Tkaczynski, Aaron
      FESTPERF: a service quality mesurement scale for festivals / Aaron Tkaczynski, Robin Stokes. - 2010.

KST: 81-19-3; KST: 216-2; KST: 714
* festivali * kvaliteta u turizmu * turistička statistika - posebna pitanja
* znanstveni članak
* festival * FESTPERF * measurement * service quality

* festivals * quality in tourism * tourism statistics - specific issues

1. Stokes, Robin


U: Event management : an international journal. Vol. 14 (2010), No. 1. - 69-82.

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