Sharpley, Richard
      The implications of hotel employee attitudes for the development of quality tourism : the case of Cyprus / Richard Sharpley, Gill Forster. - 2003.

KST: 216-2; KST: 133; KST: 1023CY
* kvaliteta u turizmu * kadrovi i ljudski resursi * Cipar
* znanstveni članak
* quality tourism * service quality * quality management * Cyprus tourism * employee attitudes

* quality in tourism * human resources * Cyprus

1. Forster, Gill


U: Tourism management : research - policies - practice. Vol. 24 (2003), No. 6. - 687-697.

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