Joung, Hyun-Woo
The impact of perceived service and food quality on behavioral intentions in continuing care retirement communities: a mediating effect of satisfaction / Hyun-Woo Joung, Eun-Kyong (Cindy) Choi, Ben K. Goh. - 2015.
KST: 216-2; KST: 4221-5; KST: 1051
* kvaliteta u turizmu * zadovoljstvo * Sjeverna Amerika
* znanstveni članak
* continuining care retirement communities * service quality * food quality * satisfaction * behavioral intention
* quality in tourism * satisfaction * North America
1. Choi, Eun-Kyong (Cindy)
2. Goh, Ben K.
U: Journal of quality assurance in hospitality & tourism. Vol. 16 (2015), No. 3-4. - 221-234.