Ahmad, Rozila
      Managing the front office department: staffing issues in Malaysiaan hotels / Rozila Ahmad, Noel Scott.

KST: 2221; KST: 2413; KST: 133; KST: 1044
* hotelijerstvo * management ugostiteljskog poduzeća * kadrovi i ljudski resursi * Jugoistočna Azija i Pacifik
* znanstveni članak
* hotel turnover * causal factors * front office * human resource management * Malaysia

* hotel industry * management of catering enterprise * human resources * South-East Asia and the Pacific

1. Scott, Noel


U: Anatolia : an international journal of tourism and hospitality research. Vol. 25 (2014), No. 1. - 24-38.
Vol. 25 (2014), No. 1