Mylonakis, John
      Evaluation of museum service quality a research study of museums and galleries visitors' satisfaction / John Mylonakis, Eleutheria Kendristakis.

KST: 523-3; KST: 4221-5
* muzeji i galerije * zadovoljstvo
* znanstveni članak
* service quality * services marketing * non-profit organisations * museums policy * galleries communications strategies

* museums and galleries * satisfaction

1. Kendristakis, Eleutheria


U: Tourism and hospitality management OTPIS 2021. Vol. 12 (2006), No. 2. - 37-54.

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