Kuo, Chun-Min
      Use of multimedia to enhance service quality in hospitality education / Chun-Min (Mindy) Kuo.

KST: 131; KST: 73; KST: 216-2; KST: 1043
* obrazovanje, cjeloživotno učenje, e-učenje * informatika i turizam * kvaliteta u turizmu * Sjeveroistočna Azija
* znanstveni članak
* ADDIE (Analyze, Design, Develop, Implement and Evaluate) * instructional model * Delphi technique * hospitality education * multimedia * role-play * service quality

* education, lifelong learning, e-learning * tourism and informatics * quality in tourism * North-East Asia

U: Journal of quality assurance in hospitality & tourism. Vol. 14 (2013), No. 1-2. - 163-184.

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