Taner, Bahar
      An assessment of quality consciousness of service employees: an application of quality consciousness index / Bahar Taner.

KST: 133; KST: 216-2
* kadrovi i ljudski resursi * kvaliteta u turizmu
* znanstveni članak

* human resources * quality in tourism
* service quality * quality consciousness

U: International journal of hospitality and tourism administration. Vol. 2 (2001), No. 1. - 91-100.

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