Brown, Amber
      Mitigating theme park crowding with incentives and information on mobile devices / Amber Brown, Jacqueline Kappes, Joe Marks. - 2013.

KST: 523-2-1; KST: 2413; KST: 733-2; KST: 36; KST: 1051; KST: 102
* tematski parkovi, zabavni parkovi * management ugostiteljskog poduzeća * umjetna inteligencija, video konferencije, virtualni svijet, roboti, mobilna tehnologija, GPS, e-mail, chat * marketing u turizmu * Sjeverna Amerika * Europa
* znanstveni članak
* crowd management * theme parks * location-based entertainment * incentives * mobile computing * field study

* theme parks, amusement parks * management of catering enterprise * artificial intelligence, video conferences, virtual world, robots, mobile technology, GPS, e-mail, chat * marketing in tourism * North America * Europe

1. Kappes, Jacqueline
2. Marks, Joe


U: Journal of travel research. Vol. 52 (2013), No. 4. - 426-436.

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