Charters, Steve
      "You felt like lingering..." : experiencing "real" service at the winery tasting room / Steve Charters, Joanna Fountain, Nicola Fish.

KST: 524; KST: 216-2
* posebne atrakcije * kvaliteta u turizmu
* znanstveni članak
* wine tourism * hospitality * service experience * service quality

* specific attractions * quality in tourism

1. Fountain, Joanna
2. Fish, Nicola


U: Journal of travel research. Vol. 48 (2009/10), No. 1. - 122-134.

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