peter. The destination product and its impact on traveller perceptions / Peter Murphy, Mark P. Pritchard, Brock Smith. - 2000. // Tourism management : research - policies - practice. Vol. 21 (2000), No. 1
48. članak / article The effect of brand, agent, and price on consumer evaluation of travel services ...
Ainscough, Thomas L.. The effect of brand, agent, and price on consumer evaluation of travel services / Thomas L. Ainscough. - 2005. // Journal of travel & tourism marketing OTPIS 2021. Vol. 19 (2005), No. 1
49. članak / article The effects of music on room attendants' work performance - an exploratory study ...
Hsieh, Yu-Chin. The effects of music on room attendants' work performance - an exploratory study / Yu-Chin Hsieh, Sheryl Kline. - 2003. // International journal of hospitality and tourism administration. Vol. 4 (2003), No. 3
50. članak / article The influence of service quality on the positioning of five star hotels - the case of the Lisbon area ...
Carneiro, Maria Joao. The influence of service quality on the positioning of five star hotels - the case of the Lisbon area / Maria Joao Carneiro, Carlos Costa. - 2000. // Journal of quality assurance in hospitality & tourism. Vol. 1 (2000), No. 4
51. članak / article The managerial gaze: the long tail of tourism education and research ...
The managerial gaze: the long tail of tourism education and research / David Airey ... [et al.]. - 2015. // Journal of travel research. Vol. 54 (2015), No. 2
52. članak / article The marriage between welfare services and tourism - a driving force for innovation? ...
Hjalager, Anne-Mette. The marriage between welfare services and tourism - a driving force for innovation? / Anne-Mette Hjalager. - 2006. // Journal of quality assurance in hospitality & tourism. Vol. 6 (2005), No. 3-4
53. članak / article The perceptions of graduates and students on quality of hospitality management program and future development: the case of Hong Kong ...
Kwong, Raymond. The perceptions of graduates and students on quality of hospitality management program and future development: the case of Hong Kong / Raymond Kwong, Rob Law. - 2008. // Journal of quality assurance in hospitality & tourism. Vol. 9 (2008), No. 3
54. članak / article The quality of guest comment cards : an empirical study of U.S. lodging chains ...
The quality of guest comment cards : an empirical study of U.S. lodging chains / Kenneth R. Bartkus ... [et al.]. - 2009. // Journal of travel research. Vol. 48 (2009/10), No. 2
55. članak / article The relationships among quality, satisfaction, and future intention for first-time and repeat visitors in a festival setting ...
Lee, Joohyun. The relationships among quality, satisfaction, and future intention for first-time and repeat visitors in a festival setting / Joohyun Lee, Cheryl Beeler. - 2007. // Event management : an international journal. Vol. 10 (2006), No. 4
56. članak / article The role of environmental attitude in a nature-based festival: the case of Boryeong Mud Festival ...
The role of environmental attitude in a nature-based festival: the case of Boryeong Mud Festival / Youngjoon Choi ... [et al.]. - 2012. // Tourism analysis : an interdisciplinary journal. Vol. 17 (2012), No. 4
57. članak / article The roles of quality, value, and satisfaction in predicting cruise passengers' behavioral intentions ...
Petrick, James F.. The roles of quality, value, and satisfaction in predicting cruise passengers' behavioral intentions / James F. Petrick. - 2004. // Journal of travel research. Vol. 42 (2003/04), No. 4
58. članak / article Tourism service quality begins at the airport ...
Rendeiro Martin-Cejas, Roberto. Tourism service quality begins at the airport / Roberto Rendeiro Martin-Cejas. - 2006. // Tourism management : research - policies - practice. Vol. 27 (2006), No. 5
59. članak / article Towards a model to measure the quality of environmental susatinability: the hospitality environmental scorecard ...
Moreo, Andrew. Towards a model to measure the quality of environmental susatinability: the hospitality environmental scorecard / Andrew Moreo, Frederick J. DeMicco, Lina Xiong. - 2009. // Journal of quality assurance in hospitality & tourism. Vol. 10 (2009), No. 1
60. članak / article Travel agent vs internet: what influences travel consumer choices? ...
Cheyne, Jo. Travel agent vs internet: what influences travel consumer choices? / Jo Cheyne, Mary Downes, Stephen Legg. - 2006. // Journal of vacation marketing : an international journal. Vol. 12 (2006), No. 1
61. članak / article Visitors' experience, mood and satisfaction in a heritage context: evidence from an interpretation center ...
De Rojas, Carmen. Visitors' experience, mood and satisfaction in a heritage context: evidence from an interpretation center / Carmen de Rojas, Carmen Camarero. - 2008. // Tourism management : research - policies - practice. Vol. 29 (2008), No. 3
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