Traženo po: Laws, Eric
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zapisa / records: 37427 pogodaka / hits: (29 ) 29
1. članak / article Conceptualizing visitor satisfaction management in heritage settings: an exploratory blueprinting analysis of Leeds Castle, Kent ...
Laws, Eric. Conceptualizing visitor satisfaction management in heritage settings: an exploratory blueprinting analysis of Leeds Castle, Kent / Eric Laws. - 1998. // Tourism management : research - policies - practice. Vol. 19 (1998), No. 6
2. članak / article Crisis management in tourism ...
Crisis management in tourism / Dimitrios P. Stergiou. - 2007. // Anatolia : an international journal of tourism and hospitality research. Vol. 18 (2007), No. 2
3. članak / article Crisis management in tourism ...
Crisis management in tourism / Linda M. Robson. - 2008. // Annals of Tourism Research : a Social Sciences Journal. Vol. 35 (2008), No. 2
4. članak / article Embracing and managing change in tourism ...
Embracing and managing change in tourism / R. Butler. - 2002. // Tourism management : research - policies - practice. Vol. 23 (2002), No. 1
5. članak / article Events in Indonesia : exploring the limits to formal tourism trends forecasting methods in complex crisis situations ...
Prideaux, Bruce. Events in Indonesia : exploring the limits to formal tourism trends forecasting methods in complex crisis situations / Bruce Prideaux, Eric Laws, Bill Faulkner. - 2003. // Tourism management : research - policies - practice. Vol. 24 (2003), No. 4
6. članak / article Hospitality, tourism, and lifestyle concepts: implications for quality management and customer satisfaction ...
Laws, Eric. Hospitality, tourism, and lifestyle concepts: implications for quality management and customer satisfaction / Eric Laws, Maree Thyne. - 2004. // Journal of quality assurance in hospitality & tourism. Vol. 5 (2004), No. 2-3-4
7. knjiga / book Hospitality, tourism, and lifestyle concepts: implications for quality management and customer satisfaction ...
Hospitality, tourism, and lifestyle concepts: implications for quality management and customer satisfaction / editors Maree Thyne, Eric Laws. - Binghamton, 2004
8. knjiga / book Hospitality, tourism, and lifestyle concepts: implications for quality management and customer satisfaction ...
Hospitality, tourism, and lifestyle concepts: implications for quality management and customer satisfaction / editors Maree Thyne, Eric Laws. - New York ; London ; Victoria, 2004
9. knjiga / book Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction ...
Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws [editors]. - New York, 2004
10. članak / article Inclusive tours and commodification: the marketing constraints for mass-market resorts ...
Laws, Eric. Inclusive tours and commodification: the marketing constraints for mass-market resorts / Eric Laws, Chris Cooper. - 1998. // Journal of vacation marketing : an international journal. Vol. 4 (1998), No. 4
11. članak / article Knowledge sharing in tourism and hospitality ...
Scott, Noel. Knowledge sharing in tourism and hospitality / Noel Scott, Eric Laws. - 2006. // Journal of quality assurance in hospitality & tourism. Vol. 7 (2006), No. 1-2
12. članak / article Managing airline passenger satisfaction during a delay; a case study applying consumerist gap concepts ...
Laws, Eric. Managing airline passenger satisfaction during a delay; a case study applying consumerist gap concepts / Eric Laws. - 2000. // Journal of quality assurance in hospitality & tourism. Vol. 1 (2000), No. 4
13. članak / article Managing passenger satisfaction: some quality issues in airline meal service ...
Laws, Eric. Managing passenger satisfaction: some quality issues in airline meal service / Eric Laws. - 2005. // Journal of quality assurance in hospitality & tourism. Vol. 6 (2005), No. 1-2
14. članak / article Service problems, service crises and service disasters ...
Laws, Eric. Service problems, service crises and service disasters / Eric Laws. - 2001. // Journal of quality assurance in hospitality & tourism. Vol. 2 (2001), No. 1-2
15. članak / article Service quality in tourism research: are we walking tall (yet)? ...
Laws, Eric. Service quality in tourism research: are we walking tall (yet)? / Eric Laws. - 2000. // Journal of quality assurance in hospitality & tourism. Vol. 1 (2000), No. 1
16. članak / article The ATTT tourism education handbook ...
The ATTT tourism education handbook / Peter Mason. - 1998. // Annals of Tourism Research : a Social Sciences Journal. Vol. 25 (1998), No. 2
17. članak / article The marketing of hospitality and leisure experiences ...
Scott, Noel. The marketing of hospitality and leisure experiences / Noel Scott, Eric Laws, Philipp Boksberger. - 2009. // Journal of hospitality marketing & management. Vol. 18 (2009), No. 2-3
18. članak / article Tourism crises and disasters: enhancing understanding of system effects ...
Scott, Noel. Tourism crises and disasters: enhancing understanding of system effects / Noel Scott, Eric Laws. - 2005. // Journal of travel & tourism marketing OTPIS 2021. Vol. 19 (2005), No. 2-3
19. članak / article Tourism crises and marketing recovery strategies ...
Scott, Noel. Tourism crises and marketing recovery strategies / Noel Scott, Eric Laws, Bruce Prideaux. - 2007. // Journal of travel & tourism marketing OTPIS 2021. Vol. 23 (2007), No. 2-3-4
20. knjiga / book Tourism distribution channels : practices, issues and transformations ...
Tourism distribution channels : practices, issues and transformations / edited by Dimitros Buhalis and Eric Laws. - London, 2001
21. knjiga / book Tourism Distribution Channels: : practices, issues and transformations ...
Tourism Distribution Channels: : practices, issues and transformations / Dimitrios Buhalis, Eric Laws. - London ; NY, 2001
22. članak / article Tourism management, managing for change ...
Tourism management, managing for change / Eric Laws. - 2005. // Tourism management : research - policies - practice. Vol. 26 (2005), No. 1
23. članak / article Tourism marketing : service quality and management perspectives ...
Laws, Eric. Tourism marketing : service quality and management perspectives / Stephen L.J. Smith. - 1992. // Annals of Tourism Research : a Social Sciences Journal. Vol. 19 (1992), No. 1
24. članak / article Tourism marketing: service and quality management perspective ...
Tourism marketing: service and quality management perspective / Francis A. Buttle. - 1994. // Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 2 (1994), No. 1
25. članak / article Tourism research: building from other disciplines ...
Laws, Eric. Tourism research: building from other disciplines / Eric Laws, Noel Scott. - 2015. // Tourism recreation research. Vol. 40 (2015), No. 1
26. članak / article Tourist destination management ...
Tourist destination management / Stephen Mills. - 1996. // Tourism management : research - policies - practice. Vol. 17 (1996), No. 5
27. članak / article Tourist destination management : issues, analysis and policies ...
Tourist destination management : issues, analysis and policies / Sanda Weber. - 1999. // Turizam : međunarodni znanstveno-stručni časopis. God. 47 (1999), br. 3
28. knjiga / book Tourist destination management : issues, analysis and policies ...
Tourist destination management : issues, analysis and policies / Eric Laws. - London, 1995; New York. - (Routledge Topics in Tourism)
29. članak / article Understanding and sharing knowledge of new tourism markets: the example of australia's inbound Chinese tourism ...
Pan, Grace W.. Understanding and sharing knowledge of new tourism markets: the example of australia's inbound Chinese tourism / Grace W. Pan, Noel Scott, Eric Laws. - 2006. // Journal of quality assurance in hospitality & tourism. Vol. 7 (2006), No. 1-2
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