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Sou, Kit Ieng Sandy. An assessment of the human resources challenges of Macao's meeting, incentive, convention, and exhibition (MICE) industry / Kit Ieng Sandy Sou, Glenn McCartney. - 2015. // Journal of human resources in hospitality and tourism. Vol. 14 (2015), No. 3
Bender, Betsy. An examination of strategic drivers impacting U.S. multinational lodging corporations / Betsy Bender, Charles Partlow, Martin Roth. - 2008. // International journal of hospitality and tourism administration. Vol. 9 (2008), No. 3
Attributing corporate responsibility for sexual harassment: the supervisory connection / JeAnna L. Abbott ... [et al.]. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 4
Madera, Juan M.. Best practices in diversity management in customer service organizations: an investigation of top companies cited by Diverity Inc. / Juan M. Madera. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 2
Tracey, J. Bruce. Contextual factors and cost profiles associated with employee turnover / J. Bruce Tracey, Timothy R. Hinkin. - 2008. // The Cornell Hotel and restaurant administration quarterly. Vol. 49 (2008), No. 1
Leung, Paul. Crisis management during the SARS threat: a case study of the Metropole Hotel in Hong Kong / Paul Leung, Terry Lam. - 2003. // Journal of human resources in hospitality and tourism. Vol. 3 (2004), No. 1
Luo, Yixin (Jim). Current human resource management practices in the New Zealand hotel sector / Yixin (Jim) Luo, Simon Milne. - 2014. // Journal of human resources in hospitality and tourism. Vol. 13 (2014), No. 1
Rakicevik, Gabriela. Education of tourist workers in the Republic of Macedonia / Gabriela Rakicevik. - 2002. // Rethinking of education and training for tourism / ed. by Boris Vukonić, Nevenka Čavlek
Ineson, Elizabeth M.. Employee loyalty in hotels: Romanian experiences / Elizabeth Ineson, Gabriela Berechet. - 2011. // Journal of human resources in hospitality and tourism. Vol. 10 (2011), No. 2
DiPietro, Robin B.. Hospitality student expectations: is there a relationship with factors of hope? / Robin B. DiPietro, Dana V. Tesone, PoJu Chen. - 2005. // Journal of human resources in hospitality and tourism. Vol. 4 (2005), No. 1
Hotel trade: explaining variations of training activities : development of an interdisciplinary explanatory model - the case of small hotel enterprises / Gottfried Langer ... [et al.]. - 2001. // Tourism : an international interdisciplinary journal. Vol. 49 (2001), No. 2
Ottenbacher, Michael. How to develop successful hospitality innovation / Michael Ottenbacher, Juergen Gnoth. - 2005. // The Cornell Hotel and restaurant administration quarterly. Vol. 46 (2005), No. 2
Enz, Cathy A.. Human resource management : a troubling issue for the global hotel industry / Cathy A. Enz. - 2009. // The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 4
Bagri, S.C.. Human resource practices in hotels: a study from the tourist state of Uttrakhand, India / S.C. Bagri, Suresh Babu, Mohit Kukreti. - 2010. // Journal of human resources in hospitality and tourism. Vol. 9 (2010), No. 3
Liu, Abby. Human resources development in China / Abby Liu, Geoffrey Wall. - 2005. // Annals of Tourism Research : a Social Sciences Journal. Vol. 32 (2005), No. 3
Karaman Aksentijević, Nada. Human resources development of Republic of Croatia and Primorsko-Goranska county and their influence on economic growth / Nada Karaman Aksentijevic, Zoran Jezic. - 2009. // Tourism and hospitality management OTPIS 2021. Vol. 15 (2009), No. 1
Stalcup, Lawrence D.. Human resources practices for environmental sustainability in lodging operations / Lawrence D. Stalcup, Cynthia S. Deale, Samuel Y. Todd. - 2014. // Journal of human resources in hospitality and tourism. Vol. 13 (2014), No. 4
Pearlman, David M.. Labor issues within the hospitality and tourism industry: a study of Louisiana's attempted solutions / David M. Pearlman, Jeffrey D. Schaffer. - 2013. // Journal of human resources in hospitality and tourism. Vol. 12 (2013), No. 3
Millenial generation perceptions of value-centered leadership principles / Thomas Maier ... [et al.]. - 2015. // Journal of human resources in hospitality and tourism. Vol. 14 (2015), No. 4
New employment contract law: focuses and implications for hoteliers / Wilco Chan ... [et al.]. - 2014. // International journal of hospitality and tourism administration. Vol.15 (2014), No. 3-4
Countryman, Cary C.. Qualities and characteristics club managers look for in entry level supervisors / Cary C. Countryman, Brett W. Horton. - 2006. // International journal of hospitality and tourism administration. Vol. 7 (2006), No. 2-3
Brewster, Zachary W.. Racially discriminatory service in full-service restaurants: the problem, cause, and potential solutions / Zachary W. Brewster. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 4
Johanson, Misty M.. Recognizing the emotional element in service exellence / Misty M. Johanson, Robert H. Woods. - 2008. // The Cornell Hotel and restaurant administration quarterly. Vol. 49 (2008), No. 3
McCole, Dan. Seasonal employees: the link between sense of community and retention / Dan McCole. - 2015. // Journal of travel research. Vol. 54 (2015), No. 2
Simonceska, Lidija. Some of the more important methods of training and staff development as a factor for improving operations in a tourist enterprise / Lidija Simonceska. - 2002. // Rethinking of education and training for tourism / ed. by Boris Vukonić, Nevenka Čavlek
Taylor, Marcia. Strategic human resource management in U.S. luxury resorts - a case study / Marcia Taylor, Dori Finley. - 2009. // Journal of human resources in hospitality and tourism. Vol. 8 (2009), No. 1
Cho, Minho. Student perspectives on the quality of hotel management internships / Minho Cho. - 2006. // Journal of teaching in travel & tourism : the official journal of ISTTE - International Society of Travel and Tourism Educators. Vol. 6 (2006), No. 1
Lynn, Michael. Techniques for increasing servers' tips : how generalizable are they? / Michael Lynn, Michael McCall. - 2009. // The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 2
Wattanacharoensil, Walanchalee. Thailand's human resource competencies in airline service quality: voices from the airline industry / Walanchalee Wattanacharoensil, Chanin Yoopetch. - 2012. // Journal of human resources in hospitality and tourism. Vol. 11 (2012), No. 4
Heisler, William J.. The challenge of causality : a commentary on "Human resource systems in Kenya" / William J. Heisler. - 2008. // The Cornell Hotel and restaurant administration quarterly. Vol. 49 (2008), No. 4
Pickeral, Lyn M.. The effects of year-round schools on the hospitality industry's seasonal labor force in the State of Tennessee / Lyn M. Pickeral, Susan Hubbard. - 2002. // Journal of human resources in hospitality and tourism. Vol. 1 (2002), No. 1
Tesone, Dana V.. The five mythical habits of highly ineffective leadership: the anecdote is the antidote in the games professionals play / Dana V. Tesone, Alan Platt, George Alexakis. - 2003. // Journal of human resources in hospitality and tourism. Vol. 2 (2003), No. 1
Magnini, Vincent P.. The frontline provider's appearance: a driver of guest perceptions / Vincent P. Magnini, Melissa Baker, Kiran Karande. - 2013. // The Cornell Hotel and restaurant administration quarterly. Vol. 54 (2013), No. 4
Reynolds, Dennis. The moderating effect of leader-member exchange in the relationship between self-efficacy and performance / Dennis Reynolds. - 2002. // Journal of human resources in hospitality and tourism. Vol. 1 (2002), No. 3
Taylor, Marcia. The role of task-fit in employees' adoption of IT in Chinese hotels / Zongqing Zhou, Guoxin Li, Terry Lam. - 2009. // Journal of human resources in hospitality and tourism. Vol. 8 (2009), No. 1
Kosova, Renata. The terrorist attacks of 9/11 and the financial crisis of 2008: the impact of external shocks on U.S. hotel performance / Renata Kosova, Cathy A. Enz. - 2012. // The Cornell Hotel and restaurant administration quarterly. Vol. 53 (2012), No. 4
Sturman, Michael C.. The utility of integrity testing for controlling workers' compensation costs / Michael C. Sturman, David Sherwyn. - 2009. // The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 4
Goel, Rajeev K.. Tourism policies and cross-country growth: a disaggregated analysis / Rajeev K. Goel, Jelena Budak. - 2010. // Tourism economics : the business and finance of tourism and recreation. Vol. 16 (2010), No. 3
Okumus, Fevzi. Understanding why women work in five-star hotels in a developing country and their work-related problems / Fevzi Okumus, Mehmet Sariisik, Sandra Naipaul. - 2010. // International journal of hospitality and tourism administration. Vol.11 (2010), No. 1
Hinkin, Timothy R.. What makes it so great? An analysis of human resources practices among Fortune's best companies to work for / Timothy R. Hinkin, J. Bruce Tracey. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 2
Hodari, Demian. Who's in charge now? The decision autonomy of hotel general managers / Demian Hodari, Michael C. Sturman. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 4
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