Berezan, Orie
Sustainable hotel practices and guest satisfaction levels / Orie Berezan, Michelle Millar, Carola Raab.
KST: 532; KST: 2221; KST: 4221-5; KST: 1051
* fizičko okruženje i zagađenje (impacts) * hotelijerstvo * zadovoljstvo * Sjeverna Amerika
* znanstveni članak
* guest satisfaction * sustainability * green hotel practices * environment
* physical environment and pollution (impacts) * hotel industry * satisfaction * North America
1. Millar, Michelle
2. Raab, Carola
U: International journal of hospitality and tourism administration. Vol.15 (2014), No. 1-2. - 1-18.