Kayat, Kalsom
      Perceived service quality and tourists' cognitive image of a destination / Kalsom Kayat, Abdul Hai.

KST: 363-2; KST: 4222; KST: 216-2; KST: 1044
* marketing destinacija * image i marka (brand) * kvaliteta u turizmu * Jugoistoèna Azija i Pacifik
* znanstveni èlanak
* service quality * cognitive image * built-environment * image formation

* destination marketing * image and brand * quality in tourism * South-East Asia and the Pacific

1. Hai, Abdul


U: Anatolia : an international journal of tourism and hospitality research. Vol. 25 (2014), No. 1. - 1-12.
Vol. 25 (2014), No. 1