Salameh, Maya
      The role of training in achieving TQM in restaurants / Maya Salameh, Clayton W. Barrows.

KST: 131; KST: 216-2; KST: 224
* obrazovanje * kvaliteta u turizmu * ugostiteljstvo - izvansmještajni kapaciteti
* znanstveni članak

* education * quality in tourism * catering - nonaccommodation facilities
* TQM * service quality * restaurants * training

1. Barrows, Clayton W.


U: Journal of quality assurance in hospitality & tourism. Vol. 1 (2000), No. 4. - 73-95.

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