Mathe, Kimberly
      The effects of perceived external prestige on positive psychological states in quick service restaurants / Kimberly Mathe, Sheila Scott-Halsell.

KST: 224; KST: 133; KST: 133-5; KST: 1051
* ugostiteljstvo - izvansmještajni kapaciteti * kadrovi i ljudski resursi * posebna pitanja * Sjeverna Amerika
* znanstveni članak
* psychological capital * psychological empowerment * perceived external prestige * customer orientation * employees * moderation * quick service restaurant

* catering - nonaccommodation facilities * human resources * special issues * North America

1. Scott-Halsell, Sheila


U: Journal of human resources in hospitality and tourism. Vol. 11 (2012), No. 4. - 354-372.

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