Marković, Suzana
      Service quality and customer satisfaction in the health care industry - towards health tourism market / Suzana Marković, Dina Lončarić, Damir Lončarić. - 2014.

KST: 216-2; KST: 4221-5; KST: 81-4; KST: 1023HR
* kvaliteta u turizmu * zadovoljstvo * zdravstveni turizam * Hrvatska
* znanstveni članak
* service quality * customer satisfaction * SERVQUAL * health care industry * health tourism

* quality in tourism * satisfaction * health tourism * Croatia

1. Lončarić, Dina
2. Lončarić, Damir


U: Tourism and hospitality management OTPIS 2021. Vol. 20 (2014), No. 2. - 155-170.

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