Neal, Janet D.
      The effect of length of stay on travelers' perceived satisfaction with service quality / Janet D. Neal.

KST: 4221-5; KST: 216-2
* zadovoljstvo * kvaliteta u turizmu
* znanstveni članak
* customer satisfaction * length of stay * service quality * travel and tourism

* satisfaction * quality in tourism

U: Journal of quality assurance in hospitality & tourism. Vol. 4 (2003), No. 3-4. - 167-176.

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