Chen, Wen-Yu
      Assessing travel business partners using the critical incident technique and the analytic hierarchy process / Wen-Yu Chen, Chia-Yuan Hsu. - 2012.

KST: 242; KST: 1043
* turističke agencije i touroperatori * Sjeveroistočna Azija
* znanstveni članak
* group package tour * tour operator * service quality * critical incident technique * analytic hierarchy process

* travel agencies and touroperators * North-East Asia

1. Hsu, Chia-Yuan


U: Tourism economics : the business and finance of tourism and recreation. Vol. 18 (2012), No. 2. - 295-310.

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