Butcher, Ken
      Differential impact of social influence in the hospitality encounter / Ken Butcher. - 2005.

KST: 421; KST: 4221-1; KST: 216-2
* sociologija turizma * percepcije * kvaliteta u turizmu
* znanstveni članak
* social attitudes * repeat buying * hospitality services * quality * service delivery

* sociology of tourism * perceptions * quality in tourism

U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 17 (2005), No. 2-3. - 125-135.

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