Dhar, Rajib Lochan
Service quality and training of employees: the mediating role of organizational commitment / Rajib Lochan Dhar. - 2015.
KST: 216-2; KST: 133-4; KST: 2412; KST: 1042
* kvaliteta u turizmu * zaposlenici u ugostiteljstvu * unutarnja organizacija ugostiteljskog poduzeća * Južna i Srednja Azija
* znanstveni članak
* commitment * hotels * India * service quality * tourist * training
* quality in tourism * employees in catering industry * internal organization of catering enterprise * South and Central Asia
U: Tourism management : research - policies - practice. Vol. 46 (2015). - 419-430.