Service research in the hospitality literature: insights from a systematic review / Jay Kandampully ... [et al.].

KST: 12; KST: 131; KST: 2221; KST: 2413; KST: 111-1-2
* istraživanja u turizmu * obrazovanje, cjeloživotno učenje, e-učenje * hotelijerstvo * management ugostiteljskog poduzeća * udžbenici
* znanstveni članak
* hospitality education * hotel management * operations * food and food service

* research in tourism * education, lifelong learning, e-learning * hotel industry * management of catering enterprise * textbooks

1. Kardampully, Jay
2. Keating, Byron W.
3. Kim, Beomcheol Peter
4. Mattila, Anna S.
5. Solnet, David


U: The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 3. - 287-299.

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