Bech Serrat, Josep Maria
Quality of hotel service and consumer protection: a European contract law approach / Joseph Maria Bech Serrat.
KST: 216-2; KST: 3223-1-3; KST: 423; KST: 102
* kvaliteta u turizmu * sigurnost potrošača * turističko pravo i propisi * Europa
* znanstveni članak
* quality * hospitality * contract law * information * price reduction
* quality in tourism * consumer safety and security * tourism law and regulations * Europe
U: Tourism management : research - policies - practice. Vol. 32 (2011), No. 2. - 277-287.