Chen, Chen
      Hai Di Lao Hot Pot: from employee stimulation to service innovation / Chen Chen, Huawen Shen, Daisy X. F. Fan.

KST: 133; KST: 133-2; KST: 2414; KST: 224; KST: 1043
* kadrovi i ljudski resursi * manageri * tehničko-tehnološki aspekti ugostiteljskog poduzeća, inovacije, kreativnost * ugostiteljstvo - izvansmještajni kapaciteti * Sjeveroistočna Azija
* znanstveni članak
* Hai Di Lao Pot Restaurant * service quality * service innovation * customer satisfaction

* human resources * managers * technical and technological aspects of catering enterprise, innovations, creativity * catering - nonaccommodation facilities * North-East Asia

1. Shen, Huawen
2. Fan, Daisy X. F.


U: Journal of China tourism research. Vol. 11 (2015), No. 1-2-3-4. - 337-348.

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