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Kim, Jungsun. Global "seat bells" for problem gamblers? Intersections of culture, technology, and responsible gambling / Jungsun Kim, Bo J. Bernhard, Dongsuk Jang. - 2009. // Journal of travel & tourism marketing OTPIS 2021. Vol. 26 (2009), No. 4
Lin, Ingrid Y.. Restaurant servicescape, service encounter, and perceived congruency on customers' emotions and satisfaction / Ingrid Y. Lin, Anna S. Mattila. - 2010. // Journal of hospitality marketing & management. Vol. 19 (2010), No. 8
Bruwer, Johan. Service performance and satisfaction in a South African festivalscape / Johan Bruwer. - 2015. // Anatolia : an international journal of tourism and hospitality research. Vol. 26 (2015), No. 3
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Hall, C. Michael. Servicescapes, designscapes, branding, and the creation of place-identity: South of Lichfield, Christchurch / C. Michael Hall. - 2008. // Journal of travel & tourism marketing OTPIS 2021. Vol. 25 (2008), No. 3-4
Jang, Yeajin. Social servicescape: the impact of social factors on restaurant image and behavioral intentions / Yeajin Jang, Heejung Ro, Tae-Hee Kim. - 2015. // International journal of hospitality and tourism administration. Vol.16 (2015), No. 3-4
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Lin, Ingrid Y.. The combined effect of color and music on customer satisfaction in hotel bars / Ingrid Y. Lin. - 2010. // Journal of hospitality marketing & management. Vol. 19 (2010), No. 1
Dedeoglu, Bekir Bora. Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentions among hotel customers / Bekir Bora Dedeoglu, Kemal Gurkan Kucukergin, Sevgi Balikcioglu. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), Supplement 1